Reviews of H10 Playa Esmeralda - Adults Only 4 stars
Punta del Roquito, 2, 35627 Costa Calma, Spain
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewQuiet resort, slightly off season but not having children and their adults helps! Plenty of free parking and multiple access gates so you can get reasonably close to your room. Feet wash station for when you come back from the beach. Direct access to sandy beach also really nice.
Breakfast, while a good spread, could have used more vegetarian options. Lots of meat but some meat alternatives would have been nice. The food generally wasn't great quality, but the fresh things like omlettes, crepes and fruit were nice. Cava for breakfast if you want as well.
Dear Matthew, Thank you so much for taking the time to share your feedback. We truly appreciate your kind words and are thrilled to hear that you had a relaxing holiday with us and particularly enjoyed the beautiful beach nearby. We look forward to the opportunity of welcoming you back in the future. Best regards from Fuerteventura.
Dear Matthew, Thank you so much for taking the time to share your feedback. We truly appreciate your kind words and are thrilled to hear that you had a relaxing holiday with us and particularly enjoyed the beautiful beach nearby. We look… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewEverything
There were little bugs near coffee machine
Thank you Jelen, so much for your fantastic review! We're delighted to receive a perfect score of 10. It's the best endorsement for our entire team. We have taken in your feedback to provide a solution to the aspect highlighted. We hope to have the pleasure of welcoming you back soon.
Thank you Jelen, so much for your fantastic review! We're delighted to receive a perfect score of 10. It's the best endorsement for our entire team. We have taken in your feedback to provide a solution to the aspect highlighted. We … Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThe receptionist Francisco was so kind and fabulous! He gave me a very warm welcome! He gave me a great room just as i requested! The lobby was quite warm, and i loved the atmosphere and libraries around that helped me discover spannish culture. The bed was really good.
The dinner😭 was a completely mess, not tasty at all.. and even for simple water the waiter said i have to pay... Morning was better, but what about the vegetarians? Where are the salads😭 The toilet in the reception floor were out of service exepted 1. From the balcony, when sitting, i didn’t have a sea view because of the barrier in front that was blocking it
Dear Samuel, Thank you so much for your wonderful feedback and the high scores you have given us! We are truly pleased to hear that you had a great experience with us. Your comments about the fabulous receptionist who gave you a warm welcome and a great room as requested are fantastic to read. It's wonderful that you enjoyed the atmosphere of our lobby and that it helped you discover Spanish culture. We are also so happy that the bed was really good, and that you rated our cleanliness, location, comfort, and value for money with a perfect 10. We sincerely regret that the dinner did not meet your expectations. We always strive to offer delicious and varied meals, including options for vegetarians, and we will certainly take your comments on board to improve. We also apologize for any misunderstanding regarding the water. Thank you again for your review. We hope to welcome you back again soon for an even better experience! Warm regards, The H10 Playa Esmeralda Team
Dear Samuel, Thank you so much for your wonderful feedback and the high scores you have given us! We are truly pleased to hear that you had a great experience with us. Your comments about the fabulous receptionist who gave you a warm welc… Show more
Reviewed: 4 August 2025 · Stayed in June 2025
Verified reviewVery nice and quiet hotel, great staff and amazing views from the room
Nothing
Dear Alba, Thank you so much for your fantastic review and the perfect scores! We are delighted to hear that you had a great stay and that you found our hotel to be very nice and quiet, with great staff and amazing views from your room. It's wonderful to know that you had such a beautiful experience with us. We truly hope to welcome you back again soon! Sunny greetings H10 Playe Esmeralda
Dear Alba, Thank you so much for your fantastic review and the perfect scores! We are delighted to hear that you had a great stay and that you found our hotel to be very nice and quiet, with great staff and amazing views from your room. I… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewFabulous food , lovely staff, short stroll to the beach, excellent value
Dear Johnjoe, Thank you immensely for the perfect 10 out of 10 score and for your kind words. We are delighted to hear that your holiday was perfect and that you enjoyed our hotel, services, proximity to the beach, and more. We sincerely hope to welcome you back very soon. Warm regards from Fuerteventura.
Dear Johnjoe, Thank you immensely for the perfect 10 out of 10 score and for your kind words. We are delighted to hear that your holiday was perfect and that you enjoyed our hotel, services, proximity to the beach, and more. We sincerely… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewVery kind staff. Exceptionally clean. Excellent food choices, both at breakfast and dinner. The distance and accessibility to the beach. The interior pool. Awesome repeated experiences at Yuma spa-staff- atmosphere, reservations process. Large room, nice half sea view (room no 2345). Many kudos for the lobby, with a small nice library, confortable couches, bar serving and the evening live shows. Also, awesome idea to use the bracelets as keys to the room but also to pay for different things. The hotel has a slightly peripherical position in Costa Calma but this means quietness, it is less crowded. There are some shops, restaurants and a pharmacy in the neighborhood.
At least for our backs, the bed matress was awful, too soft. The water in the outside pool too cold and I don't understand why this thing is not fixed, since there are many complaints already. Also, very small reception, you have to wait for any question.
Dear Naty, Thank you very much for your comprehensive and excellent review, complete with so many high scores. We are delighted to learn that you found our staff exceptionally kind and particularly commended the outstanding cleanliness of our hotel. It is most gratifying to hear that you appreciated the excellent food selection at breakfast and dinner, the convenient access to the beach, our pool facilities, and your positive experiences at Yuma Spa. We also truly value your favourable comments on the spaciousness of your room with its sea view, the comfortable ambiance of our lobby with its evening entertainment, and the practical wristband key system. Your observation regarding our peripheral yet tranquil location is also much appreciated. We have noted your remarks concerning the bed comfort and thank you for this feedback, which we shall duly consider for our mattress quality. Regarding the outdoor pool water temperature, we understand your point; while temperatures are subject to various external factors, we continually endeavour to optimise comfort for our guests. We also take your observations about waiting times at reception seriously and are working to ensure smoother processes. We sincerely hope to have the pleasure of welcoming you back in the near future for an even more pleasant stay. Warm regards, The H10 Playa Esmeralda Team
Dear Naty, Thank you very much for your comprehensive and excellent review, complete with so many high scores. We are delighted to learn that you found our staff exceptionally kind and particularly commended the outstanding cleanliness of… Show more
Reviewed: 24 June 2025 · Stayed in May 2025
Verified reviewReviewed: 4 June 2025 · Stayed in June 2025
Verified reviewThe room The pool The bar
The food choice was just acceptable as we only stayed one night I don't think I would have enjoyed the food choices and quality there for a week, although it was fresh
Dear Katrina, Thank you so much for taking the time to share this review with us all. We sincerely appreciate your kind words and special mentions of the room, the pool, and the bar. Regarding your negative point, we understand that it's difficult to satisfy the tastes of all our guests, as we have many nationalities, hence our wide variety. I hope you'll give us a chance in the future to change this last opinion. Best regards from Fuerteventura.
Dear Katrina, Thank you so much for taking the time to share this review with us all. We sincerely appreciate your kind words and special mentions of the room, the pool, and the bar. Regarding your negative point, we understand that it'… Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewGreat room, great location. Staff were mostly lovely and friendly. The food was decent at breakfast and dinner. Good gluten free options. Nice big pool. Gym was OK.
I was offered a meal at the pizza/pasta restaurant one night as a bonus treat for being there 7 nights but nothing except risotto was gluten free and I could have paella in the buffet restaurant if I wanted rice. I was charged €20 for a late checkout even though it was only two hours after normal check out time. This seems excessive. I would have expected that for four hours late but not two. No free water with dinner if half board.
Dear Claire, Thank you very much for your time and for sharing your experience with us. We sincerely appreciate your kind words and your specific mentions of our rooms, location, staff, and gastronomy. Regarding several negative points you raised, allow me to clarify that half board, as clearly indicated on our booking platforms, includes breakfast and dinner, with beverages always incurring an additional charge. Similarly, our official check-out time is 12:00 PM, and extending it costs an additional €10 per hour, subject to availability. I regret these minor inconveniences, but we sincerely hope to have the pleasure of welcoming you back on another occasion. Warm regards from H10 Playa Esmeralda.
