8.2

Reviews of Hotel Gran Vía by gaiarooms

Calle la Rosa, 4, 37001 Salamanca, Spain

  • Daria

    Reviewed: 11 September 2025 · Stayed in July 2025

    Verified review

    Great place in the city center, just a short walk from the main square, restaurants, and nightlife. The bed was very comfortable, and the room with a balcony felt cozy and pleasant.

    The only downside was that the bathroom was a bit small, which made it difficult for two people to use at the same time.

  • Selena

    Reviewed: 6 September 2025 · Stayed in August 2025

    Verified review

    Nice location, new and clean room, self check-in

    The view from the window

    Property response:

    Thank you very much for your feedback. We are delighted you enjoyed the location, the cleanliness, and the convenience of self check-in. We take note of your comment regarding the view and hope to welcome you again soon. Kind regards.

    Hotel Gran Vía by gaiarooms
    10 September 2025
  • 7.0 Good
    Callum

    Reviewed: 4 September 2025 · Stayed in September 2025

    Verified review
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  • Jaiden

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Check in process was super easy. We were able to get keys through the phone which made it very convenient. The room was very pleasant and the bed was really comfortable.

    The only issue was finding parking, however that is typical for any city. There was a parking garage close to the hotel, which was convenient enough!

    Property response:

    Thank you for your comment. We are glad to know that the check-in process and digital keys were convenient, and that you enjoyed the comfort of the room and the bed. We understand the challenges of parking in the city, but we are pleased that the nearby garage was a helpful option. We look forward to welcoming you again. Best regards.

    Thank you for your comment. We are glad to know that the check-in process and digital keys were convenient, and that you enjoyed the comfort of the room and the bed. We understand the challenges of parking in the city, but we are pleased th… Show more

    Hotel Gran Vía by gaiarooms
    5 September 2025
  • Elizabeth

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    The girl at reception was very kind and helpful. The staff arrive in the morning, so we were able to leave our bags there while the room as prepared. The location is excellent, very convenient to everything-parks, the city center, and short walk to the train station. Some good coffee places nearby as well. I thought it was very good value for the money-clean, comfortable, good shower, quiet, AC worked well, elevator so no need to carry bags up stairs.

    Nothing

    Property response:

    Thank you very much for your excellent review and for highlighting the friendliness of our staff, the convenience of leaving your luggage, as well as the cleanliness, comfort, and location. We are glad to know that you found great value for money and that everything was to your satisfaction. It will be our pleasure to welcome you back on your next visit. Best regards.

    Thank you very much for your excellent review and for highlighting the friendliness of our staff, the convenience of leaving your luggage, as well as the cleanliness, comfort, and location. We are glad to know that you found great value for… Show more

    Hotel Gran Vía by gaiarooms
    4 September 2025
  • Kaye

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
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  • Kelly

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Great location, easy check in and out, bright rooms, clean.

    Could hear other guests talking at 3am.

    Property response:

    Thank you for your comment. We are glad to know you enjoyed the great location, the easy check-in and check-out process, and the bright and clean rooms. We are sorry for the inconvenience caused by noise from other guests during the night; we will look into ways to improve this. We hope to welcome you again for a more comfortable stay. Best regards.

    Thank you for your comment. We are glad to know you enjoyed the great location, the easy check-in and check-out process, and the bright and clean rooms. We are sorry for the inconvenience caused by noise from other guests during the night; … Show more

    Hotel Gran Vía by gaiarooms
    1 September 2025
  • Marta

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    I got all I needed. The location is good the electronic key worked with no issues staff spoke English, checkout at 12 was fantastic so I could walk around the city from 8:30 and pick my luggage later. The place is good

    The single room was really really small so I kind of regretted not taking a double room.

    Property response:

    Thank you for your comment. We are glad to hear that you appreciated the location, the electronic key system, the staff’s assistance in English, and the flexible check-out, which allowed you to enjoy the city a bit longer. We take note of your observation regarding the size of the single room and hope to welcome you in a double room on your next visit for a more comfortable stay. Kind regards.

    Thank you for your comment. We are glad to hear that you appreciated the location, the electronic key system, the staff’s assistance in English, and the flexible check-out, which allowed you to enjoy the city a bit longer. We take note of y… Show more

    Hotel Gran Vía by gaiarooms
    28 August 2025
  • Jonathan

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Great location

    It’s very expensive and smaller room

    Property response:

    Thank you for sharing your feedback. We are glad to know that you enjoyed our great location. We regret that the room size and price did not fully meet your expectations, and we truly value your comments as they help us improve. We hope to have the chance to welcome you again and provide a more satisfying experience. Best Regards.

    Thank you for sharing your feedback. We are glad to know that you enjoyed our great location. We regret that the room size and price did not fully meet your expectations, and we truly value your comments as they help us improve. We hope to … Show more

    Hotel Gran Vía by gaiarooms
    26 August 2025
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  • 7.0 Good
    Francesca

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    It's a good, more affordable option in a great location. The room was comfortable, clean and the air conditioning worked well for August (and was pretty quiet).

