Reviews of El Pasaje

Great experience, great price, very professional and friendly

Nothing

Although I was disappointed to find that there was no receptionist in the building, the receptionist in nearby Hotel la Victoria, connected with El Pasaje, was very helpful and the breakfast there was very good.

I would have preferred a receptionist in the building. The room was extremely hot and the air conditioning wasn't very effective. The signage was very poor, making it difficult to find. A large sign reading Windsor Hotel over the door was confusing; just a small notice reading El Pasaje was attached to the door. I understand changes are underway.

Central access. Clean and comfortable bed. Great shower.

No tea/coffee making facilities. Bath towels too small. Cleaning staff very noisy early in morning (talking loudly and banging mops/buckets) - we fully understand they have a job to do but they could be a little quieter. Needs a mirror in main room - not just in bathroom.

Very good value for an impressively central location. An enjoyable stay.

No issues.

Fantastic location Comfortable room.

Air conditioning worked but it was a bit brutal and tricky to judge.

room and toilet was clean, not sure why rates where too high considering we are not hotel victoria.

it only provided a shower gel and did not separate the shampoo.

I call this a scam hotel. Dirty room. Drunk fights in hotel. Disco in the next building! Bass pounding all night. We booked a room for three days and left after the first night! No one returned the money. How happy we were when after a night in this hotel we arrived at a good hotel.

the location is perfect you are literally 5 mins walk from Sol Metro .. however our room overlooked a bar and it was really noisy .. try and get a room at the back of the hotel where it will be quieter .. breakfast is decent .. eggs bacon sausage.. croissants/ pain au chocolate and fruit .. overall we enjoyed our stay .. but if you book a hotel in a city centre location then you must expect a certain amount of noise .. the jamon museum is at the bottom of the street and worth going In for a beer and bit of tapas .. great atmosphere !

as states above it was a bit noisy and there's no tea and coffee facilities in the rooms !

Great location

Incredibly noisy at night when you are trying to sleep, the bars downstairs partied until 6am.

Good location. Clean. Simple but ok breakfast. Helpful staff.

1. Tiny room, smallest I have ever seen with a double bed. Such a room should not be marketed as a normal room but should be specified as tiny. No one can be happy when entering such a room. None of the pictures show how small it was. 2. Only two electricity sockets. 3. Narrow double bed. 4. No personnel in the building at night to control the drunk British tourists. 5. Air conditioning looked like it was working but was not on. When trying to switch it off and on again to check, it turned out it had just been off. This we found out after one bad-air night. No instructions. 6. Air conditioning was loud. 7. Night clubs nearby could be heard all night long, not terribly loud though. This we of course knew in advance. 8. Constant coffee queues at breakfast. Only two coffee makers, one of them half the time needing maintenance.

Location was excellent very central. Clean. Easy check in at sister hotel Victoria 10 metres away.

I would have preferred a kettle for tea or coffee making facility.

It is an old style hotel, but very comfortable, cozy, with an excellent breakfast. The staff’s are very friendly and helpful. The location is perfect, my room was in the back and silent. But I guess the front rooms could be noisy. I really like my stay there.

The room could have a coffee and tea set.

Our stay was very good. The only downside was the noise we had at night due to the location of the hotel, which made a bit difficult to sleep sometimes. Otherwise, the rest was good value for money and the staff was very friendly.

Location is fantastic, very central and easy to get to with all public transport. The are is pedestrian only. So there is zero road noise. View from the hotel is very authentic Spanish apartment. I was on the top floor and they have an elevator.

The bars don't close until 6AM some evenings which can be an issue if your a light sleeper, or like to wake up really early.

Great location

Twin beds only Street noise