Reviews of Royal Hideaway Sancti Petri 5 stars

Dear Robert, Thank you for sharing your review. We’re pleased to hear that you enjoyed your spacious room and the peaceful pool area. Regarding the half-board plan, it includes dinner exclusively at our buffet restaurant. The rest of our dining venues operate à la carte, a condition that is clearly communicated both at the time of booking and during check-in. We appreciate your feedback, which helps us continue improving, and we hope to offer you an even more satisfying experience in the future. It will be a pleasure to welcome you back. Regards, Guest Experience Team

Dear Robert, Thank you for sharing your review. We’re pleased to hear that you enjoyed your spacious room and the peaceful pool area. Regarding the half-board plan, it includes dinner exclusively at our buffet restaurant. The rest of our… Show more

Dear Eric, We regret that we missed the mark with our service delivery. Your feedback helps us maintain our high standards. We sincerely regret that the experience provided by our team did not meet your expectations. Our staff did their utmost to accommodate you and ensure your comfort during your stay. For future occasions, we kindly encourage you to contact us in advance to share any requests or preferences. This is especially important during the summer season, when demand is high and it is advisable to make reservations ahead of time to provide you with the best possible service. Still, we are grateful that you found the comfort of our facilities satisfactory. Best regards, Guest Experience Team

Dear Eric, We regret that we missed the mark with our service delivery. Your feedback helps us maintain our high standards. We sincerely regret that the experience provided by our team did not meet your expectations. Our staff did their u… Show more

Dear Patricia, Thank you for taking the time to share your feedback with us. We are glad you enjoyed our bakery selection. We sincerely regret that your overall experience did not meet your expectations. Our team remains committed to providing memorable experiences for all our guests. We hope to have the opportunity to welcome you back for a more fulfilling experience. Best regards, Guest Experience Team

Dear Patricia, Thank you for taking the time to share your feedback with us. We are glad you enjoyed our bakery selection. We sincerely regret that your overall experience did not meet your expectations. Our team remains committed to p… Show more

Dear Alexandra, We are delighted by your wonderful feedback. Your glowing review fills us with joy. Our team members take immense pride in maintaining immaculate accommodations and delivering attentive service. The beachfront setting, extensive facilities and spacious quarters contribute to creating memorable stays for our guests. We look forward to welcoming you back for another delightful stay. Best wishes, Guest Experience Team

Dear Alexandra, We are delighted by your wonderful feedback. Your glowing review fills us with joy. Our team members take immense pride in maintaining immaculate accommodations and delivering attentive service. The beachfront setting, … Show more

Dear Jose, Thank you for your review. We are sorry that some aspects of your stay did not meet your expectations. Our culinary team strives to provide diverse dining options, and we regret any inconvenience you experienced during meal times. The dedication of our personnel has clearly made an impression, and we are delighted by your appreciation of their courteous service. Our meticulously maintained grounds, featuring lush botanical gardens and pristine pools, reflect our commitment to excellence. Your compliments about our guided wellness activities bring us great joy. The combination of our state-of-the-art facilities, comfortable accommodations and immaculate cleanliness standards demonstrates our dedication to providing an exceptional experience. We hope to welcome you again in the future. Best regards, Guest Experience Team

Dear Jose, Thank you for your review. We are sorry that some aspects of your stay did not meet your expectations. Our culinary team strives to provide diverse dining options, and we regret any inconvenience you experienced during meal tim… Show more

Dear Chetan, We sincerely appreciate your detailed feedback about your stay with us. We are delighted that your experience at Royal Hideaway Sancti Petri left such a positive impression. We regret that the service pace did not fully meet your expectations. Our team remains consistently available to ensure guest satisfaction throughout their stay. Otherwise we will still work constantly in improving skills and knowledge in order to provide even better experiences to all our guests. It brings us great satisfaction that you appreciated our expansive beachfront property and world-class wellness center. Our five distinctive aquatic zones, including specialized pools with salt water chlorination, truly set us apart as a premier destination. We are particularly pleased that you found our establishment perfectly suited for families, with dedicated entertainment areas and specialized activities for younger guests through our Happy Minds program. We would be honored to welcome you back for another memorable stay. Best regards, Guest Experience Team

Dear Chetan, We sincerely appreciate your detailed feedback about your stay with us. We are delighted that your experience at Royal Hideaway Sancti Petri left such a positive impression. We regret that the service pace did not fully meet … Show more

Dear Guest, Thank you for your review. We sincerely apologize that your stay did not fully meet your expectations. Regarding the temperature of our pools, our dedicated team constantly monitors and maintains optimal conditions for guest comfort. Our Barcy Club offers various engaging activities through the Happy Minds program, designed specifically for children aged 4 to 12, featuring workshops, games, and creative experiences. We truly appreciate your recognition of our dedicated personnel and their commitment to maintaining immaculate premises. The pristine condition of our facilities reflects our unwavering dedication to excellence. Finally, we are delighted that you enjoyed the magnificent La Barrosa Beach, with its 8 kilometers of fine white sand, conveniently located steps away from our establishment. We hope to have the opportunity to welcome you back for a more fulfilling experience. Best regards, Guest Experience Team

Dear Guest, Thank you for your review. We sincerely apologize that your stay did not fully meet your expectations. Regarding the temperature of our pools, our dedicated team constantly monitors and maintains optimal conditions for guest c… Show more

Dear Emma, We appreciate you taking the time to share your experience with us. We sincerely apologize that your stay did not fully meet your expectations. The technical malfunction you experienced with the telephone system was highly uncommon, and we deeply regret any disturbance to your rest. Our team strives to address such situations promptly, and we are truly sorry for any shortcomings in our response to your concerns. We are delighted that you appreciated our culinary offerings and magnificent outdoor areas. The meticulous attention given to our landscaped gardens and aquatic facilities continues to create memorable experiences for our guests. Nonetheless, we take great pride in maintaining immaculate premises and are pleased that you recognized our exceptional standards of cleanliness. The prime coastal setting alongside La Barrosa beach provides our guests with an ideal destination for a luxurious retreat. We sincerely hope you will grant us another opportunity to demonstrate our true service excellence. Best regards, Guest Experience Team

Dear Emma, We appreciate you taking the time to share your experience with us. We sincerely apologize that your stay did not fully meet your expectations. The technical malfunction you experienced with the telephone system was highly uncom… Show more

Dear Arvind, Thank you for your review. We regret to hear that our dining options did not fully meet your preferences for vegan and vegetarian cuisine. We understand the importance of providing a variety of dining options to cater to all our guests' dietary needs and will take your comments into consideration as we strive to improve our offerings. We are delighted that you enjoyed the prime location of our establishment by the serene La Barrosa Beach and the professionalism of our staff. Our team is dedicated to providing exceptional service, and it is heartening to know that this aspect of your stay was satisfactory. Nonetheless, we are especially pleased that you had an excellent experience with our spa facilities, where we aim to provide a tranquil and rejuvenating environment for our guests. Nestled on the picturesque coast of Cadiz, our spa is designed to offer a holistic wellness journey for those seeking relaxation and revitalization. We hope to welcome you again in the future. Best regards, Guest Experience Team

Dear Arvind, Thank you for your review. We regret to hear that our dining options did not fully meet your preferences for vegan and vegetarian cuisine. We understand the importance of providing a variety of dining options to cater to … Show more

Dear Alan, Thank you for reviewing your stay with us. We are thrilled to hear that your stay with us was so enjoyable. We regret to learn that the temperature of our hot breakfast offerings did not meet your expectations. We understand the importance of starting the day with a satisfying meal and apologize for any inconvenience this may have caused. Our breakfast buffet aims to provide a delightful experience, and we appreciate your feedback as it helps us to continuously improve our service. We are delighted that you found our rooms to be comfortable havens for relaxation and that our attentive staff contributed positively to your extended stay. The comfort and satisfaction of our guests is our utmost priority, and it's rewarding to know we have met this goal during your visit. Nonetheless, we are also pleased that the facilities, value, and cleanliness of our hotel met your high standards. The prime location of Royal Hideaway Sancti Petri, right on the seafront of La Barrosa Beach and close to the city center of Cádiz, is something we hope all our guests can enjoy and appreciate. We hope to welcome you again in the future. Best regards, Guest Experience Team

Dear Alan, Thank you for reviewing your stay with us. We are thrilled to hear that your stay with us was so enjoyable. We regret to learn that the temperature of our hot breakfast offerings did not meet your expectations. We unders… Show more

Dear Alan, First of all, I would like to thank you for your trust in Royal Hideaway Sancti Petri and for giving us such positive feedback about your recent stay. Our main objective is to achieve the satisfaction of all our guests and that they can return home with memorable memories of their stay. We look forward to welcoming you back very soon and send you warm regards from Sancti Petri. Yours sincerely, Guest Experience Desk Guest Experience Team

Dear Alan, First of all, I would like to thank you for your trust in Royal Hideaway Sancti Petri and for giving us such positive feedback about your recent stay. Our main objective is to achieve the satisfaction of all our guests an… Show more

Dear Graziano, Thank you very much for your review. We regret to hear your dining experience did not live up to the serene and enjoyable atmosphere we strive to provide. Creating a relaxing environment is important to us, and we take your suggestions regarding the dining room setup seriously. We also understand the importance of effective communication and will ensure our management team enhances their language proficiency to better engage with our valued guests like yourself. We are delighted that you enjoyed the breathtaking beauty of the sea, the surrounding nature, and the warmth of the sun during your stay. Our location on the seafront of La Barrosa Beach is indeed one of the highlights we are proud to offer, where guests can also indulge in experiences such as the Sunset Horse Riding on the beach. Finally, we are pleased to hear that you found our reception desk to be professional and helpful. Our team is dedicated to providing exceptional service, and it is gratifying to know that this commitment was evident during your interactions with them. We hope to welcome you again in the future. Best regards, Guest Experience Team

Dear Graziano, Thank you very much for your review. We regret to hear your dining experience did not live up to the serene and enjoyable atmosphere we strive to provide. Creating a relaxing environment is important to us, and we take … Show more

Dear Milena, We appreciate that you took the time to share your experience with us. We understand that navigating through our expansive hotel can be a challenge for our guests and apologize for any inconvenience you faced due to the lack of clear signage. We strive to maintain a tranquil and relaxing environment, and we recognize that efficient wayfinding is essential to achieving this. Your feedback is invaluable and will be taken into consideration as we seek to enhance our guest experience. Furthermore, we apologize if the process for towel collection was not as straightforward as it should be. We aim to provide services that are both convenient and efficient for all of our guests. We are delighted, however, that you enjoyed our breakfast and dinner offerings. Our culinary team takes great pride in preparing a wide array of dishes to please all palates, and it's gratifying to know that this was a highlight of your stay with us. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Guest Experience Team

Dear Milena, We appreciate that you took the time to share your experience with us. We understand that navigating through our expansive hotel can be a challenge for our guests and apologize for any inconvenience you faced due to the lac… Show more

Dear Brian, Thank you very much for your kind feedback. We are thrilled to hear that your time with us was well-spent and enjoyable. While we understand your disappointment regarding the absence of direct beachfront facilities, our guests often find solace in the easy access to the beautiful La Barrosa Beach, which is right on the seafront and merely moments away from our establishment. Furthermore, the Sancti Petri Marina is a short 4 km journey for those who wish to be by the sea. Finally, it is fantastic that you enjoyed the friendly and attentive service provided by our staff and the quality of the food served. Our culinary team is passionate about delivering a diverse and enjoyable dining experience, from our Market Cooking experience with great chefs to our various restaurant offerings such as the Atunante and Almadraba Buffet. Your positive remarks affirm the efforts we put into every aspect of our service. We look forward to welcoming you back for another memorable experience. Best wishes, Guest Experience Team

Dear Brian, Thank you very much for your kind feedback. We are thrilled to hear that your time with us was well-spent and enjoyable. While we understand your disappointment regarding the absence of direct beachfront facilities, our gue… Show more

Dear Sabrina, Thank you for your positive feedback. We are thrilled that your time at Royal Hideaway Sancti Petri was memorable. We are delighted that you appreciated the beauty of our gardens, the variety of culinary experiences at our restaurants, and the engaging atmosphere at our children’s club. Our team strives to provide exceptional service, and we're glad to know their efforts enhanced your stay. We look forward to welcoming you back on a future occasion. Best regards, Guest Experience Team

Dear Sabrina, Thank you for your positive feedback. We are thrilled that your time at Royal Hideaway Sancti Petri was memorable. We are delighted that you appreciated the beauty of our gardens, the variety of culinary experiences a… Show more

Dear Miguel, Thank you for taking the time to share your experience with us. We are glad to hear that you appreciated our facilities, the cleanliness, and the attention of our staff. However, we are sorry to hear that the problem with the towels when booking sun loungers affected your stay. We appreciate your feedback and will work to improve this issue to ensure that all our guests can enjoy the pools without inconvenience. We look forward to welcoming you back. Sincerely, Guest Experience Team

Dear Miguel, Thank you for taking the time to share your experience with us. We are glad to hear that you appreciated our facilities, the cleanliness, and the attention of our staff. However, we are sorry to hear that the proble… Show more