Reviews of Hotel Granada Palace 5 stars

The location bathroom and affordable . Food near by was delicious,beautiful views from the window. Nice bathrooms and parking was available for free out front of the hotel.

The spa was booked up and overrun with teenagers being loud and obnoxious. A/C did not work well in the room .

The Staff was very friendly

Breakfast very limited, not fresh. Two nights in a row parties in the hotel garden next to the room.

Location is very convenient

The bathroom has no door

Quality

Nothing

Its a maximum 2 stars hotel! Its joke, the spa not working! We was 16.30 when open, the receptionn said to me, please cime back after 19, all swimming pool, jacuzzi, sauna cold! The minibar empty, no shower gel, no door the toilet( really) the skybar close! Awfull

Its a maximum 2 stars hotel! Its joke, the spa not working! We was 16.30 when open, the receptionn said to me, please cime back after 19, all swimming pool, jacuzzi, sauna cold! The minibar empty, no shower gel, no door the toilet( really) the skybar close! Awfull

Its old 5 star property, thus style of room and bathroom is old. Rooms and bathroom are spacious not a typical size across similar hotel.

The bathroom washbasin was clogging, hot was was not quick in taps. The destination charger for tesla was not working in night. Overall it was not 5 star property given the status.

The rooms

Not enough amenities

Friendly personel, very fast check-in. Lot of parking place in garage. Comfortable beds.

Rooms poorly equiped. Empty minibar. No glasses, even no soap-saver, just basic soap, gel, shampoo and towels. No holder under shower to place gel/shampoo. Only one plastic chair on small balcony. Unavailable restaurant or premis. Would rate much better if it wouldn't be marked as 5 star. Sadly felt more like 2 star level.

The view from the roof top bar was exceptional.

The location was 10 minutes from the city centre, 10 euro’s in a taxi. The hotel is set in extensive grounds with a large swimming pool and rooftop terrace. The breakfast selection was plentiful with huge variety. We used the Italian restaurant on a number of evenings and the menu selection was excellent and the food delicious. I cannot thank the staff for their attention to detail and accommodating our requirements at short notice. They opened the rooftop terrace for our guests at short notice and they also assisted me with the organisation of tables for 35 guests in the Italian restaurant…..

I enjoyed it all

The junior suite was well appointed and large

No staff, bar, cafeteria and restaurant all shut and unable to get a coffee or alcoholic drink in the late afternoon.

One of day we stay. There are so many tours groups for the breakfast. You just can enjoy the breakfast.

Receptionist Alejandro was most helpful.

Everything. The pool area was last cleaned in 2011. Restaurant closed. Spa closed. Bar closed. Bathroom of the room not cleaned with black hairs over the floor. 5 stars ? Don't fool yourself. 2 stars max ! Avoid this one.

Location and size of the hotel was perfect. The rooms were clean, comfortable, and offered everything we needed

All facilities were closed. Pools, gym, spa was extra, no place to get a drink or a coffee. No vending machines either. It had all the facilities listed on the booking page but it was nowhere near the quality stated. The hotel was also empty with maybe 10 people spotted in 3 days. Parking was empty yet they charged us €15 a day. Should have been included when everything we paid for was essentially closed. Depending on the staff, some were very rude and annoyed you spoke with them. Some were very polite and helpful.

Room temperature was extreme high , no air-conditioning. Manager asked me to open window and sleep, what a joke. it was horrible experience.

Room temperature and facilities.