Hodnocení – JS Palma Stay - Adults Only 4 hvězdiček

Dear Michal, First of all, we would like to apologise for not replying in your language. We are replying in English to make ourselves understood. Thank you for your kind words about our location, friendly staff, and the meal offerings. We're also glad you enjoyed the wellness facilities and the pool. We appreciate your feedback regarding the twin beds. We are very sorry for any inconvenience this may have caused. We encourage our guests to please communicate any issue directly to our friendly team at the reception next time. Best regards, JS Hotels Team

Dear Michal, First of all, we would like to apologise for not replying in your language. We are replying in English to make ourselves understood. Thank you for your kind words about our location, friendly staff, and the meal offerings. We&… Zobrazit více

Dear Jitka, first and foremost, we apologize for not responding in your preferred language. We're replying in English to ensure clear communication. Thank you for your valuable feedback! We’re glad to hear that you found the price-performance ratio excellent and enjoyed our very good breakfast and freshly prepared dinners. Your comments about the ice cream and desserts are noted, and we will work on improving that aspect. We appreciate your thoughts on the luggage storage system and will consider enhancing security measures for our guests' belongings. It's great to know that you enjoyed the welcome drink and evening programs. We apologize for the issues you encountered with the bathroom facilities and will take your feedback into account as we strive for improvements. Your insights are invaluable to us, and we hope to welcome you back for an even better experience! Sunny regards, Your JS Hotels Team

Dear Jitka, first and foremost, we apologize for not responding in your preferred language. We're replying in English to ensure clear communication. Thank you for your valuable feedback! We’re glad to hear that you found the price-perfo… Zobrazit více

Dear Sona, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you for sharing your experience with us. We're delighted to hear that you found our JS hotel pleasant, with comfortable beds, cleanliness, and excellent food offerings for breakfast and dinner. It's also great to know that you enjoyed our gym, pool, and spa facilities, as well as the friendliness of our staff. However, we apologize for any inconvenience caused by the proximity to the airport and the noise from airplane take-offs. We understand that this may not be ideal for guests seeking a quieter environment, and we appreciate your understanding. Regarding your feedback about the reception, we'll take your comments into consideration as we continuously strive to improve our services and facilities for our guests. Thank you for bringing the issue with the bathroom to our attention. Your safety is our priority, and we will address this promptly to ensure a comfortable stay for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Best regards, The entire JS Hotels Team

Dear Sona, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you for sharing your experience with us. We're delighted … Zobrazit více

Dear Ivana, firstly, we would like to express our apology for not answering in your language. We are responding in English in order to make ourselves understood. Thank you so much for your kind words and positive feedback! We are delighted to hear that you enjoyed every aspect of your stay with us, from our comfortable rooms and convenient location to our top-notch cleanliness and exceptional team. It's wonderful to know that our breakfast and dinner offerings exceeded your expectations. We strive to provide a memorable experience for all our guests, and we're thrilled that we succeeded during your stay. We look forward to welcoming you back to our JS Hotel in the future! Best wishes, JS Hotels Team

Dear Ivana, firstly, we would like to express our apology for not answering in your language. We are responding in English in order to make ourselves understood. Thank you so much for your kind words and positive feedback! We are delighted … Zobrazit více

Dear Martina, thank you very much for sending in a review. We are pleased to read that you had an overall enjoyable stay with us and that we were able to meet your expectations. However, we are disappointed to read about the cleanliness around the pool as this is not representative of our usual high standards. Please accept our sincere apologies for the inconvenience caused, and note that we have passed on these concerns onto our management to investigate. We apologize for not answering in your own language and are replying in an international language so as to make ourselves understood. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well - earned rest soon again. With best wishes, JS Hotels Team

Dear Martina, thank you very much for sending in a review. We are pleased to read that you had an overall enjoyable stay with us and that we were able to meet your expectations. However, we are disappointed to read about the cleanliness a… Zobrazit více