As noted, the elevator needs work

The place is in a terrific location and it appears to have been recently constructed/renovated in an older building. The shower deserves a mention, because it was one of the first in a place at this price level that had a good drain so watered and spill all over the floor. Little things help. The elevator on the other hand is quite old with a balky door that should be fixed. Most impressive was when I asked the guy on duty who was standing at the street entrance where I could get a bottle of water. He told me to wait and he ran off down the street toward the Carrefour convenience store. I mean really ran full tilt! How often does anybody else experience that reaction? The guy would not even take money from me when I offered to pay for it, as a well should, and even declined my offer to buy him a beer – no no he said he was working. From my various travels, acts of exceptional service – both on the good and the bad side – tend to be remembered. I’ll remember this guy and come back to this hotel again. But please don’t pay much attention to what I say and other travelers should go to other places so this one doesn’t get too popular and the prices shoot up. Then I will kick myself for having written this note praising them.

Stayed in July 2025

Reception was not always there when you needed them in the times they said so when you needed something half the time they were out. Not a big deal. But if you needed help asap it would be a worry. I also prefer a swipe card and you need to use a key. Just remember to lock the door when you leave and go in because I didnt realise till a few nights that I wasn't locking my door properly thinking it was automatic. No fault of owner/company though I guess. Just my negligence.

Comfortable bed. Great air-conditioning. Also the perfect location right in the heart of Madrid for anything you need. Staff were lovely and helpful. Everything was clean :). Rooms were a little small but good enough for a solo Traveller! And esspecially for the price.

Stayed in July 2025

It was a lot smaller than what we had expected. No kettle, no iron, even with an ironing board. Quite noisy when neighbours came home at night. Very very small, hard to move with 2 people in the room.

The room was clean.

Stayed in June 2025

Great location.

Stayed in June 2025

Great location and very helpful staff, especially Juan.

Stayed in May 2025

A little bit dated and and little bit noisy

Location and facilities were great

Stayed in April 2025

Very noisy street nearly all night

Great location

Stayed in April 2025

Some maintenance needed Hand soap would be nice

Very central, walking distance to most places Spatious room

Stayed in April 2025

Amazing location.

Stayed in March 2025

The room was a bit small

Everything was perfect

Stayed in March 2025

Room was tiny but we were traveling light..

Great location, very clean, surprisingly quiet during our March visit (one night)

Stayed in March 2025

The room smelt a bit musty on entry, but we were able to air it by opening the window of course. The coating of bathroom door was damaged and so wouldn't slide closed easily all the time. The shower was fine once I screwed the shower head on properly although the extractor fan didn't seem to do a lot and the room steamed up very quickly.

It was a well presented room with a small fridge. The beds were comfortable and there was everything we needed. The location is very good with lots of shops along the street and a short walk from many good restaurants and places to visit.

Stayed in February 2025

Everything was ok has i which

Everything was ok

Stayed in January 2025

Great location. Everything was very clean. Easy check in

Stayed in January 2025

The reception is open from 10am to 6pm. There is a code for the main entrance then use the keycard to enter the hotel after reception hours The lift only works when the doors are securely shut. Sometimes, it doesn't work or breaks down! Not enough shelves & hangers in the wardrobe. Not eco- friendly:tiny sachets of gel/ shampoo provided To have the room cleaned, you have to slide the flap on the door to 'green'

The central location to the centre: about 5 mins' walk to Puerta del Sol a bustling square. The helpful and friendly receptionists but services end at 6pm. The colourful & cheerful reception/ entrance to the hotel which is on the first floor. There are 4 other hostals in the block! Being on the first floor helps when the lift breaks down. It happened when we checked out. The receptionist took our luggage down the stairs to the ground floor! The hotel is clean: well done, housekeeping!

Stayed in November 2024

Quiet , clean , no problem to get in the hostal late .@

Stayed in October 2024

The mattress was too hard for my back.

Everything was very clean, great staff and amazing location

Stayed in October 2024

Ascensor pequeño

Ubicación

Stayed in September 2024

The facilities in the room, cleanness, were perfect. The room was also so spacious.

Stayed in August 2024

Shower takes a while to warm up but that wasn’t an issue when you got the hang of it.

Good value. Good central location which was surprisingly quiet when in the room. Staff were friendly and helpful. The air con worked well.

Stayed in September 2024

N/A

Staff and location.

Stayed in September 2024

It is located next to a few bars and clubs, so you may hear noise from the street late at night. Other than that, it was very good

The staff was very friendly and helpful Overall a good experience

Stayed in August 2024

The AC on our room wasn’t working.

Nice location. Big room. I also liked that it had an elevator, unlike other places we have stayed at in madrid.

Stayed in July 2024

Nil

The room decor was very nice with light blue and white. The floors are also white. The entrance is a massive Gate followed a lift, both of which are pre world war era, but perfectly functional.Once you are inside, every thing is of new construction. The hotel and reception are on second floor. Reception is open from 10 AM to 6 PM. There after, contact night watchman who has a room behind the lift. We are a senior couple and found the hotel was exceptional with value for money. There was ac, room heater and locker. One small suggestion. The area of cupboard above the locker is not of any use. Providing 2 shelves there will be of great use to clients. Providing a kettle would also be helpful Regards T T Job Bangalore,India July 24

Stayed in July 2024