Reviews of Dña Monse Hotel Spa & Golf 4 stars
Avenida Orihuela , 75 - Urb. Los Balcones, 03186 Torrevieja, Spain
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe roof top pool is great! Good treatments are also available in the spa.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewgood cleaning in the room.
The attitude towards visitors at the pool puts off any desire to come to this hotel. We came back because we had already stayed at this hotel and had only warm impressions. This time we were not even allowed to sit at the tables at the pool bar, we had a reservation. Empty places where no one was sitting. I took a photo. Secondly, renting a towel costs 23 euros, this is terrible for a hotel. Locals can bring it from their rooms, but tourists cannot. We pay for the room and have the right to come with towels from the room, and not pay and take money every time. There is no kettle, iron, they iron themselves, and you still have to pay for this. The concept of the hotel needs to be changed. Disappointment.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewHad a luxury feeling
I reported 2 issues. 1 being there was a problem with the drain in our room and it smelt awful to the point me and my friend was gagging walking in. We reported this and was told it would be dealt with and it would be gone when we got back into our room. It was never dealt with. 2 being we had our do not disturb sign on and when me and my friend returned our room had been cleaned. Although it was nice to come Back to a clean room.
Thank you for sharing your experience. We are deeply sorry for the situation you describe regarding the drain; we will review what happened with our maintenance team to determine why it wasn't resolved during your stay. Regarding the housekeeping service, we apologize, but reviewing the recordings, we see that one day during your stay, the sign was not posted. We appreciate that, despite these inconveniences, you highlight the feeling of luxury you felt at the hotel. Best regards, Hotel Dña Monse Team
Thank you for sharing your experience. We are deeply sorry for the situation you describe regarding the drain; we will review what happened with our maintenance team to determine why it wasn't resolved during your stay. Regarding the … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe pool was very nice
The rooms are really small. Not enough room for 3 people. No kettle in the room. Not being told where we can eat or drink
Thank you for your comment and for highlighting our pool. Regarding the room, we respect your feedback, although the exact size is specified in the reservation so you can check before your arrival. Regarding the kettle, please note that we do not have this service in the rooms because we prefer our guests to enjoy freshly brewed coffee at the hotel bar by a barista, rather than instant coffee from sachets. We apologize if you did not receive sufficient information about dining and drinking options; our reception staff is always available to recommend our restaurants and nearby destinations. Best regards, Hotel Dña Monse Team
Thank you for your comment and for highlighting our pool. Regarding the room, we respect your feedback, although the exact size is specified in the reservation so you can check before your arrival. Regarding the kettle, please note that we… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewIt is a beautiful hotel, love the facilities, clean, tidy, friendly staff
Maybe the menu, breakfast could be better
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe staff were fantastic always willing to help q
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe hotel was very clean and modern and on good transport links. The staff were very friendly and attentive and the room was clean.
We would have given a better rating if there were tea and coffee makimg facilities in the room. We also feel that being advertised as a Spa Hotel that the indoor pool , jakuzzi and sauna situated in the Spa area were charged as an extra.
Thank you for your review and for highlighting the cleanliness, modernity of our facilities, and the friendliness of the staff. Regarding your comment, please note that we do not have tea and coffee facilities in the rooms because we prefer to offer our guests freshly brewed coffee in our café, rather than instant coffee sachets. Regarding the spa, as indicated in the hotel description, it is an additional service, just like the restaurant, hair salon, and dental clinic. Therefore, it has an extra cost, and advance booking is recommended due to limited capacity. We look forward to welcoming you again and hoping your next stay is even more satisfying. Best regards, Hotel Dña Monse Team
Thank you for your review and for highlighting the cleanliness, modernity of our facilities, and the friendliness of the staff. Regarding your comment, please note that we do not have tea and coffee facilities in the rooms because we prefe… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewPool and bar area. Comfortable beds.
Location not ideal
Thank you for your review and for highlighting the pool area, the bar, and the comfort of our beds. Regarding the location, we are indeed on the outskirts of Torrevieja, which allows us to offer our guests a quieter environment, with beautiful views and away from the noise of the city center, ideal for relaxing and unwinding. We look forward to welcoming you again soon. Best regards, Hotel Dña Monse Team
Thank you for your review and for highlighting the pool area, the bar, and the comfort of our beds. Regarding the location, we are indeed on the outskirts of Torrevieja, which allows us to offer our guests a quieter environment, with beaut… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThank you so much for your perfect review! We're glad to know you enjoyed both the spa and the massage, as well as the attention of our staff. We'll be happy to welcome you back for another equally positive experience. Best regards, Hotel Dña Monse Team
Thank you so much for your perfect review! We're glad to know you enjoyed both the spa and the massage, as well as the attention of our staff. We'll be happy to welcome you back for another equally positive experience. Best regar… Show more
Reviewed: 15 August 2025 · Stayed in June 2025
Verified reviewEverything
Little bite Noisy
Thank you very much for your excellent rating! We’re delighted to know that you enjoyed everything during your stay. We’re sorry if the noise affected your rest a little; for future stays, please let our reception team know right away — we’re available 24/7 to assist. Best regards, Hotel Dña Monse Team
Thank you very much for your excellent rating! We’re delighted to know that you enjoyed everything during your stay. We’re sorry if the noise affected your rest a little; for future stays, please let our reception team know right away — we… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewEn general todo fenomenal
Thank you for your excellent rating and for highlighting how wonderful everything was during your stay. We are delighted to hear that you thoroughly enjoyed your experience with us and hope to welcome you back soon. Best regards, Hotel Dña Monse Team
Thank you for your excellent rating and for highlighting how wonderful everything was during your stay. We are delighted to hear that you thoroughly enjoyed your experience with us and hope to welcome you back soon. Best regards, Hotel Dña… Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewRooftop terrace and pool area
Food. Very limited choice for evening meal. Had the fish and was violently sick after. Hot breakfast was cold. Restaurant staff in the evening were miserable.
