The only thing that they could improve is the wifi connection because we weren't able to use it.

The room was great for a family, the breakfast was also great.

Stayed in May 2025

Pillows were very hard

Spotlessly clean and a great location if you’re wanting to go to parque Warner. Staff were very friendly.

Stayed in September 2024

Finding an item belonging to pervious guest in room.

Breakfast was very good Staff very nice and helpful

Stayed in July 2024

Minor details I’m sure the management is dealing with

It’s original concept

Stayed in April 2024

Absolutely brilliant place to stay very conveniently located near the Pinto train station. We stayed in the hotel due to the proximity of Parque Warner Madrid. The hotel owners were friendly, helpful and accommodating with our requests. They were able to help us understand the shuttle service to Parque Warner. We had to leave early to take a train the next morning and they allowed us to check out early and even gave us pastries for breakfast on the train. The breakfast itself was delicious. We had toast with olive oil and ham, some coffee and pastries. I would not hesitate to recommend this hotel and will happily stay here again.

Stayed in September 2023

Breakfast was great , nice selection including fresh fruit

Stayed in June 2023

La total independencia de la habitación.

Stayed in May 2023

The staff spoke little English, but Google translate helped

The staff went above and beyond helping me whenever I had a question or needed advice.

Stayed in October 2022

Price and personal service. The receptionist and breakfast waiter were a bit overbearing, and the breakfast offered limited freedom of choice, with freshly defrosted product.

Clean and confortable.

Stayed in June 2025

It didn't feel like a hotel, great for single or younger kids.We are an older couple and just used to North American hotels. I am probably not a fair to judge.

It wasn't what we expected, used to North American standards.It was a good size, clean, good location, and had a good breakfast.

Stayed in March 2025

they said that the payment will be made with them at the time of accommodation, but they took the money from my card as soon as I made the reservation, the room had dirty walls, old and broken furniture, yellowed blinds from time

the area was very good, close to the train station and shopping center, the bathroom was renovated

Stayed in June 2024

The bed wasn't the most comfortable, and the location in front of the roundabout meant there was road noise. Having the door shut at the front meant security was good, but coming and going was a little more inconvenient, and not possible after 10.

The value for money was great, staff were super friendly, room was clean and the location to the Pinto station and bus stop to Warner Park was ideal.

Stayed in May 2024

A few tired features. Toilet roll holder broken, a big scratch on the toilet seat. pillows were flat with no additional ones.

Easy to find, clean a comfortable quiet bed. A lift available.

Stayed in September 2023

The breakfast was enough but still somewhat poor. Be aware that it is not a buffet. You are not allowed to serve yourself for whatever reason (not explained). Then another issue came up, a much more serious one. Although the doors locked, both nights we were there, someone went around the rooms trying to forcefully open ours and other doors. It made us feel very unsafe. It wasn't a situation where someone mistaked their own door, as we didn't hear any keys, it was only trying to open our door as if seeing if it was unlocked and they could get in (but the person kept trying for a good 30 seconds). More people we know heard this during the stay. They, too, were scared to sleep.

The location was great for our type of visit, it was enough space for two, and the mini fridge was a nice touch

Stayed in February 2023

I wrote a message to the hotel 4 days in advance to book a parking spot... No answer. Therefore I had to turn 20' to find a car park in the street and carry my luggage to the hotel. When I finally arrived and after i get the keys everybody disappeared and the réception remains closed with nobody anywhere. therefore no way to get the wifi password until I find it written on a door. Room very old and very very simple, very small shower with very low quality towel and bedsheet. Noisy bedroom, you can easily hear everything that happens in the other room and be wake-up by people arriving late, simple Windows with main road of the city just in front, delivery parking below my window with truck moving every early morning... Breakfast is very simple and with food that is not renew everyday and with strange taste.. . In the morning there was a fight with another customer and the owner of the hotel that was yelling very loud while the poor customer was silent.. If you have kids beware of the electric wire coming out if one plug to power the only working lamp that was not white Led. Crazy...worst expérience in Madrid...

Nothing.

Stayed in October 2022

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Stayed in June 2025

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Stayed in May 2025

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Stayed in February 2025

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Stayed in January 2025

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Stayed in May 2024

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Stayed in April 2024

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Stayed in October 2023

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Stayed in April 2023

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Stayed in March 2023