The breakfast was excellent, plenty to choose from. Lovely to have rabbits hopping about and 2 beautiful dogs. The views were also spectacular and the staff very friendly.

Stayed in August 2025

Absolutely nothing

We stayed in a junior suite with terrace. It was a very intimate romantic setting to stay, out of the hustle and bustle of the city but close enough to go into the city when you want (with transportation) The atmosphere was absolutely serene, the views and sunsets the pets two lovely dogs and a couple of rabbits. I must say the staff and the other guests all made our stay so relaxing and special. The staff I found to be so accommodating and informative, friendly and above all welcoming, the Hotel has a family run business feel. The owner was amazing. The pool was so refreshing and there were never more than one other couple using the facilities at any time even had there have been the hotel isn’t huge so it wouldn’t have felt crowded. During our 4 night stay we had the pool to ourselves a few times. We ate on site and the dinner menu was great, the breakfast also was very appealing which we had each day of our stay. We would love to return. Thank you to the staff at El Balcon de las nieves for making the Granada leg of our Andalusia tour so memorable.

Stayed in July 2025

Granada in summer is hot so we chose to stay just out of the city past the suburb of La Zubia. If fact this B&B is at the base of the Sierra Nevada & you most definitely need a car to get there as it's about 10kms from the city centre. The views over Granada are AMAZING & beautiful to say the least & the sunsets from the balcony just awesome & then the city lights...gorgeous!!. The swimming pool was so welcome after hot days sightseeing in Granada & we were pretty tired each day so decided to eat at the establishment. The chef is to be complemented...the food fabulous & we ate something different every night. A special mention to the lovely waitress who was so friendly & nice. Breakfast was abundant with freshly squeezed orange juice & eggs & lots of other local goodies. The dogs Logan & Luna were friendly company as well as the the roaming bunnies in the garden. We just loved staying here & wouldn't hesitate to recommend it.

Stayed in June 2025

Honestly the best place we have stayed at. The view is amazing. Staff is super friendly and both the breakfast and dinner are delicious. There's plenty of nature in the area for hiking and driving down to Granada is also a short drive. Perfect hub to do some hiking and visiting Granada

Stayed in June 2025

The hotel is superb and the location is beautiful overlooking the national park. The food !!! Evening meal, Wow absolutely yummy and breakfast was equally as nice. The staff are friendly and happy to help in any way to make your stay comfortable.

Stayed in June 2025

We picked a room that was up in the eaves so the ceiling slope took some navigating but fortunately we are both short so managed to avoid bumping head. Beware if you are tall though… this room may be difficult for you

Fantastic view

Stayed in May 2025

I loved how peaceful it was. Felt connected to nature because it wasn’t so close to the city. Still a 25 minutes away and a very easy drive. Waking up in the morning to birds chirping and having dogs and rabbits in the hotel was such a nice touch. Food was also excellent.

Stayed in May 2025

No lift & 4 floors of stairs.

Welcoming host. Fabulous views over Granada. Lovely countryside to explore.

Stayed in May 2025

A small, charming hotel on the way to the Sierra Nevada with a stunning view over Granada. Very personal atmosphere with outstanding service from the hotel owner and his team. The breakfast was exceptional, and dinner (if you choose to have it) is also highly recommended – best enjoyed on the terrace at sunset. We also received incredibly helpful tips for visiting Granada and for hiking in the surrounding area – don’t miss the chance to explore!

Stayed in May 2025

Everything! Our room was amazing with fabulous views, staff couldnt do enough for us. Lovely breakfast and evening meal. Fabulous!

Stayed in May 2025

Conforto, limpeza, simpatia do staff.

Stayed in May 2025

The dinner was a failure. 4 out of 6 main courses were only available for one person. The food was clearly prepared or warmed in a microwave . The food was terrible and three of us went down to Granada to find some additional food. It was clearly a very bad evening for the kitchen.

Wonderful hotel. Super friendly staff . Nice breakfast.

Stayed in May 2025

amazing location, super friendly staff which gave great tips for hiking, and really good food!

