Reviews of BLUESEA Don Jaime 3 stars
Sa Jordana, s/n, 07560 Cala Millor, Spain
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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewFood, location, staff
No fridge, lack of sunbed
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe location was good, 5 mins walk to the front beach area the hotel was fine , the food and drinks were acceptable and plentiful, we visited in July as a couple, and were happy enough, although there were a few niggles but not enough to complain about, for instance, at most mealtimes we had to search around to find a table, but we always just about managed then we would find the cutlery tray, or coffee machine, or ice cream to be empty, but was replenished a few mins later, the whole hotel seems to be on the brink of failure but somehow scrapes by.
The room was small and badly laid out, the beds were small and of poor quality, I fell out of bed one night, the bath was very small, and had no plug, and the toilet was right in front of the bath so I had to step around the loo to use the shower. the pool area was also badly laid out, so there were never enough sun loungers, but lots of empty chairs and tables in the same area.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLa comida horrible
Dear guest, Thank you for sharing your opinion. We're sorry the buffet didn't meet your expectations, and we'll take that into account, although we hope you were able to enjoy our other services and facilities. We hope you'll visit us again on your next visit to the island. Best regards, BLUESEA Don Jaime
Dear guest, Thank you for sharing your opinion. We're sorry the buffet didn't meet your expectations, and we'll take that into account, although we hope you were able to enjoy our other services and facilities. We hope you'… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewNice spacious room on 5th floor with amazing views. Bar staff friendly and work hard.
Not enough sunbeds or umbrellas. Get ready to race at 8.30! Pool needs a really good clean!
Hello Danielle, Thank you very much for your positive review. We're pleased to hear that, overall, you had a good stay with us and that we met your expectations. At the same time, we truly appreciate your constructive feedback as it's very important to us as we continue working to improve. Our aim is always to offer the best possible value for money, and comments like yours help us identify areas where we can do better. We hope you'll consider staying with us again on a future holiday. Best regards, BLUESEA Don Jaime
Hello Danielle, Thank you very much for your positive review. We're pleased to hear that, overall, you had a good stay with us and that we met your expectations. At the same time, we truly appreciate your constructive feedback as it&… Show more
Reviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewWe loved our welcoming, Perfect location, friendly staff, food didn’t disappoint, although ice cream could be served more often as it was really hot.. entertainments in the evenings.
Rooms were not cleaned properly, especially bathroom, Air conditioning didn’t work some times in the room, also in the dining area was too hot at times (air conditioning wasn’t working). Other disappointment was that staff did not manage to handle some English people, so couple of nights we were not able to sleep as there was a loud party full of people next door… on the leaving day we were disappointed the most because staff were not friendly (blunt) we didn’t get packed sandwiches as were promised and staff didn’t let us have coffee in a room before leaving…
Hello Ernesta, Thank you for taking the time to share your detailed feedback. We’re happy to hear that you enjoyed your holiday overall, especially the location, welcome, and food, and that our staff made a good impression during most of your stay. We're also glad you appreciated the evening entertainment. That said, we're sorry for the issues you encountered. We understand how important a well-functioning air conditioning system and a clean room are, especially during warmer days. Your comments have been noted and shared with the relevant teams, as we continue working to improve our services and facilities. Regarding the disturbance from other guests, we apologise — our team is usually attentive to these situations and we regret that it wasn’t handled as it should have been. On your departure day, we’re sorry to hear you didn’t receive the packed sandwiches and that the service felt unfriendly. This is certainly not the standard we aim for, and we will follow up internally. We truly appreciate your visit and hope to welcome you back in the future with an improved experience. Best regards, BLUESEA Don Jaime
Hello Ernesta, Thank you for taking the time to share your detailed feedback. We’re happy to hear that you enjoyed your holiday overall, especially the location, welcome, and food, and that our staff made a good impression during most of… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewLocation and staff
The food
Hello Donna, thank you for your review. We're happy to know that the location and our staff have fulfilled your expectations. However, we're sorry if our buffet was not to your liking. We offer a varied menu but we understand that not everyone is satisfied. Hope to welcome you back soon again! Best regards, BLUESEA Don Jaime
Hello Donna, thank you for your review. We're happy to know that the location and our staff have fulfilled your expectations. However, we're sorry if our buffet was not to your liking. We offer a varied menu but we understand that… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewLocation
Food was shocking been 3 times to this hotel and never an issue but this time it was awful
Hello Laura, We’re truly sorry to hear that this visit didn’t live up to your previous experiences. We appreciate your loyalty and will review the food service with the team to ensure improvements are made. Thank you for letting us know. Best regards, BLUESEA Don Jaime
