Recensioni su EME Catedral Mercer Hotel 5 stelle

Dear Rene, Thank you so much for your wonderful review. We are thrilled to hear that you enjoyed our prime location, so close to the cathedral and the Real Alcázar, as well as our facilities, including the rooftop pool and the hotel’s restaurants. We also appreciate your suggestion about a make-up mirror and will certainly take it into consideration for future improvements. It would be our pleasure to welcome you back and continue offering you unforgettable experiences. Warm regards, Maria N. Head Concierge

Dear Rene, Thank you so much for your wonderful review. We are thrilled to hear that you enjoyed our prime location, so close to the cathedral and the Real Alcázar, as well as our facilities, including the rooftop pool and the hotel’s resta… Mostra altro

Dear Riccardo, Thank you for taking the time to share your experience. We are pleased to hear that you enjoyed our excellent location, modern rooms, and the warm welcome. We are truly sorry to learn that your experience with the breakfast staff did not meet expectations. Your feedback is appreciated and will help us improve. We hope to welcome you again soon. Kind regards, Maria N. Head Concierge

Dear Riccardo, Thank you for taking the time to share your experience. We are pleased to hear that you enjoyed our excellent location, modern rooms, and the warm welcome. We are truly sorry to learn that your experience with the breakfast s… Mostra altro

Dear Fabrizio, Thank you for your feedback. We’re glad to hear that you enjoyed the contemporary structure and style of our hotel. We regret that the condition of the bathroom did not meet your expectations. We are constantly working on the maintenance of our facilities, and your comments are invaluable in helping us improve. We look forward to welcoming you again and providing a more satisfying experience. Kind regards, Maria N. Head Concierge

Dear Fabrizio, Thank you for your feedback. We’re glad to hear that you enjoyed the contemporary structure and style of our hotel. We regret that the condition of the bathroom did not meet your expectations. We are constantly working on the… Mostra altro

Dear Chiara, Thank you for sharing your experience. We are glad to hear that our central location and the kindness of our staff were to your liking. We regret that your stay was not fully satisfactory. Regarding the lack of wardrobes in the rooms, we’ve taken note of your feedback. The design of our facilities was chosen with a more modern style in mind, which affects the arrangement of furniture. We will consider your suggestions as we work to improve our guests' experience. We also apologize for the issues with the elevator and appreciate your understanding. We hope to have the opportunity to welcome you again in the future, providing an experience that meets your expectations. Kind regards, Maria N. Head Concierge

Dear Chiara, Thank you for sharing your experience. We are glad to hear that our central location and the kindness of our staff were to your liking. We regret that your stay was not fully satisfactory. Regarding the lack of wardrobes in the… Mostra altro

Dear Stefy, Thank you for your feedback and for sharing your experience. We’re pleased to hear that you enjoyed our location. We regret that the cleanliness and functionality of your room did not meet your expectations. We have taken note of your comments and will work on improving these aspects, ensuring that they align with the high standards of quality set by our hotel chain. We hope to have the opportunity to welcome you again in the future and provide you with an experience more aligned with your expectations. Kind regards, Maria N. Head Concierge

Dear Stefy, Thank you for your feedback and for sharing your experience. We’re pleased to hear that you enjoyed our location. We regret that the cleanliness and functionality of your room did not meet your expectations. We have taken note o… Mostra altro

Dear Monica, thank you for your feedback. We are glad to hear that you enjoyed our location, so close to the main monuments in the city. We apologize that your room was not attended to during your stay. We have noted your comment and will work to ensure that such inconveniences do not occur in the future. We hope to have the opportunity to welcome you back. Sincerely, Maria N. Head Concierge

Dear Monica, thank you for your feedback. We are glad to hear that you enjoyed our location, so close to the main monuments in the city. We apologize that your room was not attended to during your stay. We have noted your comment and will w… Mostra altro

Dear Marianna, Thank you very much for sharing your feedback. We are pleased to hear that you appreciated the cleanliness of your room and our central location. We would like to highlight that, due to our prime position in the heart of the city, some rooms may be exposed to noise from nearby shops and restaurants. For your comfort, we offer interior rooms, which are quieter, and our reception is available 24/7 to assist with any requests. We look forward to the opportunity to welcome you back and provide you with an even more enjoyable experience. Kind regards, Maria N. Head Concierge

Dear Marianna, Thank you very much for sharing your feedback. We are pleased to hear that you appreciated the cleanliness of your room and our central location. We would like to highlight that, due to our prime position in the heart of the … Mostra altro

Dear Marco Murazzo, Thank you very much for sharing your experience. We are pleased to know that you enjoyed your stay and that the location of the hotel was to your liking. We regret the difficulties you encountered on arrival, as being in the heart of the historic centre of Seville, access can be a little more complicated. For your convenience, we have a valet parking service and we offer an indicative map to make it easier for our guests to find their way around. We also appreciate your comment about the price of the parking and we will take it into account. We look forward to welcoming you again in the future. Best regards, María N. Head Concierge

Dear Marco Murazzo, Thank you very much for sharing your experience. We are pleased to know that you enjoyed your stay and that the location of the hotel was to your liking. We regret the difficulties you encountered on arrival, as being in… Mostra altro

Dear Susy, Thank you for sharing your experience with us. We are pleased to know that the location and the attentiveness of our staff made your birthday celebration special. We appreciate your appreciation for the reception and rooms team. We regret the inconvenience with the communication and shuttle service. We will take your comments into consideration to improve these aspects in the future. We look forward to welcoming you back and providing you with an even more satisfying experience, thank you for your review! Cordialement, María N. Head Concierge

Dear Susy, Thank you for sharing your experience with us. We are pleased to know that the location and the attentiveness of our staff made your birthday celebration special. We appreciate your appreciation for the reception and rooms team. … Mostra altro

Caro Luca, La ringraziamo per aver condiviso la sua esperienza con noi. Siamo lieti che abbia apprezzato la nostra suite junior e la posizione ideale dell’hotel. Ci dispiace che la mancanza di un balcone abbia influenzato la sua esperienza. Alcune delle nostre camere, come le suite junior, non dispongono di balcone, ma siamo sempre disponibili a offrire alternative che meglio soddisfino le preferenze dei nostri ospiti, in base alla disponibilità. Apprezziamo molto il suo feedback, che ci aiuta a migliorare continuamente il nostro servizio. Speriamo di poterla accogliere nuovamente e offrirle un’esperienza ancora più soddisfacente. Cordiali saluti, María N. Head Conciege

Caro Luca, La ringraziamo per aver condiviso la sua esperienza con noi. Siamo lieti che abbia apprezzato la nostra suite junior e la posizione ideale dell’hotel. Ci dispiace che la mancanza di un balcone abbia influenzato la sua esperienza… Mostra altro