Reviews of EME Catedral Mercer Hotel 5 stars
Alemanes, 27, Old town, 41004 Seville, Spain

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Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewThe location was mesmerising, that’s is if you like a busy strip at your doorstep.
The room had no full length mirrors , just a bathroom mirror . The room had no drawers , perfect for weekend stays but not for longer .
Reviewed: 7 September 2025 · Stayed in August 2025
Verified reviewExcellent location in the absolute Centre of Sevilla. Nice rooftop bar and good facilities in terms of pool and small gym. Very friendly staff. Nice views over the city from roof.
Limited space to sit near the pool. Chairs in the rooftop bar are not comfortable.
Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewthe environment, the hospitality, the restaurants
Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewLocation
Cannot find a reason
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe staff was simply AMAZING!
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLovely contemporary hotel, very comfortable rooms perfectly positioned to explore Seville. The staff went above and beyond to make our stay at the hotel and Seville, carefree and special, helping with every detail where they could. We had a few hitches to our travel arrangements and the staff were amazing. We will be back.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewHotel is having excellent location. Unique architecture and atmosphere. Top notch team making you home and relaxed the moment you step in.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewStaff friendly and helpful. Very responsive when needed to change room.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewPlace and staff
Ants in the room
Dear Selim, Thank you so much for your great review. We are pleased to hear that you enjoyed our location, the quality of our staff, and the hotel facilities. We regret any inconvenience you may have experienced, but we would like to assure you that it was an isolated incident that has since been resolved. We truly appreciate your feedback and look forward to welcoming you back for a flawless experience. Warm regards, Maria N. Head Concierge
Dear Selim, Thank you so much for your great review. We are pleased to hear that you enjoyed our location, the quality of our staff, and the hotel facilities. We regret any inconvenience you may have experienced, but we would like to assure… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe location was amazing and the rooftop bar! Also the complimentary gift was great to celebrate our anniversary! The people working at the front desk were so friendly here.
The room was a little small, especially with the bathroom situation. However we know that we booked the smallest room so that could be on us.
Dear Courtney, Thank you so much for your wonderful review. We are delighted to hear that you enjoyed our location, the rooftop bar, and the complimentary gift to celebrate your anniversary. It was truly an honor to be a part of such a special occasion. Regarding the room size, we would like to inform you that the features of the room are in line with the category you reserved. We greatly appreciate your feedback and would be thrilled to welcome you back for another memorable experience. Warm regards, Maria N. Head Concierge
Dear Courtney, Thank you so much for your wonderful review. We are delighted to hear that you enjoyed our location, the rooftop bar, and the complimentary gift to celebrate your anniversary. It was truly an honor to be a part of such a spec… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat location. Clean and heat resistant rooms. Very friendly staff.
Smoking on the roof bar.
Dear Nick, Thank you so much for your great review. We are delighted to hear that you enjoyed our central location in the heart of Seville, the cleanliness of the rooms, and the friendliness of our staff. We have taken note of your comment regarding the smoking area on the rooftop bar, and we will certainly consider it to improve the experience for our future guests. We truly appreciate your feedback and hope to welcome you back for an even more enjoyable stay. Warm regards, Maria N. Head Concierge
Dear Nick, Thank you so much for your great review. We are delighted to hear that you enjoyed our central location in the heart of Seville, the cleanliness of the rooms, and the friendliness of our staff. We have taken note of your comment … Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewGorgeous New experience
If you want quiet not for you But was amazing
Dear Nevein, Thank you so much for your wonderful review. We are delighted to hear that you had an amazing experience, even if it wasn’t the quietest. It would be a pleasure to welcome you again soon for another unforgettable stay. Warm regards, Maria N. Head Concierge
Dear Nevein, Thank you so much for your wonderful review. We are delighted to hear that you had an amazing experience, even if it wasn’t the quietest. It would be a pleasure to welcome you again soon for another unforgettable stay. Warm reg… Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThere is nothing to fault with the property - beautiful rooms too but the staff are what makes it so special
Nothing - it was perfect. We will be back
Dear Kirsty, Thank you very much for your outstanding review. We are thrilled to hear that you enjoyed both the beautiful rooms and especially the service provided by our team. Your kind words mean a lot to us. We look forward to welcoming you back very soon. Kind regards, Maria N. Head Concierge
Dear Kirsty, Thank you very much for your outstanding review. We are thrilled to hear that you enjoyed both the beautiful rooms and especially the service provided by our team. Your kind words mean a lot to us. We look forward to welcoming… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe best location in Seville!
Dear Melandrie, Thank you very much for your wonderful review. We are thrilled to hear that you found our location to be the best in Seville. We look forward to welcoming you back very soon! Kind regards, Maria N. Head Concierge
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewLocation incredible! Great service and facilities.
Dear Melandrie, Thank you very much for your wonderful review. We are thrilled to hear that you found our location to be the best in Seville. We look forward to welcoming you back very soon! Kind regards, Maria N. Head Concierge
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewAlways ventured out for brunch
More free bottles of water when room was cleaned every day
Dear Anonymous, Thank you so much for your kind recommendation and for sharing your experience. We're glad to hear you enjoyed your stay and took the opportunity to explore the city each morning. We look forward to welcoming you back again very soon. Warm regards, Maria N. Head Concierge
Dear Anonymous, Thank you so much for your kind recommendation and for sharing your experience. We're glad to hear you enjoyed your stay and took the opportunity to explore the city each morning. We look forward to welcoming you back … Show more