Hello Laura, We’re truly sorry to hear that this visit didn’t live up to your previous experiences. We appreciate your loyalty and will review the food service with the team to ensure improvements are made. Thank you for letting us know. … Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in May 2025
Verified reviewNot a lot
Dirty sun terrace Poor choice of AI drinks
Hello S, Thank you for your comment. We’re sorry to hear the sun terrace didn’t meet your expectations and will review this with our team. Regarding the drinks, the all-inclusive selection offers local brands, but we’ll take your feedback into consideration. Hope you consider to visit us again in the future. Best regards, BLUESEA Don Jaime
Hello S, Thank you for your comment. We’re sorry to hear the sun terrace didn’t meet your expectations and will review this with our team. Regarding the drinks, the all-inclusive selection offers local brands, but we’ll take your feedback … Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewbreakfast exellent every day could do with more wardrob space
the sweet selection the same every dasy
Hello Jones, Thank you very much for your kind and positive review. We're truly pleased to know that your experience with us lived up to your expectations and that you enjoyed your holiday so much. Our team works hard to ensure guests have a pleasant and memorable stay, so it's very rewarding to hear that this was reflected in your visit. We would be delighted to welcome you back on your next holiday and hope it will be just as enjoyable and full of great moments to remember. Best regards, BLUESEA Don Jaime
Hello Jones, Thank you very much for your kind and positive review. We're truly pleased to know that your experience with us lived up to your expectations and that you enjoyed your holiday so much. Our team works hard to ensure guest… Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewNice hotel,clean pool and generally clean hotel,good value for money. Food only served in set hours which was new for me in all inclusive,outside of these hours only drinks are served, ice creams etc were extra but this is reflected in price.Free parking outside and 5 min walk to beach
Food was fine,had child with me who is beige,fussy eater,most foods were mixed with sauces and veg,I requested nuggets 2 nights from 3 and was told not on menu,something like nuggets/margerita pizza,plain mash could be added to menu and even some plain ice cream. Found air con in room to be poor quality
Hello Marko, Thank you very much for your positive review. We're pleased to hear that, overall, you had a good stay with us and that we met your expectations. At the same time, we truly appreciate your constructive feedback as it's very important to us as we continue working to improve. Our aim is always to offer the best possible value for money, and comments like yours help us identify areas where we can do better. We hope you'll consider staying with us again on a future holiday. Best regards, BLUESEA Don Jaime
Hello Marko, Thank you very much for your positive review. We're pleased to hear that, overall, you had a good stay with us and that we met your expectations. At the same time, we truly appreciate your constructive feedback as it'… Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewRooms were clean, shower was great. Great location, beach is 5 min walk away. Lots of free parking around hotel for car hire. All inclusive drinks were very good and available all day and evening.
Food selection is very poor, I appreciate the hotel is not expensive and the food will mirror the cost. However the selection is not good and very repetitive. I also have a allergy to Gluten and multiple times I noticed that the allergen signs above the food were incorrect, after alerting a staff member, she removed the sign and said she would update it. 5 minutes later the same sign was back with no update. Other food was also incorrectly labelled, which lead to be being very ill for 3 days of the holiday due to an allergic reaction. I appreciate I am the one with the allergy, however in my opinion, labelling something as gluten free when it contains pasta is just lazy and very much avoidable. We ate out every night when I was better.
Hello Charlie, Thank you for your detailed feedback. We’re glad you enjoyed the room, location, and all-inclusive drinks, and that the hotel overall met your expectations in terms of value. However, we’re truly sorry for the issue with food labelling. We take allergen information very seriously, and your experience is concerning. This will be addressed internally to ensure stricter control and prevent similar situations in the future. Thank you for bringing this to our attention. Best regards, BLUESEA Don Jaime
Hello Charlie, Thank you for your detailed feedback. We’re glad you enjoyed the room, location, and all-inclusive drinks, and that the hotel overall met your expectations in terms of value. However, we’re truly sorry for the issue with f… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewExcellent food with good choices entertainment with Valerio was varied and excellent. Staff very friendly .....all in all we had a brilliant time. . we booked a further 4 days as the cost for all inclusive was also very reasonable D efinitely would visit again.
The noise in the restaurant when the chairs were moved.²
Hello Roger, thank you so much for your lovely review! We're thrilled to hear you had such a brilliant time, enjoyed the food, the entertainment with Valerio, and found the staff friendly. We'd love to welcome you back again soon! Best regards, BLUESEA Don Jaime
Hello Roger, thank you so much for your lovely review! We're thrilled to hear you had such a brilliant time, enjoyed the food, the entertainment with Valerio, and found the staff friendly. We'd love to welcome you back again soon!… Show more
Reviewed: 31 October 2024 · Stayed in October 2024
Verified reviewCleanliness, the friendliness of the staff, the location of the hotel and the size of the rooms (apartment)
Lack of entertainment in the evenings - however we presume this is due to being right at the end of the season before they close - other guests who had been here previously stated that entertainment was better in height of the season.
