8.2

Reviews of Hotel Cisneros 3 stars

Paseo de Pastrana, 32, 28803 Alcalá de Henares, Spain

  • Radu

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    No fridge in the room! A bit dirty walls! Poor breakfast!

  • Julio

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Christophe

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review
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  • Anonymous

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    Clean bedrooms, comfortable beds, good bathroom and nice staff.

    Wifi could have been better.

  • Barry

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review

    The hotel was easy to find, there was free secure outside parking or a small charge for underground parking. Check in was straightforward and quick. The bedroom was clean , spacious and comfortable. Although the hotel had a restaurant, we took the short walk into a very pleasant and historic town with a good selection of restaurants. Breakfast was excellent with a good choice. All the staff were very professional and friendly.

  • 7.0 Good
    Santosh

    Reviewed: 7 May 2025 · Stayed in May 2025

    Verified review
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  • Greta

    Reviewed: 11 April 2025 · Stayed in March 2025

    Verified review
  • Antonio

    Reviewed: 23 March 2025 · Stayed in March 2025

    Verified review
  • Del-vaunte

    Reviewed: 19 March 2025 · Stayed in February 2025

    Verified review
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  • Milorad

    Reviewed: 28 February 2025 · Stayed in February 2025

    Verified review
  • Sergio

    Reviewed: 19 January 2025 · Stayed in December 2024

    Verified review
  • 7.0 Good
    Sixto

    Reviewed: 5 January 2025 · Stayed in January 2025

    Verified review
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  • Olena

    Reviewed: 2 January 2025 · Stayed in January 2025

    Verified review
  • Sergii

    Reviewed: 2 January 2025 · Stayed in December 2024

    Verified review

    The Hotel Cisneros is a small, cozy establishment 20 minutes away from the city center on foot, and the neighborhood is very quiet most of the time. The other guests were also very quiet, most of the time. This makes the hotel ideal for a quiet stay with the family. The staff is welcoming and generously helpful in meeting all our needs - for example, receptionists boiled water for tea and warmed our food for us late at night, when the restaurant was already closed. The hotel's restaurant offers a good breakfast buffet for a reasonable price. They do offer lunch and dinner as well, but we didn't have an opportunity to check them out. We rented rooms with double beds. The rooms are clean and well maintained, the bathrooms are in excellent condition. The terraces were large and private, very pleasant for having a meal or just chilling. All in all, it's a quiet, comfortable and pleasant experience and an excellent value for the money.

    We were really happy with everything. The only thing that was missing from the double rooms was a tea kettle (or microwave) and a minifridge, but all the receptionists gladly helped us with that, so it's not really an issue.

  • Miklós

    Reviewed: 25 December 2024 · Stayed in December 2024

    Verified review

    Really nice and quiet neighborhood in an amazing city.

    No such thing.

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  • Claudia

    Reviewed: 4 December 2024 · Stayed in November 2024

    Verified review

    Everything is amazing with this little cozy hotel smells so good in this hotel and is very clean.The staff is so nice and helpful. The restaurant staff is always friendly and makes great coffee… everything is nearby just love this place Have been there 4 times with my family. It’s a good price

    Nothing maybe the parking can be a bit hard to find if you have a car and don’t want to pay for parking in the hotel and could have a little refrigerator in the rooms

  • Stump

    Reviewed: 27 November 2024 · Stayed in November 2024

    Verified review

    Kept up every night by chairs being moved. Bathroom light breaker kept blowing. Horrible experience.

  • Miguel

    Reviewed: 1 November 2024 · Stayed in November 2024

    Verified review
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  • Dan

    Reviewed: 26 October 2024 · Stayed in October 2024

    Verified review
  • Christopher

    Reviewed: 12 October 2024 · Stayed in October 2024

    Verified review

    It was quiet, quaint and very friendly. Breakfast was more than adequate.

  • 7.0 Good
    Daniel

    Reviewed: 10 October 2024 · Stayed in October 2024

    Verified review
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  • Nimrod

    Reviewed: 23 September 2024 · Stayed in September 2024

    Verified review
  • Anne

    Reviewed: 22 September 2024 · Stayed in September 2024

    Verified review

    Helpful staff.

  • Maria

    Reviewed: 22 September 2024 · Stayed in September 2024

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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