The daybed covers by pool were all ripped. Bad impression. Pool not enticing. Restaurant was not open

We thought breakfast was included. We paid the euro 14 per person and it was very good

Stayed in April 2024

limited opening of hotel bar

Excellent, large rooms - very comfortable

Stayed in June 2023

Not enough chairs at the pool. Croisants etc. were not fresh at the breakfest.

Room was clean and spacious. Staff was friendly and spoke good English.

Stayed in July 2023

Quite unusual but there is no door to the bathroom or the toilet which is located in the bedroom. So when one of us were using the toilet the other had to leave the bedroom and wait in the lounge.

Amazing hotel. Clean, modern and great facilities. The staff were super helpful and the views from everywhere are fantastic. Really really enjoyable stay for me and my wife.

Stayed in May 2023

Rooms are very large and the hotel is set in a quiet location. Great views!

Stayed in May 2023

Our checkin was problematic, the receptionist gave us an unclean room, non working cards and they would not answer the phone so we had to walk to the receptionist hall 3 times, not acceptable.

The suite was spacious and super comfortable with an amazing jacuzzi. The hotel attended to all our special requests with good care. The breakfast was solid.

Stayed in February 2023

bathroom outdated

spacious and good bed

Stayed in February 2023

Bathroom needs some renovation

Spacious room Quiet environment Nice breakfast Nice wifi

Stayed in January 2023

The spa was booked up and overrun with teenagers being loud and obnoxious. A/C did not work well in the room .

The location bathroom and affordable . Food near by was delicious,beautiful views from the window. Nice bathrooms and parking was available for free out front of the hotel.

Stayed in July 2025

Breakfast very limited, not fresh. Two nights in a row parties in the hotel garden next to the room.

The Staff was very friendly

Stayed in June 2025

The bathroom has no door

Location is very convenient

Stayed in April 2025

Nothing

Quality

Stayed in January 2025

Its a maximum 2 stars hotel! Its joke, the spa not working! We was 16.30 when open, the receptionn said to me, please cime back after 19, all swimming pool, jacuzzi, sauna cold! The minibar empty, no shower gel, no door the toilet( really) the skybar close! Awfull

Its a maximum 2 stars hotel! Its joke, the spa not working! We was 16.30 when open, the receptionn said to me, please cime back after 19, all swimming pool, jacuzzi, sauna cold! The minibar empty, no shower gel, no door the toilet( really) the skybar close! Awfull

Stayed in January 2025

The bathroom washbasin was clogging, hot was was not quick in taps. The destination charger for tesla was not working in night. Overall it was not 5 star property given the status.

Its old 5 star property, thus style of room and bathroom is old. Rooms and bathroom are spacious not a typical size across similar hotel.

Stayed in January 2025

Not enough amenities

The rooms

Stayed in December 2024

Rooms poorly equiped. Empty minibar. No glasses, even no soap-saver, just basic soap, gel, shampoo and towels. No holder under shower to place gel/shampoo. Only one plastic chair on small balcony. Unavailable restaurant or premis. Would rate much better if it wouldn't be marked as 5 star. Sadly felt more like 2 star level.

Friendly personel, very fast check-in. Lot of parking place in garage. Comfortable beds.

Stayed in November 2024

The view from the roof top bar was exceptional.

Stayed in August 2024

I enjoyed it all

The location was 10 minutes from the city centre, 10 euro’s in a taxi. The hotel is set in extensive grounds with a large swimming pool and rooftop terrace. The breakfast selection was plentiful with huge variety. We used the Italian restaurant on a number of evenings and the menu selection was excellent and the food delicious. I cannot thank the staff for their attention to detail and accommodating our requirements at short notice. They opened the rooftop terrace for our guests at short notice and they also assisted me with the organisation of tables for 35 guests in the Italian restaurant…..

Stayed in July 2024

No staff, bar, cafeteria and restaurant all shut and unable to get a coffee or alcoholic drink in the late afternoon.

The junior suite was well appointed and large

Stayed in June 2024

One of day we stay. There are so many tours groups for the breakfast. You just can enjoy the breakfast.

Stayed in May 2024

Everything. The pool area was last cleaned in 2011. Restaurant closed. Spa closed. Bar closed. Bathroom of the room not cleaned with black hairs over the floor. 5 stars ? Don't fool yourself. 2 stars max ! Avoid this one.

Receptionist Alejandro was most helpful.

Stayed in May 2024

All facilities were closed. Pools, gym, spa was extra, no place to get a drink or a coffee. No vending machines either. It had all the facilities listed on the booking page but it was nowhere near the quality stated. The hotel was also empty with maybe 10 people spotted in 3 days. Parking was empty yet they charged us €15 a day. Should have been included when everything we paid for was essentially closed. Depending on the staff, some were very rude and annoyed you spoke with them. Some were very polite and helpful.

Location and size of the hotel was perfect. The rooms were clean, comfortable, and offered everything we needed

Stayed in April 2024

Room temperature and facilities.

Room temperature was extreme high , no air-conditioning. Manager asked me to open window and sleep, what a joke. it was horrible experience.

Stayed in April 2024

Don’b be fooled by the 5 stars in this hotel. At best I give this a 3 star. Why? There were no open restaurants or bars at the hotel during our stay, so not possible to get food or drinks. Minibar? Yes, but it was empty. Roomservice? No. We had to walk out to the nearest Mercadona to get food. At 20:00 the only restaurant that opened was 100m outside of the hotel and since the hotel is outside the city there was no other options nearby. Also it is pretty standard to have a coffee machine in the hotel room, but no. No coffee or tea.

Stayed in February 2024