Breakfast arrangements a little slapdash although manageable. Pool sun loungers in short supply but managed

Lovely decor and comfortable rooms

Stayed in August 2025

The shower was pathetic, but this was a minor issue.

The staff were friendly and efficient and very keen to help. The room was quiet, well equipped and large. Parking was available on site but there was also street parking close by. The breakfast was tasty and extensive.

Stayed in August 2025

Property is nice, but without transportation you are stocked

Beautiful hotel, big rooms. Comfortable beds and modern bathrooms. Nice to have a pool in the hotel. But when it gets busy, not enough space for everyone. You need to have a car or call for a taxi to go to Toledo

Stayed in August 2025

Amazing hotel and the staff and facilities were excellent.

Stayed in July 2025

Deodorant or air freshener for the lobby/restaurant at midnight is too strong and causes irritation.

Fantastic palace, everything clean and functional.

Stayed in August 2025

Rooms and hallway floor had carpet, which I personally think is very old fashion. Bathrooms and showers in the swimming pool area need definitely a renovation.

Very spacious, nice hallway, squeaky clean floors. Good breakfast. Friendly staff, nice kitchen at the cafeteria.

Stayed in August 2025

no usb points, parking should be included for guests.

decor, service, value, massive room, jacuzzi bath, very lovely hotel

Stayed in July 2025

Nothing, wish we stayed longer.

Everything!! What an amazing property is this hotel, they preserved history in a very classy and smart way. The rooms are very big, clean and comfortable. They have an art gallery on site which includes a private collection of amazing pieces. Staff were so polite and friendly. Cannot fault this place.

Stayed in July 2025

Great foyer with stained glass. Really beautiful Super spacious room with a terrace that was just as big as the room

Stayed in May 2025

The hotel is far from the old town, which makes is less convenient.

The hotel is amazing. Every detail was designed to please the eye. The swimming pool was really good and we had great time there.

Stayed in July 2025

A very clean, elegant, calm property with classic architecture

Stayed in July 2025

Nothing

Our favourite hotel

Stayed in June 2025

none

the facilities were superb

Stayed in June 2025

Beautiful hotel and very friendly and helpful staff, thanks

Stayed in May 2025

Nothing

Beautiful building, great rooms and spa

Stayed in May 2025

Leaving

Everything

Stayed in May 2025

Beautiful facility! First class! Excellent room size, comfortable bed, exceeded our expectations. Staff very pleasant. Breakfast was excellent. Highly recommend it!

Stayed in April 2025

Nothing.

The hotel is wonderful. The room was large, quiet, comfortable and faced the sights of Toledo! Breakfast was excellent. The front desk was able to order a taxi to town within 5 minutes every time. While it was not in old town Toledo, it was in a very quiet location right next to an Aldi and within a 5 minute (10E) taxi ride to and from old town. We would stay here again.

Stayed in April 2025

For three days they did not have butter in the breakfast, I think that a buffet that cost 20€ per head, cannot miss a single item. Packed Butter is easy to replace with butter from the kitchen but nobody from the staff empower himself or herself to solve an issue with a costumer, the answer was “sorry, we run out” the last days after my complaint, butter arrived to the hotel.

Stayed in February 2025

When we came, nobody meet us, they took luggage just after i told them, long time was wasted for registration at reception, at spa nobody meet us😬, but after woman came and told us that impossible to swim with a kid(8years)…and after she offer us executive room with pool, sauna and steam room, just for us for 110€/h…In order not to upset the kid, we agreed… Real price and price at booking was different

Good breakfast, nice junior suite, good service, close to toledo old town, valet parking (more or less), room service food was good

Stayed in February 2025

Reception staff can be better. They are sometimes in moods , like you would bother them, fake attitude

Location, room, facilities

Stayed in January 2025

Pay extra to park

Everything

Stayed in January 2025

Amazing

Stayed in January 2025

Pillows were somewhat uncomfortable. When we arrived the toilet was not clean. Housekeeping could do a better job. Would be nice to be able to cool down the gym more during exercise. The controls did not allow sufficient cooling.

Beautiful hotel with very friendly and helpful staff. Rooms are extremely large and comfortable. There was ample Free parking in the attached parking lot under the hotel. We were concerned about parking because Booking.com stated there is no parking, but this was not correct. No problem with parking. The Spa and gym were very nice. The temperature in the gym was not very cool however. The drive to the free parking lot by historic city center is only 7 minutes. Walking from the hotel to the city center is not feasible since the hotel is situated outside and highways are the main connection and not walking paths. Using Taxis or own car is the best option.

Stayed in November 2024