Reviews of Hotel Macià Plaza 2 stars
Plaza Nueva, 4, Albaicin, 18010 Granada, Spain
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Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe hotel, staff and facilities were all good. The location in Albaicín was excellent. The local bars were very reasonable and the food good.
There is no parking near the hotel so the closest parking is a distance from the hotel,. Because we have a large car the closest parking was a 20 minute walk away.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe location was perfect for Alhambra and all the main attractions. The bed was comfortable, the room was relatively quiet. Although the air conditioning outside the window (with no view) was noisy. The staff were unobtrusive and there if needed, but didn’t come forward with any suggestions to improve our stay in Granada. Overall, we’d suggest the property offers value for money and if you get a room with a veranda and view then your experience may differ from ours. However, despite our reservations about the property it didn’t spoil our wonderful time in Granada.
Our room, 305, was tired and dated. There was evidence of minor flood damage on the ceiling which as a consequence needs redecoration, as does the whole room. The bathroom door is simple frosted glass and doesn’t close, it has no lock and swings both in and out, making it awkward in such a tight space. This situation provides zero privacy for two people. This could be extremely awkward for two friends sharing, as are two beds joined together with absolutely no space in between. The shower temperature was erratic.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewI had the best experience with this hotel. First of all, they had upgraded me to a double room although I had booked a single. The room was very spacious, very clean and with all the facilities you need. Second, the location is just great. I honestly cannot think of a better location in Granada, right in the heart of the city and in close proximity to everything! And last, the staff were wonderful! Thank you!
Dear Guest, We are glad you enjoyed your stay with us, especially thanks to the hotel's location, its cleanliness, and the friendliness, helpfulness, and professionalism of the staff. I appreciate the rating you've given us, which motivates us to continue providing the best possible service to our guests. I hope you'll stay with us again next time you come to Granada. Best regards, Front desk
Dear Guest, We are glad you enjoyed your stay with us, especially thanks to the hotel's location, its cleanliness, and the friendliness, helpfulness, and professionalism of the staff. I appreciate the rating you've given us, which… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe location is perfect in plaza Nueva , you can go any where by walk. And the staff in the reception is good they helped us to get taxi.
Nothing
Dear Suzana Nasser, Thank you very much for taking the time to leave a review about your stay at Hotel Maciá Plaza. We are so glad you enjoyed your stay. It was a pleasure for our team to welcome you. We are delighted that you enjoyed our facilities and our service. We hope to welcome you back soon. Best regards, Reception Team
Dear Suzana Nasser, Thank you very much for taking the time to leave a review about your stay at Hotel Maciá Plaza. We are so glad you enjoyed your stay. It was a pleasure for our team to welcome you. We are delighted that you enjoyed our f… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewEvery thing was excellent with the exception of of a fridge in the room and an iron
Dear Guest, I am delighted that you enjoyed your stay with us, particularly the hotel's location and the friendliness, warmth and professionalism of our reception staff. Thank you for your rating, which motivates us to continue providing the best possible service to our guests. As we mentioned, we have a fridge and irons available at reception for the exclusive use of our guests. I hope that the next time you come to Granada, you will stay with us again. Kind regards, La dirección.
Dear Guest, I am delighted that you enjoyed your stay with us, particularly the hotel's location and the friendliness, warmth and professionalism of our reception staff. Thank you for your rating, which motivates us to continue providin… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewDear Devlin, Thank you for your wonderful review! We are delighted to hear that you found our hotel as described, comfortable, and clean. We are also glad that you appreciated our great location and that the air conditioning worked well for you. We look forward to welcoming you back to Macia Hoteles soon. Best regards, Front desk.
