18 Matia Kalea, 20008 Donostia-San Sebastián, Spain
#41 of 81 hotels in Donostia-San Sebastián
Guests' ChoiceBased on 759 hotel reviews
8.6Cleanliness
8.9
Comfort
8.8
Location
9.0
Facilities
8.5
Staff
9.2
Value for money
8.5
Free WiFi
8.8
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End of dialog contentReviewed: 31 August 2025
Bell
United StatesRoom size
Clean, location, staff very nice.... Balcony.
Stayed in August 2025
Reviewed: 31 August 2025
Leia
United KingdomThe room I stayed with my husband was very tight. The double bed could only be accessed from one side so one of us had to climb over the other to get up from the bed.
The location is great and the balcony on the 6th floor.
Stayed in August 2025
Reviewed: 27 August 2025
Jeroen
NetherlandsBit high on the price for the hotel itself but I booked it quite late and also seemed a busy period.
Location is fine to walk to the old town, some coffee and lunch places around. Good spacious room, good shower. There's an agreement with a parking garage which was helpful, reserved it beforehand
Stayed in August 2025
Reviewed: 19 August 2025
Bernard
NetherlandsA bathroom without a proper door is a huge buzz-kill and takes away the privacy you really want when going about your business. It looks nice in pictures but it is incredibly inconvenient and uncomfortable.
Nice and fancy hotel, great neighborhood, nice staff
Stayed in August 2025
Reviewed: 9 August 2025
Loli
United KingdomThe bathroom in the room, didn’t really like the set-up. Price of parking was good but it was further than anticipated, a good km away.
The location was great, the bar was very good and staff were excellent
Stayed in August 2025
Reviewed: 8 August 2025
Ryan
United KingdomCould benefit from blinds which can keep out natural light a bit better. Otherwise, great :)
Friendly staff, good showering facilities, clean.
Stayed in August 2025
Reviewed: 6 August 2025
Duncan
United KingdomThere are no coffee facilities in the room. You have to go downstairs to the coffee shop. I found the pillow to be thin and low quality, in my opinion.
Beautiful hotel, in a nice part of town, opposite lovely cafes and small bars, close to the beach. The room is a high standard, too. The staff couldn't be more helpful, ordering taxi etc.. highly recommend this hotel if you want to be on the quiet side of town.
Stayed in August 2025
Reviewed: 3 August 2025
Liuba
United StatesIt was ok, very small room and bathroom. Just basic. In my opinion overpriced, I went in July so high season.
Stayed in July 2025
Reviewed: 3 August 2025
Timothy
United KingdomOnly the long distance to the Old Town.
Room was great. Staff were excellent. Location good but a long way from the main attractions (the Old Town) and a little expensive on that basis (we could have stayed a lot closer to the Old Town for the same cost). Our mistake and we’ll know for next time.
Stayed in July 2025
Reviewed: 28 July 2025
Bruno
NetherlandsShower flooded after 3 minutes
Amazing location. Nice room with balcony.
Stayed in July 2025
Reviewed: 24 July 2025
Leah
CanadaA bit expensive
Lovely location
Stayed in July 2025
Reviewed: 24 July 2025
Graeme
AustraliaRoom was small, shower didn’t drain too well. 30 minutes walk to the Old Town along the waterfront - a nice walk unless it’s raining!
Good location, comfortable bed, good shower, cafe in ground floor reception. Discounted parking about 700M walk away along the same street.
Stayed in July 2025
Reviewed: 24 July 2025
Daniel
AustraliaN/A
Nice hotel walking distance to the beach, staff were very helpful and rooms were spacious and clean.
Stayed in July 2025
Reviewed: 23 July 2025
Jasper
NetherlandsProblems with the opening of the door
Great beautiful clean hotel
Stayed in July 2025
Reviewed: 21 July 2025
Naresh
United StatesParking garage is 10 mins away
Decent hotel, okay location
Stayed in July 2025
Reviewed: 21 July 2025
Frank
NetherlandsPerfect location
Stayed in July 2025
Reviewed: 16 July 2025
Mia
United KingdomIt is quite far from main town but if you don’t mind walking or taking a taxi, we thought it was fine. Also nice to not be in old town all the time.
Very clean comfortable rooms. The hotel is in more of a locals part of town, 30min walk to old town through a beautiful park and along beach. The coffee at the cafe was the best we had, and the tortilla in the restaurant was honestly fantastic.
Stayed in July 2025
Reviewed: 9 July 2025
Johan
Brazilnot many other bars and restaurants in the neighbourhood
The wine Bar
Stayed in June 2025
Reviewed: 4 July 2025
Chantal
SpainStaff and the bed. When we had a problem with the room (604) with the main aircon unit for the hotel right above us, they moved us with a probes, even upgrading the room! Very easy to get a bus into the old town too.
Stayed in July 2025
Reviewed: 24 June 2025
Natalie
AustraliaRoom was a little compact but we made it work. No fridge.
Location, Balcony, staff, ammenities, cleanliness
Stayed in June 2025
Reviewed: 18 June 2025
Ewa
AustraliaOn the first night, we were given a very spacious room, but unfortunately, we had to move to a much smaller one for the remaining three nights. While it was still cosy, it was a bit cramped and hard to move around. One downside for us was the glass shower and toilet setup, which offered no real privacy — definitely not ideal. The room also lacked some basic amenities like a kettle or fridge, which would have made the stay more comfortable.
We enjoyed our stay at Letoh Letoh — the location was great, surrounded by cool bars and cafes, and just a few steps from a bus stop that takes you straight to the old town. The staff were very nice and helpful, which we really appreciated. Overall, we had a good time, but with a few improvements, it could have been much better.
Stayed in June 2025
Reviewed: 16 June 2025
Vivienne
United KingdomExpected the top floor balcony as per photos when booking but still had a decent sized balcony. No table at first on the balcony as per photos but staff were brilliant and sorted it out straight away.
Modern and clean and comfortable. Great balcony for sitting in the evening sun
Stayed in June 2025
Reviewed: 16 June 2025
Maria
United StatesVery good location , the staff are very kind
Stayed in June 2025
Reviewed: 16 June 2025
Wayne
AustraliaSmall bathrooms
Good beds and great wine bar
Stayed in May 2025
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