8.0

Reviews of NH Barcelona Eixample 3 stars

Valencia, 105-107, Eixample, 08011 Barcelona, Spain

  • Ljuben

    Reviewed: 4 September 2025 · Stayed in August 2025

    Verified review
  • Tom_piove

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review
  • Anca

    Reviewed: 1 September 2025 · Stayed in September 2025

    Verified review

    Good location.

    Walls very thin, couldn’t sleep at all for five nights! You can hear all that happens on the floor and nearby rooms( showering, talking, doors slamming all the time, sneezing, etc). The maids all day long whistle and sing from very early in the Morning. Clogged shower cabin . A tiring and disappointing experience

    Property response:

    Dear Anca, Thank you for choosing NH Barcelona Eixample in your recent visit to Barcelona and for taking the time to share the comments about your stay. We are very sorry to learn you did not fully enjoy your stay at our hotel. We highly value the opinions and comments provided by guests and continuously strive to provide an exceptional quality service. We hope to welcome you back again and have the opportunity to recover your confidence in our product and services. Best Regards, NH Barcelona Eixample

    Dear Anca, Thank you for choosing NH Barcelona Eixample in your recent visit to Barcelona and for taking the time to share the comments about your stay. We are very sorry to learn you did not fully enjoy your stay at our hotel. We highly v… Show more

    NH Barcelona Eixample
    3 September 2025
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  • Eric

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 29 August 2025 · Stayed in July 2025

    Verified review

    I enjoyed my stay at this hotel. The staff was helpful and caring. Knowledgeable staff to guide me around the city.

    No complaints

    Property response:

    Dear Guest, It's wonderful to hear that you enjoyed your stay with us. Your kind words about our helpful and caring staff are greatly appreciated, as it's our goal to ensure our guests' stays are as comfortable and enjoyable as possible. As for guiding you around the city, we take great pride in our team's local knowledge and their ability to enhance our guests' experiences. We're thrilled that you had a complaint-free stay, and we hope to welcome you back again in the future. Best Regards. Pablo Castelvechi Jefe de recepción NH Eixample

    Dear Guest, It's wonderful to hear that you enjoyed your stay with us. Your kind words about our helpful and caring staff are greatly appreciated, as it's our goal to ensure our guests' stays are as comfortable and enjoyable as possible. … Show more

    NH Barcelona Eixample
    31 August 2025
  • Michael

    Reviewed: 25 August 2025 · Stayed in July 2025

    Verified review
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  • Isaac

    Reviewed: 24 August 2025 · Stayed in June 2025

    Verified review
  • 7.0 Good
    Jan

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Accessible to metro

    Property response:

    Dear Jan, Thank you very much for sharing such a nice review about your recent visit at NH Barcelona Eixample. We are truly delighted you enjoyed your stay in Barcelona, it was a pleasure to have you with us. Thank you for your kind words about the hotel. As you mention, the hotel has a great location in the heart of l’Eixample District, close to the most important attractions, shops, restaurants and from only 15 minutes walking from Passeig de Gracia. Here you have your home away from home. We look forward to welcome you back again. Best Regards, NH Barcelona Eixample

    Dear Jan, Thank you very much for sharing such a nice review about your recent visit at NH Barcelona Eixample. We are truly delighted you enjoyed your stay in Barcelona, it was a pleasure to have you with us. Thank you for your kind words… Show more

    NH Barcelona Eixample
    26 August 2025
  • Cristina

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
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  • Jo

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • Sinem

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    The location is alright

    The room was not properly cleaned. The staff was not very kind

    Property response:

    Dear guest, It's pleasing to hear that you found our location suitable for your needs. However, it's disappointing to learn about your experience regarding the cleanliness of the room and the service provided by our staff. A clean and welcoming environment is at the core of what we strive for, and we take pride in maintaining a high level of professionalism among our staff members. Your experience, as described, does not live up to the standards we set for ourselves. While we cannot change the past, we continuously aim to enhance our services to provide a better experience for all our guests. Your feedback is valuable, and we genuinely appreciate you bringing these issues to our attention. Once again, thank you for your feedback, and we hope to have the pleasure of serving you again in the future, exceeding your expectations. Best regards. Pablo Castelvechi Jefe de recepción NH Eixample

    Dear guest, It's pleasing to hear that you found our location suitable for your needs. However, it's disappointing to learn about your experience regarding the cleanliness of the room and the service provided by our staff. A clean and wel… Show more

    NH Barcelona Eixample
    22 August 2025
  • Gustavo

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Location was excellent and staff friendly

    Room was small, dark and loud

    Property response:

    Dear Guest, It's uplifting to hear that our location was excellent for your needs and that our staff met your expectations with their friendliness. These are aspects we strive to maintain to ensure an enjoyable stay for our guests. On the other hand, we regret to hear about your experience with the room conditions. We aim to provide a relaxing and comfortable environment for our guests. We apologize if this wasn't your experience and we appreciate your understanding. We hope that despite this setback, you were able to make the most of your stay with us. Thank you for sharing your experiences; it helps us better our services. Yours sincerely. Pablo Castelvechi Jefe de recepción NH Eixample

