Reviews of Hotel Gran Vía by gaiarooms
Calle la Rosa, 4, 37001 Salamanca, Spain

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Reviewed: 11 September 2025 · Stayed in July 2025
Verified reviewGreat place in the city center, just a short walk from the main square, restaurants, and nightlife. The bed was very comfortable, and the room with a balcony felt cozy and pleasant.
The only downside was that the bathroom was a bit small, which made it difficult for two people to use at the same time.
Reviewed: 6 September 2025 · Stayed in August 2025
Verified reviewNice location, new and clean room, self check-in
The view from the window
Thank you very much for your feedback. We are delighted you enjoyed the location, the cleanliness, and the convenience of self check-in. We take note of your comment regarding the view and hope to welcome you again soon. Kind regards.
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewCheck in process was super easy. We were able to get keys through the phone which made it very convenient. The room was very pleasant and the bed was really comfortable.
The only issue was finding parking, however that is typical for any city. There was a parking garage close to the hotel, which was convenient enough!
Thank you for your comment. We are glad to know that the check-in process and digital keys were convenient, and that you enjoyed the comfort of the room and the bed. We understand the challenges of parking in the city, but we are pleased that the nearby garage was a helpful option. We look forward to welcoming you again. Best regards.
Thank you for your comment. We are glad to know that the check-in process and digital keys were convenient, and that you enjoyed the comfort of the room and the bed. We understand the challenges of parking in the city, but we are pleased th… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe girl at reception was very kind and helpful. The staff arrive in the morning, so we were able to leave our bags there while the room as prepared. The location is excellent, very convenient to everything-parks, the city center, and short walk to the train station. Some good coffee places nearby as well. I thought it was very good value for the money-clean, comfortable, good shower, quiet, AC worked well, elevator so no need to carry bags up stairs.
Nothing
Thank you very much for your excellent review and for highlighting the friendliness of our staff, the convenience of leaving your luggage, as well as the cleanliness, comfort, and location. We are glad to know that you found great value for money and that everything was to your satisfaction. It will be our pleasure to welcome you back on your next visit. Best regards.
Thank you very much for your excellent review and for highlighting the friendliness of our staff, the convenience of leaving your luggage, as well as the cleanliness, comfort, and location. We are glad to know that you found great value for… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location, easy check in and out, bright rooms, clean.
Could hear other guests talking at 3am.
Thank you for your comment. We are glad to know you enjoyed the great location, the easy check-in and check-out process, and the bright and clean rooms. We are sorry for the inconvenience caused by noise from other guests during the night; we will look into ways to improve this. We hope to welcome you again for a more comfortable stay. Best regards.
Thank you for your comment. We are glad to know you enjoyed the great location, the easy check-in and check-out process, and the bright and clean rooms. We are sorry for the inconvenience caused by noise from other guests during the night; … Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewI got all I needed. The location is good the electronic key worked with no issues staff spoke English, checkout at 12 was fantastic so I could walk around the city from 8:30 and pick my luggage later. The place is good
The single room was really really small so I kind of regretted not taking a double room.
Thank you for your comment. We are glad to hear that you appreciated the location, the electronic key system, the staff’s assistance in English, and the flexible check-out, which allowed you to enjoy the city a bit longer. We take note of your observation regarding the size of the single room and hope to welcome you in a double room on your next visit for a more comfortable stay. Kind regards.
Thank you for your comment. We are glad to hear that you appreciated the location, the electronic key system, the staff’s assistance in English, and the flexible check-out, which allowed you to enjoy the city a bit longer. We take note of y… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGreat location
It’s very expensive and smaller room
Thank you for sharing your feedback. We are glad to know that you enjoyed our great location. We regret that the room size and price did not fully meet your expectations, and we truly value your comments as they help us improve. We hope to have the chance to welcome you again and provide a more satisfying experience. Best Regards.