    I had selected a double bed, rather than two twin beds and they had not put the beds together/I received a room with twin beds. And the bathroom was fine but not designed brilliantly for ease of use.

    Property response:

    Thank you very much for your comment. We are glad to know that the location, cleanliness, comfort of the room and the good performance of the air conditioning made your stay enjoyable. Regarding the double bed, we are sorry for the inconvenience; this request is subject to availability upon arrival. On Booking you can select your preference, but it cannot be guaranteed until check-in. We also appreciate your observation about the bathroom design, as it helps us identify possible improvements. We hope to welcome you again on another occasion. Best regards.

    Thank you very much for your comment. We are glad to know that the location, cleanliness, comfort of the room and the good performance of the air conditioning made your stay enjoyable. Regarding the double bed, we are sorry for the inconven… Show more

    Hotel Gran Vía by gaiarooms
    21 August 2025
  • Maryam

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Just the location

    The beds and windows

    Property response:

    Thank you very much for your comment. We are pleased to know that the location was convenient for you. We are sorry to hear that the beds and windows did not meet your expectations; we truly appreciate your feedback as it helps us improve. We hope to have the opportunity to welcome you again and provide a more comfortable stay. Best regards.

    Thank you very much for your comment. We are pleased to know that the location was convenient for you. We are sorry to hear that the beds and windows did not meet your expectations; we truly appreciate your feedback as it helps us improve. … Show more

    Hotel Gran Vía by gaiarooms
    20 August 2025
  • Ana

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    the pillows were very stiff and there were no other options. the fire alarms light blinking all night was very disruptive

    Property response:

    Thank you for your review. We are sorry for the inconvenience caused by the uncomfortable pillows and the flashing fire alarm light during the night. We will review both aspects with our team to consider improvements that ensure a more comfortable rest. We appreciate your feedback, which helps us to keep improving. Kind regards.

    Thank you for your review. We are sorry for the inconvenience caused by the uncomfortable pillows and the flashing fire alarm light during the night. We will review both aspects with our team to consider improvements that ensure a more comf… Show more

    Hotel Gran Vía by gaiarooms
    19 August 2025
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  • Anonim

    Reviewed: 11 August 2025 · Stayed in June 2025

    Verified review
  • Paulo

    Reviewed: 4 August 2025 · Stayed in June 2025

    Verified review
  • Victor

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
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  • Victor

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
  • Sofía

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
  • Nicholas

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review

    Great location.

    The room had an interior patio view which looked out on to air-conditioning units and there were cigarette ends on the floor.

    Property response:

    Thank you very much for your feedback. We’re glad to hear that you appreciated the location. Please note that views depend on availability, but for your next stay we will be happy to consider your preference for a room with an exterior view. We also appreciate your comments regarding the cleanliness of the terrace and patios, and we will work to improve this aspect. Best regards.

    Thank you very much for your feedback. We’re glad to hear that you appreciated the location. Please note that views depend on availability, but for your next stay we will be happy to consider your preference for a room with an exterior view… Show more

    Hotel Gran Vía by gaiarooms
    6 August 2025
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  • Klaus

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
  • Katherine

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Good location, super friendly staff, convenient parking garages. Price was great for what you got.

    There’s nothing I didn’t like.

    Property response:

    Thank you for your feedback. We’re delighted that you enjoyed the location, friendly staff, convenient parking, and great value. It’s wonderful to hear there was nothing you disliked. We look forward to welcoming you again soon. Best regards.

    Thank you for your feedback. We’re delighted that you enjoyed the location, friendly staff, convenient parking, and great value. It’s wonderful to hear there was nothing you disliked. We look forward to welcoming you again soon. Best regard… Show more

    Hotel Gran Vía by gaiarooms
    30 July 2025
  • Patrick

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Unreal value Unreal place view staff overall brilliant.

    Property response:

    Thank you for your feedback. We’re delighted to hear that you found great value, enjoyed the place, the views, and appreciated our staff. We look forward to welcoming you again soon. Best regards!

    Hotel Gran Vía by gaiarooms
    30 July 2025
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  • Weiguo

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    Perfect location, close to the train station(La Alamedilla), city center, and Carrefour supermarket, convenient for both travel and shopping. The virtual key makes it very convenient to open the hotel and room doors. The hotel front desk staff helped us receive the delivery and were very friendly.

    Nothing

  • Anna

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    Location, check in, view from the window, privacy.

    Property response:

    Thank you for your feedback. We’re glad you appreciated the location, check-in process, window view, and privacy. We look forward to welcoming you again. Best Regards.

    Hotel Gran Vía by gaiarooms
    28 July 2025
  • 7.0 Good
    Saul

    Reviewed: 18 July 2025 · Stayed in June 2025

    Verified review
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  • María

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review
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