Insuperable

Stayed in August 2025

We liked everything! Nothing to improve. Maybe having an outside hot tub water a little bit hotter, but it is a personal preference.

Staff were amazing: helpful, courteous, smiling, thoughtful, and very accommodating. Parking: available and convenient; had a charging station for the e-vehicle. Breakfast: nicely presented, delicious, with a good variety. I appreciated individual tongs to get food and not to worry how clean the hands of other guests were. Lunch: we had it in our room, and it was prepared quickly and brought to us with a great presentation. Beautiful hotel with a very tasteful decor. Nicely maintained grounds with outside seating and lounging area. Small details making a huge impact: live flowers in the room, blankets to sit outside and be cozy, chocolates in the room, apples at the reception in a beautiful wooden bowl, ice cream in the afternoon, bottled water and cookies "for the road" upon departure. Superclean. Very quiet.

Stayed in August 2025

Nothing not to like

Everything! Beautiful hotel in a lovely area of Spain. Staff a delight, free parking was not a problem. Hotel was immaculately clean with a friendly and welcoming atmosphere. Breakfast amazing and hot food cooked fresh as well as buffet style with a great selection available.

Stayed in July 2025

An unexpected gem in a great location. From beginning to end. The place is stunning. Super clean and great rooms.

Stayed in July 2025

Simply WOW! Our second visit to Santillana Del Mar and our first time in this amazing hotel. Our room had the most comfortable bed and pillows. Also tea/coffee making facilities. Which is a rarity in Spain. Breakfast was fantastic. A varied choice and eggs made to order. The staff were amazing and so hopefully. The waiters also make the best G&T’s! We were sailing from Santander at 5pm and the hotel let us stay and use the facilities until we needed to leave. We were travelling on a motorbike and they also stored our luggage. All of which was really appreciated. We hope to return!!

Stayed in June 2025

The lovely atmosphere of the hotel.

Stayed in June 2025

Everything! Beautiful, extremely clean rooms. Delicious restaurant. Gorgeous outdoor space - we didn’t want to leave! Proximity to town, but enough distance to create a serene and peaceful environment. And most importantly, the best staff ever. We felt so welcomed by everyone, and every effort was made to anticipate and address our needs. We cannot wait to return to this remarkable hotel.

Stayed in June 2025

Nothing

Everything!

Stayed in June 2025

Nothing - it was in an ideal situation to see the nearby caves and other historic areas in Santillana del Mar and we also visited some local beaches.

A great hotel with very friendly staff and superb facilities. Breakfast was excellent every day and we also enjoyed the pool and bar. We will certainly stay here again in future if we are in the area.

Stayed in June 2025

Loved everything, beautiful room ,fabulous staff and settling .Will definitely be back.

Stayed in June 2025

No complaints!

We had a most enjoyable night, it met all of our needs and staff were most helpful. Would definitely go back, the whole family agreed.

Stayed in June 2025

Nothing

The surroundings where amazing

Stayed in June 2025

The evening menu was very limited on the night we stayed.

Lovely modern design. Beautiful bathroom. Staff very helpful and friendly. Great breakfast.

Stayed in June 2025

This is purely personal preference but we would have preferred some extra room in the bedroom rather than a jacuzzi bath

The location, service and decor were second to none. Would heartily recommend staying here. It was extremely good value for money and we wished we’d booked for longer!

Stayed in May 2025

Fantastic place to stay. Loved the in room Spa. The pool area was lovely to sit and have drinks in, very relaxing. We were well looked after by the waiter there. An affordable bit of luxury while walking the Camino

Stayed in May 2025

Rooms very nice and Cosy.

Stayed in May 2025

Maybe Scent sticks on jacuzzi which is situated right in the room are not so good because they smell rather hard. But we solved that problem very easy just moved than on the terrace.

We were met by nice and friendly stuff. Check in was comfortable. We were provided by very useful information about the places of interest and nice choice of restaurants for the dinner. It was pleasure to stay in the room with small charming terrace.

Stayed in May 2025

Location Pool Lovely toiletries Great breakfast Friendly and helpful staff

Stayed in May 2025

The hotel is lovely. Our room had a jacuzzi which was wonderful to use after walking/sightseeing all day. We did not use the pool as it rained while we were there. The hotel was convenient to access the quaint town and had parking available. Staff was very friendly.

Stayed in May 2025

This is a wonderful hotel. The staff is very attentive and the rooms are comfortable, very clean and quiet. The pool and terrace looked lovely but it was chilly and we did not use them. Highly recommended.

Stayed in May 2025

Lovely staff and spotlessly clean. First night in Spain - we hope everywhere we stay over the next month is as good as this.

Stayed in May 2025

Beautiful Hotel, modern rooms, very comfortable, nice pool and patio. Quiet place. Very kind and helpful staff. Very convenient to visit the charming village of Santillana. We loved it.

Stayed in May 2025

Good location, easy to access by car yet can walk in to town. We made use of the secure garage parking. Really friendly and professional staff

Stayed in April 2025

Beautiful hotel with lovely decor and a very tranquil atmosphere. Our room was spacious with a very comfortable bed and large jacuzzi bath. The outside space is delightful. The staff were very welcoming and friendly.

Stayed in April 2025