Thank you for sharing your feedback. We are glad to know that you enjoyed our great location. We regret that the room size and price did not fully meet your expectations, and we truly value your comments as they help us improve. We hope to … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewIt's a good, more affordable option in a great location. The room was comfortable, clean and the air conditioning worked well for August (and was pretty quiet).
I had selected a double bed, rather than two twin beds and they had not put the beds together/I received a room with twin beds. And the bathroom was fine but not designed brilliantly for ease of use.
Thank you very much for your comment. We are glad to know that the location, cleanliness, comfort of the room and the good performance of the air conditioning made your stay enjoyable. Regarding the double bed, we are sorry for the inconvenience; this request is subject to availability upon arrival. On Booking you can select your preference, but it cannot be guaranteed until check-in. We also appreciate your observation about the bathroom design, as it helps us identify possible improvements. We hope to welcome you again on another occasion. Best regards.
Thank you very much for your comment. We are glad to know that the location, cleanliness, comfort of the room and the good performance of the air conditioning made your stay enjoyable. Regarding the double bed, we are sorry for the inconven… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewJust the location
The beds and windows
Thank you very much for your comment. We are pleased to know that the location was convenient for you. We are sorry to hear that the beds and windows did not meet your expectations; we truly appreciate your feedback as it helps us improve. We hope to have the opportunity to welcome you again and provide a more comfortable stay. Best regards.
Thank you very much for your comment. We are pleased to know that the location was convenient for you. We are sorry to hear that the beds and windows did not meet your expectations; we truly appreciate your feedback as it helps us improve. … Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewthe pillows were very stiff and there were no other options. the fire alarms light blinking all night was very disruptive
Thank you for your review. We are sorry for the inconvenience caused by the uncomfortable pillows and the flashing fire alarm light during the night. We will review both aspects with our team to consider improvements that ensure a more comfortable rest. We appreciate your feedback, which helps us to keep improving. Kind regards.
Thank you for your review. We are sorry for the inconvenience caused by the uncomfortable pillows and the flashing fire alarm light during the night. We will review both aspects with our team to consider improvements that ensure a more comf… Show more
Reviewed: 11 August 2025 · Stayed in June 2025
Verified reviewReviewed: 4 August 2025 · Stayed in June 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewGreat location.
The room had an interior patio view which looked out on to air-conditioning units and there were cigarette ends on the floor.
Thank you very much for your feedback. We’re glad to hear that you appreciated the location. Please note that views depend on availability, but for your next stay we will be happy to consider your preference for a room with an exterior view. We also appreciate your comments regarding the cleanliness of the terrace and patios, and we will work to improve this aspect. Best regards.
Thank you very much for your feedback. We’re glad to hear that you appreciated the location. Please note that views depend on availability, but for your next stay we will be happy to consider your preference for a room with an exterior view… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewGood location, super friendly staff, convenient parking garages. Price was great for what you got.
There’s nothing I didn’t like.
Thank you for your feedback. We’re delighted that you enjoyed the location, friendly staff, convenient parking, and great value. It’s wonderful to hear there was nothing you disliked. We look forward to welcoming you again soon. Best regards.
Thank you for your feedback. We’re delighted that you enjoyed the location, friendly staff, convenient parking, and great value. It’s wonderful to hear there was nothing you disliked. We look forward to welcoming you again soon. Best regard… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewUnreal value Unreal place view staff overall brilliant.
Thank you for your feedback. We’re delighted to hear that you found great value, enjoyed the place, the views, and appreciated our staff. We look forward to welcoming you again soon. Best regards!
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewPerfect location, close to the train station(La Alamedilla), city center, and Carrefour supermarket, convenient for both travel and shopping. The virtual key makes it very convenient to open the hotel and room doors. The hotel front desk staff helped us receive the delivery and were very friendly.
Nothing
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewLocation, check in, view from the window, privacy.
Thank you for your feedback. We’re glad you appreciated the location, check-in process, window view, and privacy. We look forward to welcoming you again. Best Regards.
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified review