Reviews of Hotel Carlos V 3 stars

The hotel has an amazing location and a great feeling to it. Staff were helpful and friendly and spoke excellent English. We managed to park in the nearby Alcazar parking house which is really close by and staffed, and the only they have a discount for (they give a bar code at checkout to get the discount when paying in the garage). It can get full easily, though, but has personnel present and feels safe. The roof terrace has fantastic views. Room was large and clean, and the location is extremely central.

The windows of our triple room overlooked a very light shaft with the artificial grass shown in one of the photos. We kept our curtains closed for the entire stay, the room is basically windowless. No tea or coffee, even the vending machine in the lobby was broken. It was not a very hot day, but the air con could not get below 25C despite being on at full power. It's integrated in the ceiling and very quiet, though. The hotel does not have a luggage trolley (!) so we had to carry big bags from the car (we could drive to the front door, though). This could be fixed really easily. The neighborhood is quiet, but the hotel does not have good sound insulation, so some noises from neighboring rooms were heard - and especially from the roof terrace restaurant via the light well as the smoking spot is directly above it.

Hotel is very clean and central. Parking is 250m away. Note that Toledo is built on a hill, so you're either walking up it or down it. Room was a good size and clean. Rooftop bar lovely but the waitress wasn't good, she had clearly had enough of working and left a bitter taste. Slammed a beer down and it exploded everywhere and she didn't say a word.

View not so great, of a brick wall!

Very good cost benefit

Size of the room

Clean and great location. Comfortable bed.

Room is not big. But that’s expected based on location.

Exceptional room, one of the best I've stayed in. In the new annex. Modern with all facilities but real charm and character with amazing view. Stunning! Hotel had a charm and warmth. Rooftop terrace with great views. Excellent location.

Nitpicking but double bed on small side. Bit like a maze with different corridors and lifts. The hotel on steep path may present challenge if mobility issues.

Staff at checking were extremely welcoming and walked us to our room

Clean rooms, friendly staff, great view from rooftop, good value for money.

No apparent AC in our room, may vary from room-to-room.

The location is very good, after you get off at Zocodover Plaza, within 50 meters of walk, and the plaza is full of restaurants, bus stops to Toledo Train Station or to Toledo Bus Station, very convenient. The room is very clean and quiet. Staffs are very nice. Even my room was 1st floor just besides the elevator, I didn't hear noises from elevator doors opening. I would highly recommend Carlos V Hotel and will stay again if next time :) Btw, the breakfast is also very nice.

Nothing.

Amazing, kindd and helpful stuff! You guys are amazing! next to Plaza Zocodover! The room was nice and clean, the location was amazing!Great value for money!

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Beautiful hotel in the heart of Toledo with a great staff.

Terrible WiFi ☹️

Great location, comfortable room on ground floor near lifts. Super roof bar.

Bit dated but in line with age of property and pricing.

Great location , great room in the new wing and the rooftop bar.

The location was perfect to explore Toledo, car parking was close by and easy to find many options, staff were all very friendly and accomodating as it was my first night after travel from Australia.

Great location in the center of the old town, with a marvelous roof top. The staff were friendly and helpful, the room clean and calm. Breakfast is very satisfying.

The location was good and the breakfast too. It was also very clean.

The room was small. It was expensive and for the price there was absolutely no amenities like robes, slippers, tissues not even real drinking glasses. Paper cups that leaked all over were not even replaced the next day.