Dear Claire, Thank you very much for your time and for sharing your experience with us. We sincerely appreciate your kind words and your specific mentions of our rooms, location, staff, and gastronomy. Regarding several negative points y… Show more
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewquiet room and place, view from balcony to the ocean and the sand mountain, relaxing ambiance, good food, music and drinks, everything on time. This is 18+ hotel, mostly mature couples are staying there (the same as us), this stay was like a retreat - the place seems to be a bit remote but I knew where I go. Available shuttle from the airport and some public transport to the nearest town, the views are amazing, like an inhabited planet, bare soils and sands, stones, ocean with blue water, yellow sands and wind. Few people. I was so tired from work and life, this stay helped me to recover and recharge. My first time with Canarian - overall it is a good all-inclusive, but cold ocean. This time of the year for this money - nothing was warmer.
cold water in the ocean. and so windy I was freezing. I went into ocean two times for 1 minute and back - just to tick the box - I "swam" in the Atlantic :) The outdoor pool was also cold for me, I did not swim there. But the indoor pool with +28 degrees water - was perfect. I soaked there and then sunbathed outside (it was cold before I dried :)) No complain to the hotel about that - just my perceive
Dear Jennya, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the tranquility of our hotel, its location, and the overall atmosphere. It sounds like you had a fantastic holiday with us, and we're especially happy to know you loved your first visit to the Canary Islands. We can't wait to welcome you back soon!
Dear Jennya, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the tranquility of our hotel, its location, and the overall atmosphere. It sounds like you had a fantastic holiday with us, and we're espe… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewHotel was amazing, beach was spectacular.
Had to pay for coffee with half board.
Dear Thomas, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the tranquility of our hotel, its location, and the overall atmosphere. It sounds like you had a fantastic holiday with us! We can't wait to welcome you back soon!
Dear Thomas, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the tranquility of our hotel, its location, and the overall atmosphere. It sounds like you had a fantastic holiday with us! We can't wait… Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewThe staff amazing
Food absolutely awful, cocktail list very limited , paid for privilege all inclusive and still got charged for extras, even though paid more, really disappointed
Dear Diane, Thank you very much for your time and for sharing your feedback. We sincerely appreciate your special mention of our wonderful staff, although we are confused by your negative comments. We genuinely believed everything was going well, as that was the impression you gave us each day. We would have loved to know otherwise, so we could have done our best to address any concerns and make your stay truly memorable. We sincerely hope to welcome you again in the future and have the opportunity to exceed your expectations. Warm regards from Fuerteventura.
Dear Diane, Thank you very much for your time and for sharing your feedback. We sincerely appreciate your special mention of our wonderful staff, although we are confused by your negative comments. We genuinely believed everything was go… Show more
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in March 2025
Verified reviewLoved it!
Not a minus per se, because it was to be expected, but the noisy after dinner karaoke was a sour listen. Dinner was lovely, but one night there was a pretty long queue, which tested my patience.
Thank you for your feedback, we’re so glad you loved your stay! We appreciate your constructive comments and we’re sorry if it affected your experience. We hope to welcome you again soon for another wonderful stay!
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewBeach was lovely. Food very good Room excellent
Maintenance work meant we couldn't sit by the pool as there was drilling & tile cutting all day. This spoiled our short holiday. We used the beach but had to pay for sunbeds & umbrella No offer of compensation from hotel, staff not helpful
Dear Penelope, Thank you for your feedback. We're glad to hear you enjoyed the beach, food, and your room. We're sorry the maintenance work affected your experience and appreciate you bringing this to our attention. Your comments will be shared with the team for review.
Dear Penelope, Thank you for your feedback. We're glad to hear you enjoyed the beach, food, and your room. We're sorry the maintenance work affected your experience and appreciate you bringing this to our attention. Your comments wi… Show more
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewThe size of the room was excellent, the view from the balcony was beautiful. Quality of sleep was good.
The works near the pool were noisy and we didn’t know about them at time of booking. The food choice at the buffet we found it to be very limited overall and quality was also limited.
Dear Breda, Thank you for your feedback. We’re delighted that you enjoyed the spacious room, beautiful views, and a good night’s sleep. We regret any inconvenience caused by the nearby works and the buffet selection not meeting your expectations. Your comments are valuable, and we will share them with the relevant teams. We hope to welcome you again for an improved experience.
