Reviews of Medplaya Aparthotel Esmeraldas 3 stars
Vilafranca del Penedès, s/n., 17320 Tossa de Mar, Spain

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Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewApartments were clean and well maintained, location was ideal for our needs. Short walk to the beach or into the town, parking (paid) was useful as parking in Tossa is difficult and expensive.
Pool a little crowded at times but to be expected in peak season
Hello Adrian, Thank you for sharing your experience with us. We’re delighted to hear that you found the apartments clean and well maintained, and that our location and parking facilities suited your needs. We also appreciate your comment regarding the pool, and we take note as we continue working to improve our guests’ experience. We hope to welcome you back soon for another stay in Tossa. Best regards, Hoteles MedPlaya
Hello Adrian, Thank you for sharing your experience with us. We’re delighted to hear that you found the apartments clean and well maintained, and that our location and parking facilities suited your needs. We also appreciate your comment … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewFair
Hello Alaa, Thank you for sharing your feedback. We appreciate your comments and hope to have the opportunity to welcome you back for an even better experience in the future. Best regards, Hoteles MedPlaya
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewRooms good size. Free AC. Pool large enough and plenty of sun beds. Area very clean. Small quiet area hotel ideal for families
No quiet lounge area. Limited Snacks
Dear Joynson, Thank you for your kind review. We’re pleased to hear that you enjoyed the spacious rooms, clean environment, and family-friendly atmosphere. We appreciate your feedback regarding the lounge area and snack options. Your comments help us identify areas for improvement, and we’ll take them into consideration as we continue enhancing our services. We hope to welcome you and your family again soon. Kind regards, MedPlaya Hotels
Dear Joynson, Thank you for your kind review. We’re pleased to hear that you enjoyed the spacious rooms, clean environment, and family-friendly atmosphere. We appreciate your feedback regarding the lounge area and snack options. Your comm… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewBig thanks to friendly and kind stuff! Special thanks for early morning taxi to Girona airport!
Sound insulation between rooms.
Hi Viktors, Thank you very much for your kind words! We’re delighted to hear that you appreciated the friendliness of our team — we’ll make sure to pass on your comments. We also take note of your feedback about the sound insulation, and we’ll consider it as we continue working to improve our guests’ experience. We hope to welcome you back again soon! Best regards, MedPlaya Hotels
Hi Viktors, Thank you very much for your kind words! We’re delighted to hear that you appreciated the friendliness of our team — we’ll make sure to pass on your comments. We also take note of your feedback about the sound insulation, and … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewGreat spacious room for a family of for, friendly staff, fine breakfasts. Highly recommended for the price.
Dear Yulian, Thank you so much for your kind feedback. We're delighted to hear that you enjoyed the spacious room, our friendly team, and the breakfast offerings. It's wonderful to know that you found it all to be great value! We hope to see you soon again. Kind regards, MedPlaya Hotels
Dear Yulian, Thank you so much for your kind feedback. We're delighted to hear that you enjoyed the spacious room, our friendly team, and the breakfast offerings. It's wonderful to know that you found it all to be great value! We hope to … Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewThe room was very spacious and the staff very friendly. It is a ten minute walk to the beach, so very close. In general the location is great.
The only downside is the lack of basic ingredients in the room, such as salt and pepper.
Hello Natalia, Thank you so much for your lovely review! We’re delighted to hear you enjoyed your spacious room, the friendliness of our team, and the great location close to the beach. We appreciate your suggestions and will take them into account to keep improving our services. We hope to welcome you back again soon! Best regards, MedPlaya Hotels
Hello Natalia, Thank you so much for your lovely review! We’re delighted to hear you enjoyed your spacious room, the friendliness of our team, and the great location close to the beach. We appreciate your suggestions and will take them int… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewSofa bed
Hello Marina, Thank you very much for your feedback! We're glad to know you had a positive overall experience. We’re sorry to hear the sofa bed didn’t meet your expectations — we’ll take note of your comments to keep improving comfort for our guests. We hope to welcome you back again soon! Best regards, MedPlaya Hotels
Hello Marina, Thank you very much for your feedback! We're glad to know you had a positive overall experience. We’re sorry to hear the sofa bed didn’t meet your expectations — we’ll take note of your comments to keep improving comfort for… Show more
Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewNice pool, pretty clean, friendly staff
Dear guest, Thank you for your kind words! We’re glad you enjoyed the pool and found our team friendly and the hotel clean. We look forward to welcoming you back soon! MedPlaya Hotels
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified review5 STARS for this excellent apartment, great communication,and requests honoured. Lovely staff, everywhere was spotless, pool and bar area very comfortable, breakfast was very good, varied selections of good quality food. Ideal location for family groups, quiet area,but near shops and beach. Apartment was so well equipped, with wash up pack, teatowel, soaps shower gel. shampoo.also safe. Overall excellent.
nothing !!
Hello Jacinta, Thank you so much for your wonderful review! We’re delighted to hear you enjoyed the apartment, the spotless facilities, and the friendly staff. It’s great to know that the location, amenities, and breakfast met your expectations. Your kind words motivate us to continue providing excellent service. We look forward to welcoming you and your family again soon! Kind regards MedPlaya Hotels.
Hello Jacinta, Thank you so much for your wonderful review! We’re delighted to hear you enjoyed the apartment, the spotless facilities, and the friendly staff. It’s great to know that the location, amenities, and breakfast met your expect… Show more
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in April 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified review- really helpful and friendly reception - pool area wasn’t too full which was nice - 10 min walk from everything, great location - market outside hotel some days
Hola Kristine, Thank you for your lovely review! We're so happy to hear that our reception team made you feel welcome and that you enjoyed the pool area and our fantastic location. I We truly appreciate your kind words and hope to welcome you back for another wonderful stay. MedPlaya Hotels
Hola Kristine, Thank you for your lovely review! We're so happy to hear that our reception team made you feel welcome and that you enjoyed the pool area and our fantastic location. I We truly appreciate your kind words and hope to welcome… Show more
Reviewed: 7 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified review