Comentários de Cosmo Apartments Marina – Auditori

Dear Filomena, Thank you very much for your feedback! We’re happy to hear that you found the apartment comfortable and well located — we always aim to offer a convenient and pleasant experience for our guests, and location is certainly one of our strengths. We’re sorry to hear that the elevator felt too small. Due to the building’s original structure, which has historical characteristics, the size of the elevator is indeed limited and unfortunately cannot be expanded. However, we ensure it is well-maintained and fully functional to make your stay as smooth as possible. We truly appreciate your comments, as they help us continue improving. We hope to welcome you again in the future! Warm regards, Jordi García Front Desk - Cosmo Apartments Marina - Auditori

Dear Filomena, Thank you very much for your feedback! We’re happy to hear that you found the apartment comfortable and well located — we always aim to offer a convenient and pleasant experience for our guests, and location is certainly on… Mostrar mais

Dear Ines, First of all, we are grateful for your trust in Cosmo Apartment. It was a pleasure to have you as our guest. We are glad that you enjoyed your stay with us. Your review is very important to help us keep improving the service for our future guests. We are sorry if our checkin has made you feel uncomfortable. We are studying hard to hopefully change it in the near future. If you ever decide to come back to Barcelona, we would be more than happy to welcome you again. Best regards, Quan –Reception

Dear Ines, First of all, we are grateful for your trust in Cosmo Apartment. It was a pleasure to have you as our guest. We are glad that you enjoyed your stay with us. Your review is very important to help us keep improving the service fo… Mostrar mais

Cara Francisca. Obrigado por partilhar a sua experiência connosco. Ficamos contentes por saber que a localização e a disposição do apartamento foram do seu agrado. Por outro lado, lamentamos o incómodo que teve durante a sua estadia, nomeadamente com a questão das toalhas e a falta de simpatia da receção. Este não é o padrão de serviço que queremos oferecer e tomaremos medidas para garantir que situações como esta não voltem a acontecer. Agradecemos o facto de ter chamado a nossa atenção para o problema e compreendemos que ter de demonstrar a falta de toalhas não é cordial. Relativamente à confusão sobre a reserva de pessoas, iremos rever o processo para evitar mal-entendidos em futuras reservas e para garantir que as correcções são tratadas de forma mais eficiente. Esperamos que, apesar destes inconvenientes, considere dar-nos outra oportunidade no futuro. Com os melhores cumprimentos. Bryan - Receção

Cara Francisca. Obrigado por partilhar a sua experiência connosco. Ficamos contentes por saber que a localização e a disposição do apartamento foram do seu agrado. Por outro lado, lamentamos o incómodo que teve durante a sua estadia, nom… Mostrar mais

Dear PATRICIA, we thank you for taking the time to evaluate your experience with us and for your comments, and we apologize for this small inconvenience. On behalf of Cosmo Apartments we would like to encourage you not to hesitate to contact us if you come back to Barcelona, ​​we will be delighted to welcome you. Best regards, Miriam - Reception

Dear PATRICIA, we thank you for taking the time to evaluate your experience with us and for your comments, and we apologize for this small inconvenience. On behalf of Cosmo Apartments we would like to encourage you not to hesitate to contac… Mostrar mais

Dear Tiago, At Cosmo Apartments we regret the inconvenience caused with the towels and knives. Regarding the last point you mention in the comment, since these are tourist apartments, the aforementioned food is not provided, it is as if you were renting a vacation apartment, what is provided are the sheets and towels. Have a good day, Nerea - Front Desk

Dear Tiago, At Cosmo Apartments we regret the inconvenience caused with the towels and knives. Regarding the last point you mention in the comment, since these are tourist apartments, the aforementioned food is not provided, it is as if you… Mostrar mais

Dear Maria, at Cosmo Apartments we are happy to know that you enjoyed your stay because of the location. If you return to Barcelona you can try other apartments in which we have property in key locations in Barcelona as well. Kind regards, Nerea - Front Desk

Dear Maria, at Cosmo Apartments we are happy to know that you enjoyed your stay because of the location. If you return to Barcelona you can try other apartments in which we have property in key locations in Barcelona as well. Kind regards, … Mostrar mais

Good morning Rui, First of all, thank you for choosing us for your stay in Barcelona. It was a pleasure to have you and your family with us. Secondly, we are glad to hear about you enjoyed your stay in our apartment However, we also apologize for the inappropriate behavior of your fellow guests. Had we been avised, we could have intervened. Last but not least, we hope to welcome you back soon with us in Barcelona. Best regards, Quan -Reception

Good morning Rui, First of all, thank you for choosing us for your stay in Barcelona. It was a pleasure to have you and your family with us. Secondly, we are glad to hear about you enjoyed your stay in our apartment However, we also ap… Mostrar mais

Cara Lucélia, Obrigado por partilhar a sua experiência connosco. Ficamos satisfeitos por saber que gostou da nossa excelente localização e que achou as nossas instalações facilmente acessíveis. Lamentamos sinceramente qualquer inconveniente que tenha experimentado ao ter de recolher a chave noutro endereço à chegada a Barcelona. Valorizamos os seus comentários e tê-los-emos em consideração para melhorar os nossos processos e proporcionar uma experiência mais tranquila aos nossos hóspedes no futuro. Esperamos ter a oportunidade de o receber novamente no futuro e proporcionar-lhe uma experiência excecional desde o momento da sua chegada. Cordialmente, Bryan-Recepcion

Cara Lucélia, Obrigado por partilhar a sua experiência connosco. Ficamos satisfeitos por saber que gostou da nossa excelente localização e que achou as nossas instalações facilmente acessíveis. Lamentamos sinceramente qualquer inconvenien… Mostrar mais

Hello Maritza, We are grateful for your trust in Cosmo Apartment. It was a pleasure to have you as our guest . We are truly sorry for any inconvenience. Your review is very important to help us keep improving the service for our future guests. We hope to see you back soon with us in Barcelona. Best regards Carolina-Reception

Hello Maritza, We are grateful for your trust in Cosmo Apartment. It was a pleasure to have you as our guest . We are truly sorry for any inconvenience. Your review is very important to help us keep improving the service for our future gues… Mostrar mais

Good morning Susana, First of all, we are grateful for your trust in Cosmo Apartment. It was a pleasure to have you as our guest. We apologize for any inconvenience that you may have experienced during your stay. Your review is very important to help us keep improving the service for our future guests. Last but not least, we hope to see you back soon with us in Barcelona. Best regards Quan -Reception

Good morning Susana, First of all, we are grateful for your trust in Cosmo Apartment. It was a pleasure to have you as our guest. We apologize for any inconvenience that you may have experienced during your stay. Your review is very impor… Mostrar mais

Good morning Monica, First of all, we are grateful for your trust in Cosmo Apartment. It was a pleasure to have you as our guest. We apologize for any inconvenience that you may have experienced during your stay. Your review is very important to help us keep improving the service for our future guests. Last but not least, we hope to see you back soon with us in Barcelona. Best regards Quan -Reception

Good morning Monica, First of all, we are grateful for your trust in Cosmo Apartment. It was a pleasure to have you as our guest. We apologize for any inconvenience that you may have experienced during your stay. Your review is very impor… Mostrar mais