Dear Breda, Thank you for your feedback. We’re delighted that you enjoyed the spacious room, beautiful views, and a good night’s sleep. We regret any inconvenience caused by the nearby works and the buffet selection not meeting your expecta… Show more
Reviewed: 25 March 2025 · Stayed in February 2025
Verified reviewMusic 11pm-4am a few nights 🫥
Thank you for your kind review! We’re delighted to hear that you enjoyed your stay with us. We would love to welcome you back soon for more great moments!
Reviewed: 15 March 2025 · Stayed in March 2025
Verified reviewReviewed: 13 March 2025 · Stayed in February 2025
Verified reviewCosta Calma is one of the best (if not the best) locations to explore the island. On top of it, the hotel has the best location within the island - right in front of the beach and at the edge of Costa Calma (so you do not feel squished between hotels). The rest excellent as well. Several beaches around to choose from.
Dear Marcin, Thank you for your wonderful review! We’re thrilled to hear that you consider Costa Calma one of the best locations on the island and that our hotel’s prime spot—right in front of the beach and at the edge of town—enhanced your experience. It’s fantastic to know you appreciated the variety of beaches available and the overall excellence of your stay. Your feedback is truly appreciated, and we look forward to welcoming you back for another memorable visit.
Dear Marcin, Thank you for your wonderful review! We’re thrilled to hear that you consider Costa Calma one of the best locations on the island and that our hotel’s prime spot—right in front of the beach and at the edge of town—enhanced your… Show more
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewHotel room spacious, comfortable and kept very clean. Good value for all inclusive.
Costa Calma had nothing going for it. Hotel charged to use room safe. They charged if you wanted clean pool towels. Coffee shop opened 1pm but coffee machine needed further 20 mins to warm up. Room 2324 was under restaurant and therefore very noisy at meal times inc 7.30am for breakfast. Main indoor bar too small for number of guests - never seats in bar after dinner.
Dear Terry, Thank you for your review! As we replied to your other review on another website, we are glad to hear that you found the hotel nice and enjoyed the peaceful location. Costa Calma is indeed a quieter area, mainly catering to those looking for a relaxing stay. We appreciate your feedback regarding the additional charges for the room safe and pool towels. As part of our Stay Green policy, we strive to limit towel changes to help reduce water consumption, as it is a scarce resource on the island. Additionally, to minimize waste from single-use plastic bottles, we provide free water stations throughout the hotel for guests to refill their bottles at any time. Your comment are valuable, and we’ll be sure to pass them along to the management for review. We hope that, despite these inconveniences, you had an enjoyable stay and would consider visiting again in the future!
Dear Terry, Thank you for your review! As we replied to your other review on another website, we are glad to hear that you found the hotel nice and enjoyed the peaceful location. Costa Calma is indeed a quieter area, mainly catering to tho… Show more
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewRestaurant and hotel staff in general very friendly and helpful. The property has a good amount of facilities, but everything needs renovation. Buffet food is quite good, very Northern European menu though. Drinks are nice, using A brands.
Technically everything is old and needs maintenance. From dodgy plastic takeaway cups (plastic falls into your drink), to the equipment in the small gym that is kept together with tie wraps. This is a 4 star resort on paper, buth in reality this hotel does not meet modern standards. Sockets are not working in the rooms, WiFi only in general areas, the spa is non existent (Sauna for 6 people, jacuzzi for 1 person), the gym is unacceptable. For the price you pay there are better options, I’d highly recommend choosing another hotel if you have any standards.
Dear Sebastiaan, We appreciate you taking a moment of your time to share your feedback with us. We are grateful for your special mention of our dear staff and the excellent service they provide. We also appreciate your negative remarks and will share them with the relevant departments to implement the necessary improvements and continue delivering top-tier service. Best regards, and we look forward to welcoming you again in the future.
Dear Sebastiaan, We appreciate you taking a moment of your time to share your feedback with us. We are grateful for your special mention of our dear staff and the excellent service they provide. We also appreciate your negative remarks a… Show more