Reviews of Holiday Inn Madrid - Las Tablas by IHG 4 stars
Calle Maria Tubau, 16, Fuencarral-El Pardo, 28050 Madrid, Spain
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Reviewed: 25 August 2025 · Stayed in June 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewBeds in this hotel are sooooo comfortable! After a long days travel having a really comfortable bed was the highlight of our evening.
Clean and convenient. Staff were super friendly.
Thank you so much for your kind words! We're delighted to hear that our beds provided the comfort you needed after a long day of travel. It's great to know that you found the hotel clean, convenient, and that our team made you feel welcome. We truly appreciate your feedback and hope to see you again soon. General Manager.
Thank you so much for your kind words! We're delighted to hear that our beds provided the comfort you needed after a long day of travel. It's great to know that you found the hotel clean, convenient, and that our team made you feel … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe bed was really comfortable. Additionally, all staff (except for 1 person) was very very nice, specially considering that I traveled with a kid of 1,5 years that was always running from one side to the other. The breakfast was also very nice with lots of diversity. The food from the restaurant was also very good.
The only thing that was not ok was the person that was on the frontdesk during my check-in. I had some particularities on my reservation and I felt that she was on a rush and was not really listening to me. Also, her facial expression showed some exasperation when I tried to explain myself. I decided to not ask all the questions I had and returned after to speak with other staff
Thank you very much for your detailed feedback. We’re delighted to hear that you enjoyed the comfort of the bed, the variety of our breakfast, and the quality of the restaurant’s food. It’s especially rewarding to know that most of our team made you feel welcome, especially while traveling with your little one — we truly value creating a family-friendly environment. We’re sorry to hear about your experience during check-in. Your comments are very important to us, and we’ll make sure to address this internally to improve our service and ensure every guest feels heard and supported from the moment they arrive. We hope to welcome you again soon and offer you an even better experience. Sincerely: General Manager.
Thank you very much for your detailed feedback. We’re delighted to hear that you enjoyed the comfort of the bed, the variety of our breakfast, and the quality of the restaurant’s food. It’s especially rewarding to know that most of our team… Show more
Reviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in May 2025
Verified reviewReviewed: 16 June 2025 · Stayed in May 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewGood breakfast, more fresh vegetables would have bene ideal. Relatively close to the metro and bus.
There were no disposable slippers - the only thing to improve in the room.
Thank you for your review! We’re happy to hear you enjoyed our breakfast and our convenient location near the metro and bus stops. We appreciate your suggestion about adding more fresh vegetables—we’ll certainly take it into account to improve our offerings. Regarding the slippers, we’d like to mention that they are provided in our Executive Superior Rooms as part of our upgraded amenities. We apologize if this wasn’t clear during your stay, and we’d be delighted to welcome you back in one of these rooms for an even more comfortable experience next time!
Thank you for your review! We’re happy to hear you enjoyed our breakfast and our convenient location near the metro and bus stops. We appreciate your suggestion about adding more fresh vegetables—we’ll certainly take it into account to impr… Show more
Reviewed: 1 June 2025 · Stayed in June 2025
Verified reviewAll Staff were super friendly and courteous
Thank you for sharing your experience with other guests. Sincerely: General Manager.
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewDemasiado longe do centro Falta de piaçaba no WC
Reviewed: 22 May 2025 · Stayed in April 2025
Verified reviewBreakfast was really very good and very nice; plenty of choices, great coffee etc. Breakfast Crew was very sweet and phenomenal! We had a very very good steak in the restaurant. The reception staff was very helpful and very friendly. Beds are great, good pillows, good shower! Free on street parking (not a problem and safe for the car) Supermarket less than 100 meters away Quiet neighbourhood
A little far from the center of Madrid We hated driving in Madrid - our advice is to take an Uber or train (walk to Fuencarral Train Station) Beware of environmental stickers on (rental) cars - read about it before driving into Madrid to prevent fines
Thank you so much for taking the time to share your detailed feedback! We’re thrilled to hear you enjoyed our breakfast offerings, especially the variety, coffee, and the phenomenal Breakfast Crew. It’s wonderful that you loved the steak at our restaurant and found the reception staff friendly and helpful. We’re also glad you had a comfortable stay with our beds, pillows, and shower, and that the parking and nearby supermarket added convenience to your experience. We appreciate your honest notes about the location and driving in Madrid. Your advice about using Uber/trains or walking to Fuencarral Station is spot-on and helpful for future guests! Sincerely: General Manager
Thank you so much for taking the time to share your detailed feedback! We’re thrilled to hear you enjoyed our breakfast offerings, especially the variety, coffee, and the phenomenal Breakfast Crew. It’s wonderful that you loved the steak at… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewI enjoyed my stay, but only one of the elevators is working. Need to enlarge it
The room is nice and the environment of the hotel is clean
Thank you for taking the time to share your feedback about your stay. We’re glad to hear you enjoyed our clean environment and your nice room. Regarding the elevator, we sincerely apologize for the inconvenience. Unfortunately, one of the elevators is currently out of service due to a power surge during the recent nationwide blackout. We are awaiting the necessary parts to repair it as quickly as possible. In the meantime, we are doing our best to provide the best possible service with the remaining elevator. We truly appreciate your patience and understanding. We hope to welcome you back soon under better circumstances! Sincerely: General Manager.
