Wifi wasn't great in the room, but fine out in the common area.

Really enjoyed this hotel. In a great location in the old town. I was worried it might be noisy, but turned out to be fine. We didn't notice any noise at all. Clean and comfortable.

Stayed in July 2025

Bedroom a little dated but very clean and comfortable

Location in the heart of the old town.

Stayed in August 2025

The staff is extremely friendly, helpful and very knowledgeable about the city.

Stayed in August 2025

Mini bar fridge doesn’t work at all, it would be nice to have it during our stay

Great location in the casco viejo, multiple options of bars and restaurants downstairs. The room really comfy and hotel is cozy and nice decorated. The room with balcony to the street is perfect with a small table and chair. The window is great noise cancelling and AC works perfect so we had a very pleasant stay.

Stayed in July 2025

The room wasn't very bright because the window looked out on a closed patio.

The location, the cleanliness and the staff. The room was beautiful and cosy but small.

Stayed in July 2025

Excellent location in the Old Town in the centre of everything, close to great neighbourhood bars/restaurants, and yet it was so quiet (even though we had a room with a balcony that faced on to the street)! Staff were super-friendly and helpful with information about the city, and the room was large, clean and comfortable. Quirky old building, but has an elevator for anyone with concerns about mobility/access. Communication with directions, access etc was all clear.

Stayed in June 2025

Nothing

I stayed just one night but wished I could have stayed longer. The place is full of charm, spotless, and right in the center of everything. The host was warm and welcoming, offering great tips for restaurants and local sights. Perfect for a short stay with lots of character!

Stayed in July 2025

Nothing

Perfect location. Clean with really lovely staff. All you need for a city break

Stayed in July 2025

The shower was a bit leaky.

Well appointed room, with two chairs to sit in. Right in the middle of old town, so easy to explore on foot. Although we were located right above a loud street, the room was very quiet, no disturbance at all. The hosts were very friendly and helpful. Really grateful to the host for calling a cab to pick us up at 6 am on a Sunday morning to get to the airport. Bilbao is a beautiful city, we enjoyed it greatly.

Stayed in July 2025

A tiny bit more space, but for 3 nights it was fine

Great location, lovely staff, very quiet considering the location, bit small but great shower

Stayed in June 2025

Wonderful location for exploring all of Bilbao, friendly staff, and the most comfortable mattress!

Stayed in June 2025

Enjoyed staying within the Old Town. A friendly, interesting atmosphere at this B & B. Our room was very comfortable. Enjoyed the personal touch at breakfast - E9.50 each. Easy walk from the train station. Close to the tram for travel to the bus station. Liked Bilbao, hope to return soon.

Stayed in June 2025

The room we stayed in no 9 was a bit too small.

It was a good location the property was nice and cozy.

Stayed in May 2025

Well, my friend in another room battled three unpleasant mosquito bites and I killed one in our bathroom. Also the internet did NOT work at all in our room necessitating us to sit in the public area to use it. That was inconvenient.

Our room was very nice with two beds as requested and it was very quiet. But a large window opened onto an interior area that was rather unpleasant. Solution was just to keep window closed. Staff was amazing!

Stayed in May 2025

Wonderful location with everything on your doorstep. The bedroom was lovely, bed was extremely comfortable and even though the location is in the Old town, there was no noise from the street. It was lovely to chat with other guests in the kitchen/dining room area at night and we had breakfast both mornings which was very good value. Very accessible by tram and bus and close to a beautiful food market. Highly recommended

Stayed in May 2025

Some noise from the bar next door but with the window closed, not a problem.

Perfect location, right in the middle of the old town. Numerous great restaurants and bars close by.

Stayed in May 2025

Nothing

Great location, with the windows closed the rooms are very quiet despite the old town location. Check in was effortless and staff very helpful.

Stayed in April 2025

No issues

Pleasant, comfortable old fashioned room (9). Very quiet as in the centre of building - no street noise. Dozens of bars within a couple of mins! WiFi and hot water fine. Heater fine. Pleasant staff. Didn't try the breakfast.

Stayed in April 2025

The staff were fantastic. The room was tidy and comfortable. The location was perfect.

Stayed in April 2025

It was all very 👍 good!!

Very helpful, offered great advice about where to visit, great coffee and cake in the shared entrance 😀 😄 😊

Stayed in April 2025

Breakfast , but that's optional

Quirky in an interesting way. Very handy for local restaurants and also a nice walk along the river to the Guggenheim

Stayed in April 2025

Can’t think of anything.

Nice location in old town , comfortable and excellent host

Stayed in February 2025

All was really nice and comfortable

Stayed in November 2024

We had an absolutely wonderful stay at Iturrienea Ostatua! From the moment we arrived, we felt warmly welcomed by the staff, who went above and beyond to make us feel at home. The location is perfect, nestled in the heart of the Old Town, with charming streets. The room was cozy, clean and thoughtfully decorated. We couldn't have asked for a better experience and would highly recommend Iturrienea Ostatua to anyone visiting Bilbao.

Stayed in November 2024