8.1

Reviews of Hotel El Marino 2 stars

Muñoz 2, 30720 Santiago de la Ribera, Spain

  • 7.0 Good
    Keith

    Reviewed: 3 May 2025 · Stayed in May 2025

    Verified review
  • Yvonne

    Reviewed: 16 April 2025 · Stayed in April 2025

    Verified review

    Location, price, pet friendly, nice staff, good view

    Uncomfortable bed, cold room, no hotel parking.

  • Gerard

    Reviewed: 10 October 2024 · Stayed in October 2024

    Verified review

    Proximity to the beach.

    Size of room and no balcony. But fantastic views.

    Property response:

    Thank you. Eloy /recepcion

    Hotel El Marino
    6 April 2025
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  • Carol

    Reviewed: 20 June 2024 · Stayed in June 2024

    Verified review

    Location amazing.

    Very basic room but amazing view.

  • Danny

    Reviewed: 5 June 2024 · Stayed in May 2024

    Verified review
  • Adrian

    Reviewed: 19 January 2024 · Stayed in December 2023

    Verified review

    Very friendly staff. Good seafront location. Cafes and restaurants nearby.

    No parking, though street parking was possible nearby. Very little English spoken, though we got by with a little Spanish and a very positive helpful attitude from reception staff.

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  • Thomson

    Reviewed: 23 October 2023 · Stayed in October 2023

    Verified review

    Location close to beach

    Not very comfortable beds typical spanish no coffee facilities had to walk to local bakers to get morning coffee

    Property response:

    We are sorry that our installations were not to your liking, regarding the restaurant service, we are sorry it is another company unrelated to us Mª Gabriela Lopez.

    Hotel El Marino
    31 October 2023
  • Peter

    Reviewed: 2 October 2023 · Stayed in September 2023

    Verified review

    Location is fab right across from the beach and staff were so nice especially Maria

    Property response:

    Thank you,we hope to see you again at our hotel Saludos. Mª Gabriela Lopez.

    Hotel El Marino
    12 January 2024
  • Una

    Reviewed: 11 August 2023 · Stayed in August 2023

    Verified review

    5 day stay pre booked & paid Last minute injury (broken shoulder 1 week before travel) meant no travel permissable. Pre-paid, but absolutely no give, goodwill, compromise or any type of customer service offered or shown by manager re possible booking change of date or partial refund, despite 7 days notice. Cannot comment on hotel facilities as I never got to enjoy them, but do NOT pay in advance if you are booking rooms.

    Property response:

    . Good morning, in response to your complaint, we responded by email, and in it we told you that we were maintaining your reservation until the end of September, and you asked us to maintain it until 2024, regarding payment, who do you pay? for your reservation it is to Booking at the time you make it, we charge booking with a number that booking provides us, and in the rules it says that the cancellation must be before 30 days, and so we still keep it until the end of September. Good morning, in response to your complaint, we responded by email, and in it we told you that we were maintaining your reservation until the end of September, and you asked us to maintain it until 2024, regarding payment, who do you pay? for your reservation it is to Booking at the time you make it, we charge booking with a number that booking provides us, and in the rules it says that the cancellation must be before 30 days, and so we still keep it until the end of September. Good morning, in response to your complaint, we responded by email, and in it we told you that we were maintaining your reservation until the end of September, and you asked us to maintain it until 2024, regarding payment, who do you pay? for your reservation it is to Booking at the time you make it, we charge booking with a number that booking provides us, and in the rules it says that the cancellation must be before 30 days, and so we still keep it until the end of September. Mª Gabriela Lopez.

    . Good morning, in response to your complaint, we responded by email, and in it we told you that we were maintaining your reservation until the end of September, and you asked us to maintain it until 2024, regarding payment, who do you pay… Show more

    Hotel El Marino
    31 October 2023
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  • Kenneth

    Reviewed: 12 June 2023 · Stayed in June 2023

    Verified review

    No breakfast but restaurant downstairs sea views brilliant very close to bars and restaurant

    Parking hit and miss I was lucky 50 yards from hotel bit dated but adequate

    Property response:

    Thank you very much we hopeto be able to assist you whenever you request our services. Mª Gabriela Lopez

    Hotel El Marino
    26 June 2023
  • Andrew

    Reviewed: 5 June 2023 · Stayed in May 2023

    Verified review
  • Cees

    Reviewed: 26 April 2023 · Stayed in March 2023

    Verified review
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  • Sinead

    Reviewed: 5 December 2022 · Stayed in December 2022

    Verified review
  • Simon

    Reviewed: 1 December 2022 · Stayed in November 2022

    Verified review
  • Ruth

    Reviewed: 16 November 2022 · Stayed in November 2022

    Verified review
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  • Graham

    Reviewed: 6 November 2022 · Stayed in October 2022

    Verified review
  • Gerard

    Reviewed: 1 November 2022 · Stayed in October 2022

    Verified review
  • Juan

    Reviewed: 30 October 2022 · Stayed in October 2022

    Verified review
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  • Bill

    Reviewed: 11 October 2022 · Stayed in October 2022

    Verified review

    Welcoming, friendly, helpful staff who took a personal interest in their guests. Great location on the promenade. Facilities are standard but sufficient. Will certainly be back!

    Property response:

    Thank

    Hotel El Marino
    12 January 2024
  • Chris

    Reviewed: 3 October 2022 · Stayed in October 2022

    Verified review

    The location was superb

    There was a musty smell in the wardrobes which needs attending to.

  • Paul

    Reviewed: 6 September 2022 · Stayed in September 2022

    Verified review

    the staff and the location

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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