Thank you for taking the time to share your feedback about your stay. We’re glad to hear you enjoyed our clean environment and your nice room. Regarding the elevator, we sincerely apologize for the inconvenience. Unfortunately, one of the … Show more
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewLocation is good. Facilities provided are sufficient.
Thank you.
Reviewed: 28 April 2025 · Stayed in March 2025
Verified reviewGreat place and close to the metro
Thank you Naif.
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewRoom size was good, breakfast was good, bathroom and shower was good
Television had no English speaking channels; Air Conditioning was not turned on yet at hotel
Thank you for your feedback! We’re glad you enjoyed the room size, breakfast, and bathroom facilities. We apologize for the inconvenience regarding the English TV channels and the air conditioning—this is not our usual standard. Your comments help us improve, and we’ll address these points with our team. We hope to welcome you back for an even better stay in the future! Sincerely: General Manager.
Thank you for your feedback! We’re glad you enjoyed the room size, breakfast, and bathroom facilities. We apologize for the inconvenience regarding the English TV channels and the air conditioning—this is not our usual standard. Your commen… Show more
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewClean and reason
Away from the city central
Thank you.
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewReviewed: 8 March 2025 · Stayed in March 2025
Verified reviewReviewed: 26 January 2025 · Stayed in January 2025
Verified reviewReviewed: 7 January 2025 · Stayed in December 2024
Verified reviewNice hotel with big rooms. Close to metro and big supermarket.
Thank you Natalia, We are happy you enjoyed your stay with us. Sincerely: General Manager.
Reviewed: 31 December 2024 · Stayed in December 2024
Verified reviewGreat size family room, clean and very helpful staff.
Location - very far from the city center even if you take the metro. We had to add the Uber cost during our stay to the hotel cost.
Thank you Yelda for sharing your experience. We are glad you enjoyed the size of the room and helpful staff. Sincerely, General Manager.
Reviewed: 31 December 2024 · Stayed in December 2024
Verified reviewThe entrance floor must have been renovated at some point, because it was cozy. The staff was generally friendly and the metro station was close. Also close to good restaurants, a pharmacy and a mercadona.
The breakfast needs more gluten free options. Our room was old, but luckily it was quite spacious. The wardrobe door didn't work well and couldn't be opened or closed easily. The bathroom needs renovation, the toilet door can't be closed properly. The shower drain didn't drain normally, sometimes you had to turn off the tap so that the water wouldn't overflow the edges. The shower head leaked water, and we couldn't fix it ourselves. The room was bit dusty and the cooling/heating didn't work normally.
Dear Guest, Thank you for taking the time to share your experience with us. We are pleased to hear that you enjoyed the hotel's location and found our staff friendly. We are also glad that you found the entrance cozy. We sincerely apologize for the inconveniences you experienced during your stay. We appreciate your feedback regarding the need for more gluten-free options at breakfast and the condition of the room and bathroom. Please rest assured that we are taking steps to improve these aspects, including renovating the facilities and reviewing the heating and cooling systems. We hope to have the opportunity to welcome you again and provide you with an improved experience. Sincerely, General Manager.
Dear Guest, Thank you for taking the time to share your experience with us. We are pleased to hear that you enjoyed the hotel's location and found our staff friendly. We are also glad that you found the entrance cozy. We sincerely apo… Show more