Plaza Nueva, 4, Albaicin, 18010 Granada, Spain
#83 of 142 hotels in Granada
Guests' ChoiceBased on 455 hotel reviews
8.6Cleanliness
9.0
Comfort
8.8
Location
9.8
Facilities
8.4
Staff
9.4
Value for money
8.6
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 August 2025
Chris
United KingdomThere is no parking near the hotel so the closest parking is a distance from the hotel,. Because we have a large car the closest parking was a 20 minute walk away.
The hotel, staff and facilities were all good. The location in Albaicín was excellent. The local bars were very reasonable and the food good.
Stayed in August 2025
Reviewed: 10 August 2025
Theodora
GreeceI had the best experience with this hotel. First of all, they had upgraded me to a double room although I had booked a single. The room was very spacious, very clean and with all the facilities you need. Second, the location is just great. I honestly cannot think of a better location in Granada, right in the heart of the city and in close proximity to everything! And last, the staff were wonderful! Thank you!
Stayed in August 2025
Reviewed: 2 August 2025
Suzana
EthiopiaNothing
The location is perfect in plaza Nueva , you can go any where by walk. And the staff in the reception is good they helped us to get taxi.
Stayed in July 2025
Reviewed: 27 July 2025
Ramzia
United Arab EmiratesThe breakfast was not that great . It did not have much variety
The location , the cleanliness, the staff is very nice
Stayed in July 2025
Reviewed: 26 July 2025
Isa
United KingdomNice staff and location. Comfortable bed and clean room
Stayed in July 2025
Reviewed: 24 July 2025
Chris
SpainGoing home
We loved the location, the staff, breakfast, cleanliness, the hotel is just fantastic, should be rated more than a 2 star. Fabulous views from balconies. I loved every moment
Stayed in July 2025
Reviewed: 19 July 2025
Elena
BulgariaThere wasn't anything I didn't like.
I came to Granada for the first time and stayed at Macia Plaza hotel. I liked everything, the staff were really friendly and helpful and always there when you needed them. I had to stay for 10 days. The room I booked was small and when there was an available room, the manager and the receptionists upgraded me to a bigger and more comfortable room which was amazing gesture from them. I was extremely surprised and happy and it made my stay even more pleasant. Such a thing has never happened to me before and shows how dedicated to making their guests comfortable all the staff really were. What's more, the rooms were clean and tidy and there was always a receptionist available to help. Also the breakfast was really good and offered a great variety and choices. Overall, everybody made me feel comfortable and like home, something I'm very thankful for and when I travel next time to Granada I'll choose this hotel again!
Stayed in July 2025
Reviewed: 18 July 2025
Paula
ArgentinaRooms were comfy and clean. The hotel was in the heart of the city.
Stayed in July 2025
Reviewed: 17 July 2025
Sameena
United KingdomNo refrigerator to keep my drinks cold
Location was extremely good , staff was amazing , so helpful on every matter nothing was too much ,
Stayed in July 2025
Reviewed: 9 July 2025
Paul
Australiafantastic location, close to Alhambra and all the main sights.
Stayed in June 2025
Reviewed: 5 July 2025
Trevor
Irelandnothing
Reception staff..Rosio ? beyond excellent. A credit to the hotel
Stayed in July 2025
Reviewed: 2 July 2025
Saskia
NetherlandsNothing. It was a nice stay
Perfect location in Granada. Directly in the city center , but quiet rooms.
Stayed in June 2025
Reviewed: 25 June 2025
Julie
United KingdomLocation was excellent. We easily travelled on the bus from the bus station to the hotel. The Plaza Nueva was in the middle of all the small lanes where the bodegas and tapas were. We got the small bus upto the Alhambra and with the advice from hotel reception got on the quickest bus.
Stayed in June 2025
Reviewed: 25 June 2025
Rebecca
SpainThe rooms were fine but a little old fashioned
The location was excellent for getting around walking. Staff friendly and helpful
Stayed in June 2025
Reviewed: 20 June 2025
Medhat
AustraliaThe only thing I can think of is better pillows and soundproofing as there was some noise along the corridor.
The location was very close to all major attractions in Granada and with walking distance to everything. Also all the staff were very friendly, helpful, polite and professional. They provided me with all the information I needed during my stay in Granada and would recommend to anyone who is visiting Granada.
Stayed in June 2025
Reviewed: 16 June 2025
Connie
AustraliaA fantastic location. Everything was in walking distance. Worth paying a little extra for the balcony room that overlooks the piazza, where there was always street entertainment. The staff were friendly and helpful. There is a taxi stand outside. Good restaurants within walking distance. Highly recommend.
Stayed in June 2025
Reviewed: 15 June 2025
Penelope
United StatesI really do t like carpeted rooms and the carpet was somewhat worn.
The best thing was the location right on the Plaza Nueva. The place was clean. Water pressure excellent.
Stayed in June 2025
Reviewed: 13 June 2025
ريما
Saudi ArabiaIt was a great stay and close to everything.
Stayed in June 2025
Reviewed: 11 June 2025
Robyn
AustraliaRoom decor was a little dated, but still pleasant
Proximity to shopping, old town, The Alhambra, restaurants etc was perfect. Couldn't have asked for better. Everything was a short walk away Breakfast facilities and food options were excellent and staff were very attentive Hotel frontage and reception staff were excellent. Provided lots of assistance and access to things like tickets to Flamenco shows. All was greatly appreciated There was a taxi rank outside the hotel, so it was easy to get a taxi to and from the train station Rooms and the bed were very comfortable We will recommend this hotel to friends
Stayed in May 2025
Reviewed: 10 June 2025
Hatice
TurkeyClean and perfect location
Stayed in June 2025
Reviewed: 9 June 2025
Gemma
SpainA little pricey for what it is
Great location and breakfast
Stayed in June 2025
Reviewed: 6 June 2025
Kristian
PolandThe hotel is located really well, with a view of Alhambra palace. The staff was really polite and cooperative. I would highly recommend it!
Stayed in June 2025
Reviewed: 5 June 2025
Luidmyla
CanadaEverything was excellent!
The property is charming, historic building in very good condition. Its main square of the city, fantastic view from balcony. All tours’s meet points located in front of the hotel! 3’ walking to airport ‘s bus stop
Stayed in June 2025
Reviewed: 1 June 2025
Bethany
United StatesDid not include breakfast
The balcony view. .amazing!
Stayed in May 2025
Fonte Nuova, Italy
Kumamoto, Japan
Santry, Ireland
Reith im Alpbachtal, Austria
Upesgrīva, Latvia
Boston, USA
Oskaloosa, USA
Mellieħa, Malta
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content