Stayed in April 2025

Shame local restaurants were not open

Stunning views, lovely breakfast, great room

Stayed in April 2025

The location and the cleanliness. The staff is very helpful and friendly. A great way to relax and get away

Stayed in March 2025

Nothing

Everything about this hotel is perfect! The staff (including the dogs) are super friendly, the food is delicious, and the decor is pleasing to the eye, think old world Spain!

Stayed in March 2025

The bathroom was quite open to the rest of the room - not a problem for us but not much privacy!

We loved this small hotel - beautiful view from our room, lovely hosts, comfortable bed. The breakfast and dinner we had there were really good. It was a nice change from our city break in Granada. Lovely dogs too!

Stayed in March 2025

Everything is well cared the staffs are really friendly and worth every minute, we did some hiking in the area and just wanted to disconnect and enjoy nature with comfort. The dinner at the hotel is also great, will keep in our memory and return soon, thank you !!

Stayed in February 2025

No complaints!

El Balcon de las Nieves is a truly special hotel. Nestled in the mountains, it is a peaceful sanctuary filled with outstanding, friendly staff and an exceptional restaurant. It felt like our own personal luxury resort.

Stayed in February 2025

Maintenance is an issue in this hotel. We booked a junior suite but found the toilet seat broken and the basket chair on the balcony was old and broken making it very uncomfortable. The advertised fridge was missing and I had to ask for the coffee maker. The staff were very apologetic and moved us to another room which was much nicer. The shower tray was very slow to drain flooding onto the floor. The plants on the balcony needed to be cut back as we had to move them aside to be able to sit down. The evening meal was disappointing as it was cold and greasy as the only member of staff on duty had to leave cooking/serving us in the restaurant to check in new guests. Staff were very apologetic and we were not charged for it. Check the cost of the evening meal before ordering as rather than the advertised 3 course price, each option is priced individually.

The location is good with lovely views over the mountains and Granada. Parking is on street but ok. The receptionist was pleasant, welcoming and helpful. The room was a good size and the bed very comfortable and massive. There were tea and coffee making facilities in the room. The balcony was great with stunning views. The shower room behind the bed was roomy and modern.

Stayed in December 2024

We stayed in December which is clearly the quiet time (perhaps one or two other couples staying). Restaurant was open but with a small menu that didn't change the two nights we were there and opened just for us. Moorish Pastillo was and soup was lovely but

Lovely location in a small village in the hills overlooking Granada and in the Sierra Nevada National Park so a great base for hiking etc. Lovely view from room which had everything you need. Great breakfast. Nice log fire in the restaurant. Nice looking little pool on the terrace. Super friendly hosts with their lovely dogs and some surprise other pets! Easy parking outside the door. Would definitely go back in future.

Stayed in December 2024

The swimming pool was, of course, not functioning due to the weather, but it had dead leaves inside, which slightly diminished the overall cleanness of the area. We had to take photos of everywhere of the property. It is an amazing place to relax.

From the moment I stepped into this hotel, I felt an instant warmth and comfort, like I was walking into my own home. The atmosphere is cozy, with a crackling fireplace that immediately sets the tone for a relaxing stay. The inviting ambiance was made even better by the presence of friendly dogs, who added a touch of homely charm to the experience. The staff went above and beyond, offering excellent service with a personal touch that made me feel truly cared for. Whether it was a warm greeting or thoughtful recommendations for local attractions, every interaction made me feel like I was among friends rather than just another guest. This hotel doesn’t just offer a place to stay; it offers an experience that makes you feel like you’re part of the family. I highly recommend it to anyone seeking a getaway that feels like a warm embrace

Stayed in December 2024

The spectacular view and lovely ambience of the hotel. Loved the dogs.

Stayed in October 2024

All aspects of our stay were excellent!

Thank you Pedro and his team, we loved our stay with you. The hotel was lovely, very relaxing and calm, in a quiet location. Breakfast was fresh with plenty of options and the evening meals were amazing, perfectly presented and were very tasty. The view from our room was towards Granada, which lit up at night, to offer panoramic views.

Stayed in October 2024