Hodnocení – Hotel Ilunion Bilbao 3 hvězdiček

Dear Miroslava, Thank you very much for your kind words, we are glad to hear that you enjoyed your stay. On the other hand, regarding the disco near the hotel, we would like to tell you that it is not part of our facilities and although we cannot always control the situation 100%, through the complaint forms that our guests fill out on days like these as well as the repeated and various lawsuits that the hotel has filed against the disco, we try to ensure that this nightlife establishment complies with the City Council's noise regulations. We hope to be able to welcome you in the future when the situation has been resolved. Best regards, Álvaro Díaz-Munío. Director Hotel Ilunion Bilbao.

Dear Miroslava, Thank you very much for your kind words, we are glad to hear that you enjoyed your stay. On the other hand, regarding the disco near the hotel, we would like to tell you that it is not part of our facilities and although w… Zobrazit více

Dear Michal, thank you very much for your review of your stay at our hotel. The noise at night is due to a nightclub located next to the hotel and completely unrelated to our facilities. We are currently working every day to resolve the situation and ensure that they comply with the City Council regulations through the complaint forms that our clients fill out on days like these, but we cannot always control the situation 100%. We hope to be able to welcome you in the future when the situation has been resolved. Kind regards, Álvaro Díaz-Munío. Director Hotel Ilunion Bilbao.

Dear Michal, thank you very much for your review of your stay at our hotel. The noise at night is due to a nightclub located next to the hotel and completely unrelated to our facilities. We are currently working every day to resolve the sit… Zobrazit více

Dear Klara, Thank you very much for your kind words, we are glad to hear that you enjoyed your stay. On the other hand, regarding the discotheque near the hotel, please note that it is not part of our establishment and we really can't do much to stop its activity. The hotel has filed many and repeated complaints against the discotheque, but it is never enough to stop it. We hope to have them as clients again in the future when the situation is successful. Best regards. Álvaro Diaz-Munio. Director Hotel Ilunion Bilbao.

Dear Klara, Thank you very much for your kind words, we are glad to hear that you enjoyed your stay. On the other hand, regarding the discotheque near the hotel, please note that it is not part of our establishment and we really can't d… Zobrazit více

Dear Blanka, First of all, thank you for choosing us and for the comments you have sent us in order to know our areas of improvement. Please note that our parking only has 30 not very large spaces, that is why we cannot reserve parking spaces because it is under availability at the time you, the guests, arrive at the hotel. On the other hand, regarding breakfast they have to tell us beforehand so that the catering and kitchen department can organize and complement each other to be able to offer you a good service taking into account the volume of work. Please do not doubt that our aim is to make you feel at home, so we would be delighted if you would give us the opportunity to show you that we can do much better. Best regards. Álvaro Diaz-Munio. Director Hotel Ilunion Bilbao.

Dear Blanka, First of all, thank you for choosing us and for the comments you have sent us in order to know our areas of improvement. Please note that our parking only has 30 not very large spaces, that is why we cannot reserve parking spac… Zobrazit více