San Juan, 14, 2ºE y F, 20003 Donostia-San Sebastián, Spain
#23 of 126 B&Bs and Inns in Donostia-San Sebastián
Guests' ChoiceBased on 171 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
9.8
Facilities
8.8
Staff
9.4
Value for money
8.8
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 August 2025
Joanna
United Kingdomnothing - perhaps a little pricey in high summer. but very unique & I would stay again.
fantastic views & very good location with lovely nearby restaurants. beds very comfy & a bath which was nice. balcony very good. loved it.
Stayed in August 2025
Reviewed: 10 August 2025
Clive
IrelandWe had a duvet on our bed with no duvet cover.i think this was very poor.
Location is great.
Stayed in August 2025
Reviewed: 8 August 2025
Stewart
United KingdomLiked it all Will return
Great location and view Staff kept apt spotless And also very helpful
Stayed in August 2025
Reviewed: 7 August 2025
Lauren
AustraliaExcellent location, amazing view over the ocean, clean and quiet. Right on the edge of old town and easy to walk everywhere. Clear check in process.
Stayed in July 2025
Reviewed: 29 July 2025
Carolan
IrelandGreat location... Only 2 mins from amazing old town with Pintxos bars, beach and shopping close to hand. Easy to get in/out, as there wasn't staff for check in. I'd a small single room and it was perfect for my needs.
Stayed in July 2025
Reviewed: 28 July 2025
Jim
IrelandMaybe a little small as an apartment but ok
Super location and excellent views
Stayed in July 2025
Reviewed: 26 July 2025
Jo
United KingdomUnfortunately our air conditioning was not working properly (making a terrible noise). Not possible to fix while we were there. Discount on parking offered which did not seem adequate considering what we had paid for the accommodation.
The location was fantastic. It was a really lovely room although compact had everything we needed including a balcony looking out at the sea. The staff (Tatania), so helpful and friendly.
Stayed in July 2025
Reviewed: 23 July 2025
Peña
SpainThe best part of the hotel was the staff tbh, they are really nice and help in everything they can, they treat my well and helped me a lot letting me leave my bag in the hotel after checkout so I could’ve gone to the beach, really nice Staff!!
Stayed in July 2025
Reviewed: 19 July 2025
Deborah
United StatesWas very clean
Stayed in July 2025
Reviewed: 8 July 2025
Gayle
United StatesI was confused about cancellation policy. Maybe that could be clearer on the website I used.
View, privacy, security, proximity to old town, friendliness and helpfulness of staff.
Stayed in June 2025
Reviewed: 2 July 2025
Rachel
AustraliaNo functional fridge.
Location and friendly staff.
Stayed in July 2025
Reviewed: 21 June 2025
Hazel
United KingdomI would recommend this property but it would have been a 10 if there was black out curtains as the room got very light early and in general wasn’t very dark due to the tv standby and the illumination of the fire exit sign above door . I solved these by bringing an eye mask! So it was fine - some people don’t have sensitivity to sleep! Also the internal sound insulation is such you can hear a few internal sounds but only occasionally when guests are coming in / talking / using bathroom but after that I didn’t hear them and most people were outside or asleep and not in their rooms . So I a minor thing . I also thought a slightly larger fridge would help to be able to buy some milk and store a small bottle of water . The fridge was so tiny , I fit 2 small pieces of fruit . There is a kettle and mugs and two glasses in the bathroom. There was complementary sachets of coffee / tea for the first night only which I thought could be reprovided daily as a bit hard to buy small amounts travelling around . I would still stay here again as the view and location and comfort were amazing , just would be great to have these things too .
The location , the view / balcony were exceptional and there was very little noise from the outside. The bed was comfortable and the whole room and bathroom were clean. The lady managing it was very friendly and helpful - she allowed me to leave my luggage before check in and was available on WhatsApp . There are only a few rooms forming part of this pension which is located on the second floor of a building with other residences / uses . It’s easy walking distance to the old town and Gros. About 20 mins walking from bus station. I would love to stay again .
