Reviews of El Faisan C&R Hotel 1 stars
Autovia A-382 Jerez-Arcos, Acceso: Jedula, 11620 Arcos de la Frontera, Spain
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewDear guest, Thank you very much for choosing us for your travels and for taking the time to review your experience at our hotel. We appreciate your kindness, and we can only wish you a pleasant trip.
Reviewed: 12 June 2025 · Stayed in April 2025
Verified reviewUnpleasant room with no windows. Only stayed one night of three booked.
Dear Paul, We regret that we are unable to accommodate a room change for your reservation. Your reservation was 100% full on the dates of your reservation. However, your room had an interior window (a terrace). We apologize for your poor rating of our property. You obviously had to pay three times the price of your reservation to get a room near the circuit. We accept criticism, but not falsehoods; it is not true that your room did not have a window.
Dear Paul, We regret that we are unable to accommodate a room change for your reservation. Your reservation was 100% full on the dates of your reservation. However, your room had an interior window (a terrace). We apologize for your poor ra… Show more
Reviewed: 31 May 2025 · Stayed in April 2025
Verified reviewReviewed: 4 March 2025 · Stayed in March 2025
Verified reviewThe room is cold, the air conditioner works like a very old steam machine. It is obvious that it needs to be replaced with a new modern one. In general, the room is overrated.
Dear Enrikas; We appreciate you choosing us for your travels, and the time you spent sending us your satisfaction questionnaire. Our rates fluctuate according to the season. It is true that during carnivals and local festivals, the rate is in line with the rest of the market. We hope to see you again, thank you and have a good trip!
Dear Enrikas; We appreciate you choosing us for your travels, and the time you spent sending us your satisfaction questionnaire. Our rates fluctuate according to the season. It is true that during carnivals and local festivals, the rate is … Show more
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewReviewed: 22 October 2024 · Stayed in October 2024
Verified reviewGreat location in a nice little village , has everything you need ( apart from a restaurant) at a value for money price
Nothing
Reviewed: 18 October 2024 · Stayed in October 2024
Verified reviewThe room is clean and comfortable. The workers are polite and friendly😊
Wifi should be provided freely and no breakfast given to me
Dear customer; We regret that your experience was not satisfactory, we appreciate the time spent evaluating the satisfaction questionnaire. We would like to inform you that our receptionist provides Wi-Fi passwords at each check-in to customers. Also, you know that your rate is "without breakfast". Logically, you are not a VIP client for us to offer you free breakfast.
Dear customer; We regret that your experience was not satisfactory, we appreciate the time spent evaluating the satisfaction questionnaire. We would like to inform you that our receptionist provides Wi-Fi passwords at each check-in to custo… Show more
Reviewed: 25 July 2024 · Stayed in July 2024
Verified reviewVery nice and helpful people. Clean room. Pizzeria downstairs where you can order the breakfast. What do you need more?
Dear Tomasz, Thank you for taking your time to evaluate our satisfaction questionnaire, you are very kind and generous for giving us such a high score. We know that our work is based on customer service and making you feel at home. Thank you very much again and happy travels.
Dear Tomasz, Thank you for taking your time to evaluate our satisfaction questionnaire, you are very kind and generous for giving us such a high score. We know that our work is based on customer service and making you feel at home. Thank yo… Show more
Reviewed: 21 July 2024 · Stayed in July 2024
Verified reviewReviewed: 20 June 2024 · Stayed in June 2024
Verified reviewEverything worked: TV, A/C, shower etc. Nice and clean. A solid good experience. Nice little town close to Jerez and Montecastillo.
Everything I experienced was great. No criticisms.
Dear James, We greatly appreciate your time dedicated to our satisfaction questionnaire. As well as having chosen us for your trips. You are very kind with such a high rating. We can only wish you a happy trip.
Reviewed: 20 May 2024 · Stayed in May 2024
Verified reviewReviewed: 2 May 2024 · Stayed in May 2024
Verified reviewReviewed: 20 April 2024 · Stayed in April 2024
Verified reviewReviewed: 27 February 2024 · Stayed in February 2024
Verified reviewLocation is good, close to circuit.
Very noicy during weekend
Mr. Marten; We regret the incident over the weekend, we usually have clients who are very polite and respectful of the hotel's services and rooms. We do not deny that also on occasions (very few), specific events occur and peace is disturbed by unwanted clients. We hope to have your visit soon and we apologize for what happened. Happy journey.
Mr. Marten; We regret the incident over the weekend, we usually have clients who are very polite and respectful of the hotel's services and rooms. We do not deny that also on occasions (very few), specific events occur and peace is dist… Show more
Reviewed: 22 August 2023 · Stayed in July 2023
Verified reviewReviewed: 26 May 2023 · Stayed in May 2023
Verified reviewsuper clean
Dear Customer; We only have words of gratitude for letting us know the high degree of satisfaction perceived during your stay at our hotel. We know that day to day is difficult and quality levels are increasingly higher. But we are grateful to those who without hesitation publish their experience, as they help us to continue working for excellence from our humble position. Thank you, happy trip.¡¡
Dear Customer; We only have words of gratitude for letting us know the high degree of satisfaction perceived during your stay at our hotel. We know that day to day is difficult and quality levels are increasingly higher. But we are grateful… Show more
Reviewed: 3 May 2023 · Stayed in May 2023
Verified reviewReviewed: 20 April 2023 · Stayed in April 2023
Verified reviewNice stop before you visit ``pueblo bianco``. The room was very large, clean and comfortable. We parked on the street, Hotel also its own parking area but it was limited. The staff was friendly and kind.
Nothing.
Dear Customer; Thank you very much for choosing us on your travels. Thank you for your time spent evaluating the quality questionnaire. It gives us a generous score. We want to wish you a happy trip...