Reviews of Hotel Neguri 2 stars

We stayed at Hotel Neguri for 10 nights in the beginning of August. The hotel is situated in a great location, very close to the beach, as well as a metro station, which were the main reasons for booking it. We were pleased to see that even though we asked about air conditioning and they informed us they did not have any, our room was provided with a fan (I am not sure if every room has one, it was just a nice touch). The staff was lovely and always happy to help and the cleaning team carefully made up out room every single day. The hotel is about 100 years old and the furniture is not the newest, but we appreciated our room because it was pretty big, bright and everything was clean and tidy. The bed was huge and really comfortable, which is one of the things that matter most to us.

The hotel is about 100 years old and the furniture is not the newest, but we appreciated our room because it was pretty big, bright and everything was clean and tidy. The bed was huge and really comfortable, which is one of the things that matter most to us. The floors made a creaking sound almost every time you set foot on them, which we believe is quite understandable given how old the building is, sometimes making us feel like the people above our room and the ones in the hallway were in the same room as us. However, these were only minor inconveniences. What we actually found unacceptable was the fact that every morning, we found (almost) dead cockroaches on our shower and bathroom floors. We informed the staff about this matter - they knew the cockroaches were coming up the drains and were using some solution to kill them - and the cleaning team did a great job making sure they disappeared while we were out of the room; unfortunately, they kept coming back every morning. This made us think that there is a problem with the drainage system, which should be carefully assessed by the owners before renting the property to anyone.

Excellent location. Nice big room

No air conditioning although we were giving a fan on request

A lovely old building with traditional features and modern facilities. Our room was clean and beds were comfortable. There was a small fridge with water and a desk fan to keep us cool. (taken note of previous comments.) The host was friendly and we used google translate to communicate. It was conveniently located for a stroll to the promenade. It is only a 2star hotel so you shouldn’t be expecting grandeur, we liked it.

The only draw back is the road noise from the room we were in. However we closed the window/door and shutter and were so tired we slept without any problem.

Had character

Could do with a refurbish. A bit dated. Stairs were very creaky when people coming in and out of their rooms.

Lovely hotel in a beautiful suburb just outside Bilbao. Easy connections to the city and a short walk to a great local beach. Staff exceptionally welcoming, friendly and engaged - we appreciated all the support for Tottenham Hotspur ahead of them winning the UEFA Cup.

Nothing.

The room was very spacious, clean and comfortable

The rooms facing the main street can get loud because of the traffic.

Very charming, good location, nice staff.

Without aircondition and fridge is quite hard to be there in sommertime. It would be a Perfect place with them.

Perfect location Cafe and bar very close with better facilities for dining

Dated furniture No working blinds or curtains

Hotel was easy to find - room very clean. Host welcoming and helpful.

No air con (or if there was I didn’t find it). Breakfast available from 08:00 but a little too late when early start needed.

Perfect for us. Staff were very friendly. Good good. Comfortable and clean.

Cozy hotel, great location

The staff was nice and the hotel is well located (you can easily reach Bilbao or other neighbouring towns with the metro) and includes parking

Overall, it is extremely noisy and you hear both the non stop cars from the road next to the hotel and other peoples rooms (to the point where you cannot sleep even if not a light sleeper). Then also the cleanliness could be improved and rooms could include a kettle tea/coffee and glasses for guests.

The room was spacious and the bathroom clean and roomy. The old house has its charm.

In the room I hoped there would have been a dimmer reading light or something to make it look a bit softer after sunset - the lights were bright and somehow didn’t feel like fitting in.

Location was good, close to beach and very clean

We had a leak in our room at midnight from shower in room over head. Reception were not helpful, we got no apology or compensation or not offered a new room and just provided with towels to mop it up