Dear Devlin, Thank you for your wonderful review! We are delighted to hear that you found our hotel as described, comfortable, and clean. We are also glad that you appreciated our great location and that the air conditioning worked well fo… Show more
Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe location , the cleanliness, the staff is very nice
The breakfast was not that great . It did not have much variety
Dear Ramzia, I am delighted that your stay with us was to your liking, thanks to, among other things, the hotel's location, its cleanliness, and the friendliness, kindness, and professionalism of the staff, which, along with the quality, variety, and quantity of the breakfast, are among the most highly valued aspects by the vast majority of guests who stay with us. Thank you for the rating you have given us, which motivates us to continue providing the best possible service to our guests. I hope that the next time you come to Granada, you will choose to stay with us again. Sincerely, Hotel Manager.
Dear Ramzia, I am delighted that your stay with us was to your liking, thanks to, among other things, the hotel's location, its cleanliness, and the friendliness, kindness, and professionalism of the staff, which, along with the quality… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewNice staff and location. Comfortable bed and clean room
Dear Isa, We would like to thank you for taking the time to share your experience with us. Your comment is very important for us to keep improving our service. We are delighted to read that you really like the Hotel and we hope you give us a new opportunity in the future. We look forward to welcoming you back soon. King regards. Front desk team
Dear Isa, We would like to thank you for taking the time to share your experience with us. Your comment is very important for us to keep improving our service. We are delighted to read that you really like the Hotel and we hope you give us … Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewWe loved the location, the staff, breakfast, cleanliness, the hotel is just fantastic, should be rated more than a 2 star. Fabulous views from balconies. I loved every moment
Going home
Dear Chris, Thank you so much for your wonderful review! We are thrilled to hear that you loved our location, staff, breakfast, and cleanliness, and that you found our hotel fantastic. It truly makes our day to know that you enjoyed the fabulous views from our balconies and loved every moment of your stay. We look forward to welcoming you back again soon. Sincerely, Front desk Maciá Plaza.
Dear Chris, Thank you so much for your wonderful review! We are thrilled to hear that you loved our location, staff, breakfast, and cleanliness, and that you found our hotel fantastic. It truly makes our day to know that you enjoyed the fa… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewI came to Granada for the first time and stayed at Macia Plaza hotel. I liked everything, the staff were really friendly and helpful and always there when you needed them. I had to stay for 10 days. The room I booked was small and when there was an available room, the manager and the receptionists upgraded me to a bigger and more comfortable room which was amazing gesture from them. I was extremely surprised and happy and it made my stay even more pleasant. Such a thing has never happened to me before and shows how dedicated to making their guests comfortable all the staff really were. What's more, the rooms were clean and tidy and there was always a receptionist available to help. Also the breakfast was really good and offered a great variety and choices. Overall, everybody made me feel comfortable and like home, something I'm very thankful for and when I travel next time to Granada I'll choose this hotel again!
There wasn't anything I didn't like.
Dear Elena, Thank you for your amazing review of Macia Plaza hotel! We are delighted to hear that you enjoyed your first stay in Granada with us. It was our pleasure to ensure your comfort, and we are especially pleased that you appreciated the room upgrade and the dedication of our staff. We strive to make every guest feel at home, and your kind words affirm our efforts. We are also glad you enjoyed the clean rooms and the breakfast variety. We look forward to welcoming you back to Macia Plaza on your next visit to Granada. Best regards, Front desk Hotel Maciá Plaza.
Dear Elena, Thank you for your amazing review of Macia Plaza hotel! We are delighted to hear that you enjoyed your first stay in Granada with us. It was our pleasure to ensure your comfort, and we are especially pleased that you apprecia… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewRooms were comfy and clean. The hotel was in the heart of the city.