Thank you for sharing your experience and highlighting our rooftop terrace and pool area. We are very sorry to read your comments about dinner and breakfast, as this is not typical for our service. We will review what happened with the kitchen and restaurant team. Thank you for choosing us. Best regards, Hotel Dña Monse Team
Thank you for sharing your experience and highlighting our rooftop terrace and pool area. We are very sorry to read your comments about dinner and breakfast, as this is not typical for our service. We will review what happened with the kit… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewThe pool, the rooms, the staff - superb.
Nothing to complain
Thank you, Martin, for your comment and for highlighting the pool, the rooms, and the attentiveness of our staff. We're delighted to hear that you'd like to return for a longer stay. It will be a pleasure to welcome you again. Best regards, Hotel Dña Monse Team
Thank you, Martin, for your comment and for highlighting the pool, the rooms, and the attentiveness of our staff. We're delighted to hear that you'd like to return for a longer stay. It will be a pleasure to welcome you again. Best… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewDid not have any food...bar was OK but not a great deal of atmosphere..
Nothing really to say on the matter
Thank you very much for your review and for sharing your experiences. We are glad to know that your stay was pleasant and relaxing. We hope to welcome you back soon so you can enjoy some relaxing time again. Best regards, Hotel Dña Monse Team
Thank you very much for your review and for sharing your experiences. We are glad to know that your stay was pleasant and relaxing. We hope to welcome you back soon so you can enjoy some relaxing time again. Best regards, Hotel Dña Monse … Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe hotel is spotless, staff lovely. The terrace is so relaxing. I had two treatments at the spa with Carla, amazing amazing amazing. Don't bypass the spa. The rooms were really spacious so was the toilet.
Bus service hit and miss and the hotel is a bit away from the centre. The breakfast a bit pricey for children, 16e for a bowl of cereal and two slices of toast. This is all my 14 year old had each morning.
Thank you very much for your excellent rating and for sharing your experience with us. We are delighted to hear that you enjoyed your stay, our facilities, and especially Carla's spa service—we will pass on your congratulations! Regarding breakfast, the reduced rate for children up to 13 years old applies. Children 14 and older receive the adult rate. However, if you prefer a simpler option, you can also have breakfast in the cafeteria with individual items. We look forward to welcoming you again soon. Best regards, Hotel Dña Monse Team
Thank you very much for your excellent rating and for sharing your experience with us. We are delighted to hear that you enjoyed your stay, our facilities, and especially Carla's spa service—we will pass on your congratulations! Regar… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewBig, comfortable room with a beautiful view. Lovely staff, great pool area and delicious food. Everything you need really!
The only comment we have is that the WiFi connection was pretty bad. Everything else was great!
Thank you very much for your review and for sharing your positive experience with us. We are glad to know you enjoyed the room, the views, the staff, and our facilities. Regarding the Wi-Fi, we apologize for the inconvenience and appreciate you letting us know. We will inform the company that manages our service so they can review it and improve the connection. We look forward to welcoming you again soon. Best regards, Hotel Dña Monse Team
Thank you very much for your review and for sharing your positive experience with us. We are glad to know you enjoyed the room, the views, the staff, and our facilities. Regarding the Wi-Fi, we apologize for the inconvenience and appreciat… Show more
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewWonderful breakfast - all kinds of everything, excellent staff, great service, amazing view and I will come again!
Thank you so much for your excellent review and kind words! We're so glad you enjoyed the breakfast, the service, and the views. We'll be happy to welcome you back soon. Best regards, Hotel Dña Monse Team
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewLocation and style of property
No tea/coffee making facilities, no usb ports for charging, everything these days has some type of usb or usbc.
Thank you for sharing your opinion and for positively evaluating the hotel's cleanliness, comfort, and style. Regarding your comment about the lack of tea or coffee making facilities in the room, please note that in our case, we prefer not to include instant or instant coffee, and we focus on offering freshly brewed, quality coffee in our café, prepared by our baristas. We believe it provides a more satisfying experience and is in line with our service standards. Best regards, Hotel Dña Monse Team
Thank you for sharing your opinion and for positively evaluating the hotel's cleanliness, comfort, and style. Regarding your comment about the lack of tea or coffee making facilities in the room, please note that in our case, we prefer… Show more