The fridge didn't work and it was 34°!! The breakfast was awful. We were not told the hotel was not providing breakfast due to being decorated and the cafe who did provide breakfast provided a very substandard offering of burnt tostada, mouldy cheese and tomato that was fermenting.

The location was perfect. The hotel was clean but the room location was terrible with two very small windows that looked on to a wall

Stayed in August 2025

With all due respect, this is not a 4* hotel. It may aspire to be one, but it most certainly isn't. Abundance of plastic flowers? - it's a no! Big plastic flower arrangement in the centre of the room table - also a no! They all need to go! Huge fly checking out the breakfast ready-made sandwiches and croissants in a plastic counter display cabinet that should have had doors too - also a no!

The dome roofs and the location

Stayed in June 2025

-

space and location with parking - although parking was difficult with a big car

Stayed in May 2025

Excellent location, friendly staff.

Stayed in March 2025

Little sole-less. But town is all around so no issue.

Lovely old building. In a perfect spot for short exploration of town. Parking we didn’t use. Cathedral car park was €15 overnight and 2 min walk.

Stayed in January 2025

NO tea and coffee in the room, bar was closed and the restaurant was closed

Great location...but that's about it!

Stayed in February 2025

they stopped serving food at 17.30

The staff were very helpful, they also parked the car for us and brought it back at the end of the stay. food was good did not eat breakfast at the hotel. my husband uses a wheelchair they were very helpful with doors etc.

Stayed in October 2024

Hotel was clean.

On the first morning the staff member serving did not have much English and I called the manager to explain I have a severe nut allergy. He explained to the staff member and I placed my order for breakfast. One hour later we were still waiting for our breakfast and when I asked what the delay was I was told the they forgot to place the order.

Stayed in October 2024

Restaurant & bar closed at 5pm daily. We sat in the restaurant area for breakfast as we were told by the receptionist that breakfast was in the restaurant. Other people were eating in there. A waitress then asked us to move to the bar area where members of the public were eating/ drinking coffee. Rather confusing and embarrassing. A notice or member of staff greeting & directing at the door would be helpful. Breakfast itself was good. Hotel is difficult to access by car as it’s in a pedestrianised zone and you have to drive straight to the garage. Ramp into garage very steep.

Large, comfortable room which was very clean. Excellent location. Friendly, helpful receptionist. Good breakfast from a set menu, not buffet & served to your table.

Stayed in October 2024

Very little. Being picky the set menu for breakfast rather than a buffet slightly strange. But it was fine for one or two nights.

Perfectly placed, lovely hotel. Very comfortable and the room was ideal.

Stayed in October 2024

Not a very nice view from our room, also the pool was not very big for a regular swimming good for cooling off

Right in the heart of the old city, our room was very pleasant and a good size,breakfast was a very good choice , with a cook on demand chef for bacon eggs various etc

Stayed in August 2024

Very good location and good value for money. Friendly and helpful staff

Stayed in July 2024

All was ok, nothing special though.

The hotel is ok, nearly quite a lot of bars and restaurants.

Stayed in August 2024

Perfect location right at the center of town, friendly and incredibly helpful staff!

Stayed in May 2024

Automatic glass entrance doors closed unexpectedly on one of us

Comfortable. Excellent location.

Stayed in June 2024

N/ A

N/ A

Stayed in May 2024

There was nothing to dislike.

Hotel staff were kind and considerate, and graciously accommodated my request to play the grand piano in the restaurant. Lots of interesting history there, too.

Stayed in February 2024

Central location. Friendly welcome. Room decoration.

Stayed in December 2023

Booking.com information regarding car parking was misleading. There was no temporary car parking for unloading our luggage.. There was also only very limited car parking and not immediately near to the hotel. Upon arrival, the male receptionist spoke very little English (not a criticism) and was unable to direct us to the dedicated hotel parking, too complicated he said use the cathedral public car park he said; relatively close but not so easy to find if one is a stranger! D The additional overnight car park charge was approximately 13euros. Surely it would have been more helpful to had an English speaking receptionist on duty when new arrivals are expected; there were staff in the hotel who spoke fluent English.

Central location.

Stayed in October 2023

Premisses are a little old

Best location in Albacete

Stayed in September 2023

Feels more like a three star. No pillow choice and single use toiletries not sustainable.

Central hotel, clearly historic building but pretty ordinary inside. Nice room with a view, good bar downstairs.

Stayed in September 2023

Parking, breakfast and lack of help from staff

Car park a disaster to get to, a maze of one way streets, no map provided and lack of help from staff when contacting hotel. Never will go back, although hotel itself ok. Breakfast not good either.

Stayed in August 2023

The underground garage at 16 euros. Do not take a big car!

Location and Breakfast. Parking not easy in underground garage. Very narrow and tight.

Stayed in July 2023

I had the English breakfast. Bad choice for me. Several options plus al a carte for exactly what you want. Friendly helpful staff.

Stayed in July 2023