The hotel is about 100 years old and the furniture is not the newest, but we appreciated our room because it was pretty big, bright and everything was clean and tidy. The bed was huge and really comfortable, which is one of the things that matter most to us. The floors made a creaking sound almost every time you set foot on them, which we believe is quite understandable given how old the building is, sometimes making us feel like the people above our room and the ones in the hallway were in the same room as us. However, these were only minor inconveniences. What we actually found unacceptable was the fact that every morning, we found (almost) dead cockroaches on our shower and bathroom floors. We informed the staff about this matter - they knew the cockroaches were coming up the drains and were using some solution to kill them - and the cleaning team did a great job making sure they disappeared while we were out of the room; unfortunately, they kept coming back every morning. This made us think that there is a problem with the drainage system, which should be carefully assessed by the owners before renting the property to anyone.

We stayed at Hotel Neguri for 10 nights in the beginning of August. The hotel is situated in a great location, very close to the beach, as well as a metro station, which were the main reasons for booking it. We were pleased to see that even though we asked about air conditioning and they informed us they did not have any, our room was provided with a fan (I am not sure if every room has one, it was just a nice touch). The staff was lovely and always happy to help and the cleaning team carefully made up out room every single day. The hotel is about 100 years old and the furniture is not the newest, but we appreciated our room because it was pretty big, bright and everything was clean and tidy. The bed was huge and really comfortable, which is one of the things that matter most to us.

Stayed in August 2025

No air conditioning although we were giving a fan on request

Excellent location. Nice big room

Stayed in August 2025

Could do with a refurbish. A bit dated. Stairs were very creaky when people coming in and out of their rooms.

Had character

Stayed in May 2025

The rooms facing the main street can get loud because of the traffic.

The room was very spacious, clean and comfortable

Stayed in September 2024

Without aircondition and fridge is quite hard to be there in sommertime. It would be a Perfect place with them.

Very charming, good location, nice staff.

Stayed in July 2024

Dated furniture No working blinds or curtains

Perfect location Cafe and bar very close with better facilities for dining

Stayed in July 2024

No air con (or if there was I didn’t find it). Breakfast available from 08:00 but a little too late when early start needed.

Hotel was easy to find - room very clean. Host welcoming and helpful.

Stayed in June 2024

Overall, it is extremely noisy and you hear both the non stop cars from the road next to the hotel and other peoples rooms (to the point where you cannot sleep even if not a light sleeper). Then also the cleanliness could be improved and rooms could include a kettle tea/coffee and glasses for guests.

The staff was nice and the hotel is well located (you can easily reach Bilbao or other neighbouring towns with the metro) and includes parking

Stayed in May 2024

In the room I hoped there would have been a dimmer reading light or something to make it look a bit softer after sunset - the lights were bright and somehow didn’t feel like fitting in.

The room was spacious and the bathroom clean and roomy. The old house has its charm.

Stayed in May 2024

There is no air conditioning in the room and a really, really loud street directly in front of the building. So you can either sleep with windows closed and sweat or sleep with open windows and have cars, trucks and motorcycles extremely loudly rush directly beside your bed. We were really tired after 3 days not sleeping well. So if noise is an important aspect for you, this might not be the right hotel for you, or at least not a street-facing room.

This is a nice historic building close to the metro station. The staff was very nice, the breakfast good and the coffee excelent! The room itself was fine.

Stayed in September 2023

Nothing

Lovely old hotel with original features. Easy check in/out. Big comfortable bed and strong shower

Stayed in October 2023

Shower very small. TV did not work.

Stayed in September 2023

Location, room, staff, price

Stayed in August 2023

The room had a slopping roof in the middle that was in the way and you had to walk bent over. The wardrobe was coming apart. The shower was too small and couldn't move in it without opening the doors. I don't think the room was worth the money.

The location was excellent. Very friendly staff including the cleaner who was lovely and chatty.

Stayed in July 2023

Lack of air con and the place felt tired. In need of TLC.

Great location with free car parking. Easy access to both old and new areas. Close to train station. And lovely cafe bar next door.

Stayed in June 2023

—-

very well situated, has a car parking place that is very important for the area

Stayed in June 2023

Very friendly staff and secure parking on site, good for motorcycle travel, old and nice building, big enough room, close to the ocean and subway

Stayed in October 2022

We could easily listen to the cars passing in the street in front of the Hotel from our room during the night.

The person at the reception of the Hotel is very nice and helpful. The rooms are spacious and clean.

Stayed in November 2022

spartan rooms breakfast without good bakery bread 30 minute metro ride to city center

clean good bed 5 min walk to metro

Stayed in November 2022

The bathroom needed an upgrade but bearing in mind the recent pandemic this was forgiven. There was variety at breakfast, the produce was fresh and the coffee great but it was exactly the same every day for one week, some additions would have been nice.

Great location, close to beach and metro. Lovely building, rooms with character. Excellent reception manager, very efficient and helpful and friendly Comfy bed. Great shower. Spotless

Stayed in September 2022

The only draw back is the road noise from the room we were in. However we closed the window/door and shutter and were so tired we slept without any problem.

A lovely old building with traditional features and modern facilities. Our room was clean and beds were comfortable. There was a small fridge with water and a desk fan to keep us cool. (taken note of previous comments.) The host was friendly and we used google translate to communicate. It was conveniently located for a stroll to the promenade. It is only a 2star hotel so you shouldn’t be expecting grandeur, we liked it.

Stayed in July 2025

Nothing.

Lovely hotel in a beautiful suburb just outside Bilbao. Easy connections to the city and a short walk to a great local beach. Staff exceptionally welcoming, friendly and engaged - we appreciated all the support for Tottenham Hotspur ahead of them winning the UEFA Cup.

Stayed in May 2025

Friendly & very welcoming

Stayed in December 2024

Perfect for us. Staff were very friendly. Good good. Comfortable and clean.

Stayed in May 2024