Dear Paula Sabrina, Thank you very much for choosing to stay at Hotel Maciá Plaza and for this great review! We are delighted to hear that you found our rooms comfy and clean, and that our hotel's central location was convenient for you. We look forward to welcoming you back to Hotel Macià Plaza soon. All the best. Front desk. Best regards, Recepcion Plaza
Dear Paula Sabrina, Thank you very much for choosing to stay at Hotel Maciá Plaza and for this great review! We are delighted to hear that you found our rooms comfy and clean, and that our hotel's central location was convenient for you… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewLocation was extremely good , staff was amazing , so helpful on every matter nothing was too much ,
No refrigerator to keep my drinks cold
Dear Customer: I am glad that your stay with us was to your liking for all that you comment and I thank you for the score you have given us that motivates us to continue to provide the best possible service to our customers. If you had told us that you wanted to keep something in the fridge, we would have told you that there is a fridge at the front desk for our guests' use. I hope that the next time you come to Granada you will come back to stay with us. Best regards The management
Dear Customer: I am glad that your stay with us was to your liking for all that you comment and I thank you for the score you have given us that motivates us to continue to provide the best possible service to our customers. If you had told… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in June 2025
Verified reviewIts location is very good.
They gave me a single room and it was very cramped.
Dear Rehana: I am glad that your stay with us was good and that you liked the location of the hotel, which along with the quality and comfort of the rooms are the most valued points by the vast majority of customers who stay with us. The rooms have the measurements required by the administration. You made a reservation for a single room if you had wished you could have made a reservation for a superior room as we have different types of rooms according to the needs and tastes of our customers. I hope that the next time you come to Granada you will come back to stay with us. Best regards Management
Dear Rehana: I am glad that your stay with us was good and that you liked the location of the hotel, which along with the quality and comfort of the rooms are the most valued points by the vast majority of customers who stay with us. The ro… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewfantastic location, close to Alhambra and all the main sights.
Dear Mr. Paul, Thank you so much for your comment. We are delighted to hear that you had a positive experience and that you found perfect our location for visiting the city. We hope you will visit us again soon. Kind regards, Rocío Jiménez Front desk
Dear Mr. Paul, Thank you so much for your comment. We are delighted to hear that you had a positive experience and that you found perfect our location for visiting the city. We hope you will visit us again soon. Kind regards, Rocío Jim… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReception staff..Rosio ? beyond excellent. A credit to the hotel
nothing
Dear Trevor, Thank you very much for choosing to stay at Hotel Maciá Plaza and for this great review! We are delighted that you enjoyed your time with us and thank you for your kind words about our dedicated staff , it was our pleasure to have you here. We hope to welcome you back some time soon when you will visit Granada again. Kind regards, Front desk Maciá Plaza.
Dear Trevor, Thank you very much for choosing to stay at Hotel Maciá Plaza and for this great review! We are delighted that you enjoyed your time with us and thank you for your kind words about our dedicated staff , it was our pleasure to h… Show more
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewPerfect location in Granada. Directly in the city center , but quiet rooms.
Nothing. It was a nice stay
Dear Ana, Thank you very much for taking the time to leave a review about your stay at Hotel Maciá Plaza. We are very happy that had a wonderful stay. It was a pleasure for our team to welcome you. We are delighted that you enjoyed our facilities and our service. We hope to welcome you back soon. Best regards
Dear Ana, Thank you very much for taking the time to leave a review about your stay at Hotel Maciá Plaza. We are very happy that had a wonderful stay. It was a pleasure for our team to welcome you. We are delighted that you enjoyed our faci… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewLocation was excellent. We easily travelled on the bus from the bus station to the hotel. The Plaza Nueva was in the middle of all the small lanes where the bodegas and tapas were. We got the small bus upto the Alhambra and with the advice from hotel reception got on the quickest bus.
Dear Julie, On behalf of the entire hotel team, we would like to sincerely thank you for your trust, letting you know that it has been a real pleasure to have been able to attend you. We are pleased that you enjoyed the location of the hotel and its facilities. It will be a real pleasure for us to be able to attend you either in our establishments in Granada as well as those located in Seville, Córdoba and Sanlúcar. All the best. Silvia Serrano, Front desk.
Dear Julie, On behalf of the entire hotel team, we would like to sincerely thank you for your trust, letting you know that it has been a real pleasure to have been able to attend you. We are pleased that you enjoyed the location of the hot… Show more