Reviews of Gran Hotel Albacete 4 stars
Marques de Molins, 1, 02001 Albacete, Spain
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewHad no breakfast. Location was great. Room was clean.
There were no facilities at the hotel. The bar was being refurbished and the building work was being carried out while we were there. The building noise, banging and heavy vibrating noises went on until 9pm at night - maybe longer as we went out then! We were not informed about the works on check in by the reception staff. The Aircon in our room was very poor. We did report this but no action was taken.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe location was perfect. The hotel was clean but the room location was terrible with two very small windows that looked on to a wall
The fridge didn't work and it was 34°!! The breakfast was awful. We were not told the hotel was not providing breakfast due to being decorated and the cafe who did provide breakfast provided a very substandard offering of burnt tostada, mouldy cheese and tomato that was fermenting.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in May 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThe dome roofs and the location
With all due respect, this is not a 4* hotel. It may aspire to be one, but it most certainly isn't. Abundance of plastic flowers? - it's a no! Big plastic flower arrangement in the centre of the room table - also a no! They all need to go! Huge fly checking out the breakfast ready-made sandwiches and croissants in a plastic counter display cabinet that should have had doors too - also a no!
Dear Cecilia, Thank you very much for taking the time to share your experience with us through your review. We will take note of the less favourable aspects that you indicate so that we can improve them in the future. We are very sorry to hear that the aspects you have mentioned were not to your liking. Best regards, Gran Hotel Albacete ****
Dear Cecilia, Thank you very much for taking the time to share your experience with us through your review. We will take note of the less favourable aspects that you indicate so that we can improve them in the future. We are very sorry to … Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewGreat staff and very clean facilities.
Air-conditioning did not work in the room and could not be repaired.
Dear Levi, Thank you very much for taking the time to share your experience with us through your review. We will take note of the less favourable aspects that you indicate regarding the air conditioning, so that we can improve them in the future. We look forward to having you back in our hotel very soon. Best regards, Gran Hotel Albacete ****
Dear Levi, Thank you very much for taking the time to share your experience with us through your review. We will take note of the less favourable aspects that you indicate regarding the air conditioning, so that we can improve them in the … Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewspace and location with parking - although parking was difficult with a big car
-
Dear Michael, Thank you very much for taking the time to share your experience with us through your review and giving us such a satisfactory rating. We will take note of the less favourable aspects of the garage so that we can improve them in the future. We look forward to having you back in our hotel very soon. Best regards, Gran Hotel Albacete ****
Dear Michael, Thank you very much for taking the time to share your experience with us through your review and giving us such a satisfactory rating. We will take note of the less favourable aspects of the garage so that we can improve them… Show more
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewOnsite car park very useful. Very friendly welcome from receptionist. Hotel was immaculate. Have booked our return!
Dear Karen, Thank you very much for taking the time to share your pleasant experience with us through your kind review and top rating. It was a pleasure to have you stay with us and thank you for rating our work so positively! We hope to have you back in our hotel very soon. Kind regards, Gran Hotel Albacete ****
Dear Karen, Thank you very much for taking the time to share your pleasant experience with us through your kind review and top rating. It was a pleasure to have you stay with us and thank you for rating our work so positively! We hope to… Show more
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewLocation. Rooms were OK.
Instructions to Parking, No restaurant or bar in the hotel in the evening. Communication not easy but reception tried.
Dear Roger, Thank you very much for taking the time to share your experience with us through your comment. We will take note of the less favourable aspects that you indicate so that in the future we can improve them, since, from Gran Hotel, we always seek to offer the best service to our customers. We hope to have you back in our hotel very soon in order to rectify the most negative aspects. Best regards, Gran Hotel Albacete ****
Dear Roger, Thank you very much for taking the time to share your experience with us through your comment. We will take note of the less favourable aspects that you indicate so that in the future we can improve them, since, from Gran Hote… Show more
Reviewed: 11 April 2025 · Stayed in March 2025
Verified reviewExcellent location, friendly staff.
Dear Päivi, Thank you very much for taking the time to share your pleasant experience with us through your kind review. It makes us feel proud that the needs of our guests are taken care of in the best possible way, and we hope to have you back in our hotel very soon. Thank you very much for staying with us and valuing our work! Best regards, Gran Hotel Albacete ****
Dear Päivi, Thank you very much for taking the time to share your pleasant experience with us through your kind review. It makes us feel proud that the needs of our guests are taken care of in the best possible way, and we hope to have you… Show more
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in January 2025
Verified reviewLovely old building. In a perfect spot for short exploration of town. Parking we didn’t use. Cathedral car park was €15 overnight and 2 min walk.
Little sole-less. But town is all around so no issue.
Dear David, Thank you very much for taking the time to share your pleasant experience with us through your kind comment and your top rating. It has been a pleasure to have you stay with us and thank you, for valuing our work in such a positive way! We hope to have you back very soon. Best regards, Gran Hotel Albacete ****
Dear David, Thank you very much for taking the time to share your pleasant experience with us through your kind comment and your top rating. It has been a pleasure to have you stay with us and thank you, for valuing our work in such a po… Show more
Reviewed: 14 February 2025 · Stayed in February 2025
Verified reviewReviewed: 12 February 2025 · Stayed in February 2025
Verified reviewCentral, nice breakfast, very friendly and helpful staff.
Dear Carolyn, Thank you for taking the time to share your wonderful review with us. Thank you very much for staying at our hotel and for your positive evaluation of our work! We hope to see you again very soon. Best regards, Gran Hotel Albacete ****
Dear Carolyn, Thank you for taking the time to share your wonderful review with us. Thank you very much for staying at our hotel and for your positive evaluation of our work! We hope to see you again very soon. Best regards, Gran Hotel A… Show more
Reviewed: 7 February 2025 · Stayed in February 2025
Verified reviewGreat location...but that's about it!
NO tea and coffee in the room, bar was closed and the restaurant was closed
Dear Mark, Thank you for taking the time to share your experience with us through your review. We will take note of the less favourable aspects that you indicate so that we can improve them in the future. We regret that there was no coffee/tea maker in your room, we only have it for the Junior Suites. Nevertheless, we hope to have you back in our hotel very soon. Best regards, Gran Hotel Albacete ****
Dear Mark, Thank you for taking the time to share your experience with us through your review. We will take note of the less favourable aspects that you indicate so that we can improve them in the future. We regret that there was no coffe… Show more
Reviewed: 22 January 2025 · Stayed in January 2025
Verified reviewThe room was clean, the breakfast was lovely, and the hotel was beautifully located.
The room was very cold and the hot water wasn't quite hot enough to warm up with. I also wish there had been a self service coffee option either in the room or in the lobby.
Dear Gina, Thank you very much for taking the time to share your experience with us through your review. We will take note of the less favourable aspects that you indicate so that we can improve them in the future. We regret that we did not meet your expectations regarding the coffee/tea maker in the room and lobby, but we only have that service in our Junior Suites or in the restaurant (for a fee). We hope to have you back in our hotel very soon. Best regards, Gran Hotel Albacete ****
Dear Gina, Thank you very much for taking the time to share your experience with us through your review. We will take note of the less favourable aspects that you indicate so that we can improve them in the future. We regret that we did no… Show more