Reviews of FERGUS Bermudas 4 stars
Calle de Pinzones, s/n, 07181 Palmanova, Spain
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewNice room, good breakfast, good location. The reception staff were very pleasant and helpful.
The main lift was out of order 5 days out of the 7 of the holiday. I know these things can't be forseen, but as a family with a 3 year old and a 4 month old baby, carrying a pram and belongings up and down 2 flights of stairs 4 times a day was extremely difficult. The service lift was being used. However, the baby's pram was too big to get in there. There were also issues with having ice packs cooled at the bar for the baby's milk. These were "lost" on numerous occasions, with one member of bar staff saying it was not his job to find them and walking off. What was a good holiday could have been a fantastic holiday without these issues.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewRoom was spacious, perfect location to both ends of Palmanova & all it has to offer. Friendly staff & good facilities.
We were B&B - Breakfast was good, it was standard - definitely could do with maybe an omelette station or something similar to make it better
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewMy family and I really enjoyed our stay at the hotel. The staff was very friendly, the receptionists were very responsive, and the food was great as well. Our room was cleaned every day, even when we didn't ask for it. The view from the room was stunning, and the hotel is pretty close to the beach. Overall, the quality corresponds well to the price.
The first issue was the non-working elevator. Out of our 12-day stay, it worked only about 3 days in total. During check-in and check-out we had to carry quite heavy suitcases on our own (2 women and 1 child) from the 3rd floor. I wish this problem had been fixed much sooner. Also, although the breakfast was amazing, we didn't see much variety compared to lunch and dinner. Maybe it's the hotel’s policy, but it would have been great to see a bit more variety at breakfast. Overall, the stay was great :)
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewVery nice family hotel just in the centre of Palmanova, 2 min walk to the beach,close to the shops,bars and restaurants.very clean, safe, very friendly and helpful staff,nice food,great entertainment.Rooms are modern and very comfortable.we have stayed in this hotel few times and will defo come back again.
Dear Khrytonava, Thank you for leaving a 5* review from your new stay at our FERGUS Bermudas. It is pleasing to read of your enjoyable experience and service you received whilst staying with us. We hope we get to welcome you back again soon. Kindest regards, Susana Cuesta, Customer Experience. FERGUS BERMUDAS
Dear Khrytonava, Thank you for leaving a 5* review from your new stay at our FERGUS Bermudas. It is pleasing to read of your enjoyable experience and service you received whilst staying with us. We hope we get to welcome you back again so… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewGreat location for a short stay, close to airport and beach and shops/bars etc on doorstep.
Nothing
Dear Rachael, Thank you so much for taking the time to share your opinion with us on Booking.com. It gives us great pleasure to learn about your positive experience at our FERGUS Bermudas and that you enjoyed every part of your stay recommending us to other travellers. We look forward to welcoming you again soon. Best regards, Susana Cuesta, Customer Experience. FERGUS BERMUDAS
Dear Rachael, Thank you so much for taking the time to share your opinion with us on Booking.com. It gives us great pleasure to learn about your positive experience at our FERGUS Bermudas and that you enjoyed every part of your stay recomme… Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in June 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in June 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewEverything We thoroughly enjoyed our stay from.start to finish Will.be returning next year so will my daughter and grandchildren. I loved being on the 4th floor it has been refurbished.
The price could be a bit lower it was quite expensive
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewYes. All right. ...
.... We have't a paella around the a week
Dear Lýdia, Thank you very much for your valuable feedback and your kind words about our FERGUS Bermudas. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our place. We really appreciate your suggestions regarding the preparation of paella in the restaurant more often, we have already noted them down and informed our Management for consideration and improvement. Thanks for choosing FERGUS Group. We would love to welcome you again on your next visit to the island. Best regards, Susana Cuesta, Customer Experience. FERGUS BERMUDAS
Dear Lýdia, Thank you very much for your valuable feedback and your kind words about our FERGUS Bermudas. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our place. We really appreciate your su… Show more
Reviewed: 22 July 2025 · Stayed in April 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewLocation
Evening Entertainment
Dear Carolyn, Thank you very much for choosing our place for your holidays and the valuable review given to the FERGUS Bermudas. It is always a pleasure to hear that our guests had an enjoyable experience staying with us and recommending us. We will certainly transmit your constructive comments about the evening entertainment acts and activities organised by our team to our Management to improve our service and make our guests feel at home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. FERGUS BERMUDAS
Dear Carolyn, Thank you very much for choosing our place for your holidays and the valuable review given to the FERGUS Bermudas. It is always a pleasure to hear that our guests had an enjoyable experience staying with us and recommending u… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewLocation and facilities
Occasional noise off holiday makers on balconies at night
Dear Alan, Thank you for choosing us and taking the time to leave your valuable review of our FERGUS Bermudas. We are pleased that you have enjoyed many aspects of the hotel however, we are disappointed that your stay wasn’t entirely satisfactory. We value all the comments which you have raised regarding the occasional noise caused by holiday makers on balconies at night and be assured we will work on rectifying the highlighted issues. We do hope that you will give us another try in the future to show you the improvements made. Kind regards, Susana Cuesta, Customer Experience. FERGUS BERMUDAS
Dear Alan, Thank you for choosing us and taking the time to leave your valuable review of our FERGUS Bermudas. We are pleased that you have enjoyed many aspects of the hotel however, we are disappointed that your stay wasn’t entirely satis… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in May 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewEverything was great, clean, food tasty, location easy accessible next to main street and public transportation, entertainment in the evening
Nothing everything was great, I'm sad that I didn't book more days to stay
Dear Katerina B, Thank you for choosing to stay with us at the FERGUS Bermudas. We truly appreciate the time you have taken to answer our survey with such a nice review. We are most pleased to learn that you enjoyed the facilities of our hotel as well as the warm service by our team that have made your stay in Mallorca a relaxing and enjoyable one. Your recognition, in particular to our team, will be shared with them and is a motivation for us to keep elevating our level of service for our guests. We really hope we can welcome you again on your next visit to the island. Kind regards, Susana Cuesta, Customer Experience. FERGUS BERMUDAS
Dear Katerina B, Thank you for choosing to stay with us at the FERGUS Bermudas. We truly appreciate the time you have taken to answer our survey with such a nice review. We are most pleased to learn that you enjoyed the facilities of our… Show more