Reviews of Iturrienea Ostatua

Really enjoyed this hotel. In a great location in the old town. I was worried it might be noisy, but turned out to be fine. We didn't notice any noise at all. Clean and comfortable.

Wifi wasn't great in the room, but fine out in the common area.

Location in the heart of the old town.

Bedroom a little dated but very clean and comfortable

The staff is extremely friendly, helpful and very knowledgeable about the city.

- The room is very nice, very nice bathroom, clean - It is located in the old town, very close to nice restaurants, Carrefour, ecological shop, pintox bars. - The receptionist is very kind and helpful and I was allowed to store my suitcase during my day trip. I am very thankful for that. He also helped me with locating the airports bus stop close to the Carlton hotel, which saved me time and hassle. Thank you! He is natural, he loves his job and talking to people. :)

- With such a central location you have to count with a bit of night noise late into night as well as early noise from the cars supplying the shops and restaurants & dust bin collectors. I recommend earplugs for the noise-sensitive ones. - The room is located in a nice old building. You can also smell it on the staircase as well as in the room a bit (like dump air). I suggest - keep the balcony open so that you have fresh air for the night. - The breakfast costs 9€ and you get a good value for money (bread, ham, fruits, drinks, yoghurt). For those with gluten and lactose intolerance you better buy something in Carrefour and make your own breakfast. I was offered to use the dinning hall and kitchen counter, which was very kind (incl.toaster, tea).

Great location in the casco viejo, multiple options of bars and restaurants downstairs. The room really comfy and hotel is cozy and nice decorated. The room with balcony to the street is perfect with a small table and chair. The window is great noise cancelling and AC works perfect so we had a very pleasant stay.

Mini bar fridge doesn’t work at all, it would be nice to have it during our stay

The location, the cleanliness and the staff. The room was beautiful and cosy but small.

The room wasn't very bright because the window looked out on a closed patio.

Excellent location in the Old Town in the centre of everything, close to great neighbourhood bars/restaurants, and yet it was so quiet (even though we had a room with a balcony that faced on to the street)! Staff were super-friendly and helpful with information about the city, and the room was large, clean and comfortable. Quirky old building, but has an elevator for anyone with concerns about mobility/access. Communication with directions, access etc was all clear.

I stayed just one night but wished I could have stayed longer. The place is full of charm, spotless, and right in the center of everything. The host was warm and welcoming, offering great tips for restaurants and local sights. Perfect for a short stay with lots of character!

Nothing

Perfect location. Clean with really lovely staff. All you need for a city break

Nothing

Well appointed room, with two chairs to sit in. Right in the middle of old town, so easy to explore on foot. Although we were located right above a loud street, the room was very quiet, no disturbance at all. The hosts were very friendly and helpful. Really grateful to the host for calling a cab to pick us up at 6 am on a Sunday morning to get to the airport. Bilbao is a beautiful city, we enjoyed it greatly.

The shower was a bit leaky.

The location is excellent, and both the room and common areas were stylishly furnished and well-maintained.

This accommodation is not suitable for those looking for a good night's sleep. The window in the room couldn’t be opened as it faced a courtyard with a restaurant kitchen, which constantly emitted heat and unpleasant smells. Due to poor sound insulation, the room was noisy at night, and we were disturbed by noise from the surrounding rooms.

Good location in Old Town. Quirky, character. Cozy atmosphere.

Bed was ok, not the most comfortable. Room quite dark looking into inner courtyard. Looked at what was on offer for breakfast - mainly processed foods didn’t appeal.

Great location, lovely staff, very quiet considering the location, bit small but great shower

A tiny bit more space, but for 3 nights it was fine

Wonderful location for exploring all of Bilbao, friendly staff, and the most comfortable mattress!

Enjoyed staying within the Old Town. A friendly, interesting atmosphere at this B & B. Our room was very comfortable. Enjoyed the personal touch at breakfast - E9.50 each. Easy walk from the train station. Close to the tram for travel to the bus station. Liked Bilbao, hope to return soon.

It was a good location the property was nice and cozy.

The room we stayed in no 9 was a bit too small.

It has a lot of character, unlike so many hotels these days. The Casco Viejo location is fun, and though we were worried about noise from the street, our room was in the back and perfectly quiet.

No toiletries (one soap dispenser in shower for everything), mini fridge wasn’t cold, not the most comfortable bed.

Our room was very nice with two beds as requested and it was very quiet. But a large window opened onto an interior area that was rather unpleasant. Solution was just to keep window closed. Staff was amazing!

Well, my friend in another room battled three unpleasant mosquito bites and I killed one in our bathroom. Also the internet did NOT work at all in our room necessitating us to sit in the public area to use it. That was inconvenient.