Stayed in June 2025
Reviewed: 18 June 2025
Christine
SwitzerlandWe missed parking facility
Location fantastic; tiny balcony but beautiful view and enough for 2 chairs. The pension and room are well thought-through and pleasantly designed. It is a nice place to get back to after a long day...
Stayed in June 2025
Reviewed: 15 June 2025
Jasmine
United KingdomSpectacular location - minutes from the old town, but quiet. The view of the ocean was marvelous. It was lovely to fall asleep with a sea breeze and the sound of the waves. The room had a tiny fridge - just enought for a few cans of cold drinks!
Stayed in June 2025
Reviewed: 14 June 2025
Jemma
United KingdomMinor point but would have been good to have an additional vanity mirror for getting ready as the one in the wardrobe is slightly awkward, but nothing major!
The views were beautiful, and the room was nice and spacious. Location was so good, just round the corner from everything you needed! Staff were lovely and cleaned the room daily.
Stayed in June 2025
Reviewed: 11 June 2025
Janet
United KingdomThe toiletries could have been of a higher quality. It was a little expensive.
The location was perfect. The views were wonderful. The room service was excellent. It was perfect for sightseeing and eating, 'The Old Town'.
Stayed in June 2025
Reviewed: 3 June 2025
Zoe
IrelandWalls were very thin, could hear everything in the room next door, not ideal when the occupants were up and showering before 6am
Location was excellent, staff were very good. We had a couple of issues on our first night but they were resolved quickly the next day.
Stayed in May 2025
Reviewed: 20 May 2025
Krzysztof
PolandAC wasn't working
Amazing location, we could hear the waves from the sea and we were 2 minutes walk from all the restaurants. The room was clean and the staff was very helpful.
Stayed in May 2025
Reviewed: 19 May 2025
Francis
AustraliaThe air conditioning was hard to understand, it would come on during the day when we were out, but refuse to work at night when we needed some cooler air. At night the combination of TV standby light, aircon light, exit sign lights, etc made the room very bright so we had to wear eye patches to block the light. This is a common issue with almost every hotel we stayed in, so its not specific to this place, but just something we noticed in every place.
Location was excellent, close to the water and centre of the old town. Very clean, and nice to have a small balcony. Considering it faced out onto a plaza it was quiet.
Stayed in May 2025
Reviewed: 17 May 2025
Stephen
AustraliaNot a negative though parking is pretty tricky - none at the unit though Google takes you to the apartment where you can park temporarily in the area outside while you get your luggage in then you need to park elsewhere - we parked in underground paying carpark that was 10 min walk which wasn’t a problem as luggage already in the apartment.
Central location with great little balcony to look out over sea. Staff great and good communication. We loved San Sebastián and apartment convenient to beach, restaurants and sights. Don’t miss the funicular up the mountain and the 2 Euro boat ride!!!
Stayed in May 2025
Reviewed: 9 May 2025
Donna
IrelandThe bed was somewhat uncomfortable , too soft and not a full double mattress. No mirror in the bedroom only the bathroom
The location and view were excellent and it was very clean.
Stayed in May 2025
Reviewed: 4 May 2025
Nathan
United KingdomCheck in was a little confusing with different instructions given by WhatsApp and email - could be made easier
Great location, lovely room and very comfortable
Stayed in May 2025
Reviewed: 27 April 2025
David
United KingdomBeautiful place and the perfect location for the Old Town
Stayed in February 2025
Reviewed: 24 April 2025
Aoife
United KingdomExcellent location, easy to get to everything. The managers were really friendly and helpful. Check in was really easy. The views of the sea from the balcony were gorgeous, exactly as shown in the pictures - we really enjoyed being able to sit out and enjoy the view. Would definitely come back.
Stayed in April 2025
Sao Paulo, Brazil
Naha, Japan
Atlanta, USA
Leogang, Austria
Sihanoukville, Cambodia
Naas, Ireland
Copenhagen, Denmark
Needwood, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content