Hello Sinead, Thank you for your wonderful feedback! We're glad to hear you enjoyed the cleanliness, friendly staff, and spacious rooms. Our location is indeed a highlight! We appreciate your understanding regarding the entertainment, as it can vary with the season. We hope to welcome you back during peak season so you can experience all that we have to offer!
Hello Sinead, Thank you for your wonderful feedback! We're glad to hear you enjoyed the cleanliness, friendly staff, and spacious rooms. Our location is indeed a highlight! We appreciate your understanding regarding the entertainment,… Show more
Reviewed: 22 October 2024 · Stayed in September 2024
Verified reviewIts location
Gone way downhill in last 2 years. Dinner served way too late. 7.30 —-9.30. Entertainment shocking. Apartments not very well equipped. No wardrobe space no shelves no chest of drawers no where to put anything.
Hello Wally, Thank you for your feedback. We're sorry to hear that your recent stay didn't meet your expectations compared to your previous visits. We appreciate your comments about the dining hours, entertainment, and apartment amenities. We're continuously working to improve our facilities and services, and your insights will help us in that process. We hope you might reconsider and give us another chance in the future.
Hello Wally, Thank you for your feedback. We're sorry to hear that your recent stay didn't meet your expectations compared to your previous visits. We appreciate your comments about the dining hours, entertainment, and apartment a… Show more
Reviewed: 11 October 2024 · Stayed in October 2024
Verified reviewReviewed: 28 September 2024 · Stayed in September 2024
Verified reviewstaff were all lovely and so friendly, food was good although very repetitive. Liked the fact that towels were taken of beds if no one was on them after an hour.
mattress kept sliding off base so you could easily hurt yourself if you don't realise. no drawers to put clothes in ,(socks, underwear, sorts teeshirts etc) no bath plug so couldn't have a bath and no bath mat to stop u slipping whilst having shower. absolutely hated that there was only one ashtray for smokers outside so they were making the place look dirty throwing cigarette ends in plants, over walls etc
Hello Lynna, Thank you for your feedback. We’re pleased to hear that you found our staff friendly and enjoyed the food, even though it was a bit repetitive. It’s also great to know that you appreciated the towel policy at the pool. Regarding the food, we would like to highlight the fact that we do our best to offer fresh and quality food. We always try to offer different types of options for all tastes, although we understand that culinary preferences may vary and we regret that our offer was not to your liking. We’re sorry to hear about the issues with the mattress, lack of storage, and missing bath essentials. Your suggestions will be passed on to improve guest comfort. We also appreciate your note about the smoking area, and we’ll look into adding more ashtrays to keep the outdoor spaces clean. Thank you again for sharing your experience—we hope to welcome you back soon!
Hello Lynna, Thank you for your feedback. We’re pleased to hear that you found our staff friendly and enjoyed the food, even though it was a bit repetitive. It’s also great to know that you appreciated the towel policy at the pool. Regar… Show more
Reviewed: 10 September 2024 · Stayed in August 2024
Verified reviewThe location was very good , and the staff was nice and friendly. The cleanliness was very good and room spacious. The selection of food was not large, but there was definitely enough of everything.
there was no parking for the car, you had to look for it in the surrounding streets
Hello Sandra, Thank you so much for your feedback and for providing us with such a positive rating. We are thrilled to know that our staff, along with the cleanliness of our rooms, contributed to your positive experience. Regarding the food, we always try to offer different types of options for all tastes, as we understand that culinary preferences may vary. We apologize for the inconvience that the lack of parking could have caused you. We are always looking for ways to improve the guest experience and will take your feedback into consideration. We hope to have you back in the near future!
Hello Sandra, Thank you so much for your feedback and for providing us with such a positive rating. We are thrilled to know that our staff, along with the cleanliness of our rooms, contributed to your positive experience. Regarding the… Show more
Reviewed: 3 September 2024 · Stayed in August 2024
Verified reviewReviewed: 19 August 2024 · Stayed in August 2024
Verified reviewLocation, size of the hotel, reception staff, food variation, drinks, hotelroom in general.
The rooms weren’t soundproof, not much facilities in gaming room, not enough beds by the pool and lots of towels, food temperature
Hello Emma Thank you very much for sharing your experience with us and giving us such a positive rating. We are happy to know that you enjoyed your holiday with us. We have taken note of your comments and will take them into account to improve. We hope to see you again soon at one of our BLUESEA Hotels.
Hello Emma Thank you very much for sharing your experience with us and giving us such a positive rating. We are happy to know that you enjoyed your holiday with us. We have taken note of your comments and will take them into account to imp… Show more