    Dear Guest, It's uplifting to hear that our location was excellent for your needs and that our staff met your expectations with their friendliness. These are aspects we strive to maintain to ensure an enjoyable stay for our guests. On th… Show more

    NH Barcelona Eixample
    22 August 2025
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  • Cindy

    Reviewed: 13 August 2025 · Stayed in July 2025

    Verified review

    Great location, good restaurants near by. Close to metro

    AC broke and room was very hot. No available fans. I was moved to a lower floor but it was just as hot

    Property response:

    Dear Guest, Your feedback is greatly appreciated. It's delightful to hear that you enjoyed our prime location and the surrounding restaurants. We are fortunate to be situated in an area that offers easy access to public transport, which our guests often find convenient. We are, however, truly sorry to hear about your experience with the air conditioning. We understand how uncomfortable a hot room can be, especially when you're looking forward to a relaxing stay. We strive to provide our guests with the utmost comfort, and it's disheartening to learn that we fell short in this instance. It has been completely fixed. Once again, thank you for your valuable input. It helps us identify areas in which we can improve to provide a better experience in the future. We look forward to the opportunity to serve you again soon. Pablo Castelvechi Jefe de recepción NH Eixample

    Dear Guest, Your feedback is greatly appreciated. It's delightful to hear that you enjoyed our prime location and the surrounding restaurants. We are fortunate to be situated in an area that offers easy access to public transport, which ou… Show more

    NH Barcelona Eixample
    13 August 2025
  • Mary

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Breakfast Friendly staff

    Identical cards (why two??) for electricity and key.

    Property response:

    Dear Guest, It's delightful to hear that our breakfast and friendly staff enhanced your stay. We go to great lengths to ensure our guests feel welcomed by our team. Regarding your comment about the two identical cards, we understand it might seem a bit confusing. The card system aims to simplify things for our guests, but we certainly appreciate your views. Your feedback is valuable and helps us understand different perspectives. We are looking forward to welcoming you again in the future. Best regards. Pablo Castelvechi Jefe de recepción NH Eixample

    Dear Guest, It's delightful to hear that our breakfast and friendly staff enhanced your stay. We go to great lengths to ensure our guests feel welcomed by our team. Regarding your comment about the two identical cards, we understand it m… Show more

    NH Barcelona Eixample
    11 August 2025
  • Paul

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review
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  • Оксана

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    Breakfast was good

    The room was quite small and dark

    Property response:

    Dear Guest, It's wonderful to hear that you enjoyed our breakfast selection. We strive to offer a variety of delicious options to kickstart your day, so your positive feedback is greatly appreciated. Regarding your comment about the room, we aim to provide comfortable and well-lit spaces for all our guests. We're sorry to hear if this wasn't your experience. For future stays, please do let our front desk staff know of any issues or preferences you may have. They're always ready to assist in making your stay as pleasant as possible. Thank you once again for your valuable feedback. We hope to have the opportunity to serve you again soon. Pablo Castelvechi Jefe de recepción NH Eixample

    Dear Guest, It's wonderful to hear that you enjoyed our breakfast selection. We strive to offer a variety of delicious options to kickstart your day, so your positive feedback is greatly appreciated. Regarding your comment about the room… Show more

    NH Barcelona Eixample
    7 August 2025
  • Kirsty

    Reviewed: 6 August 2025 · Stayed in July 2025

    Verified review

    Clean, nice breakfast, friendly staff, good location.

    Nothing.

    Property response:

    Dear Guest, Your commendation on the cleanliness and location of our hotel, our friendly staff, and the breakfast we offer is truly appreciated. We are delighted to hear that you enjoyed your stay with us and found no negatives during your visit. Our team takes great pride in providing our guests with a positive and memorable experience. We aim to uphold these standards consistently and we're thrilled to know that we succeeded during your stay. Your positive feedback is a testament to our continuous efforts to provide our guests with an ideal hotel experience. We look forward to welcoming you back in the future. Pablo Castelvechi Jefe de recepción NH Eixample

    Dear Guest, Your commendation on the cleanliness and location of our hotel, our friendly staff, and the breakfast we offer is truly appreciated. We are delighted to hear that you enjoyed your stay with us and found no negatives during your… Show more

    NH Barcelona Eixample
    7 August 2025
  • Miu

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    The facilities in the room are old and not very clean. For examples, there were unpleasure smell from the fridge. No electrical kettle for making tea in the morning.

    Property response:

    Dear Guest, We regret to hear about your recent experience at our hotel. We strive to provide a comfortable and clean environment for our guests, and it appears we fell short in your case. The issues you've mentioned regarding the room facilities are not reflective of our usual standards. Our guests' comfort is paramount to us, and we equip all our rooms with modern and functional amenities. While our team cannot directly address your concerns, please know that we are dedicated to maintaining a high-quality experience for all our guests. We sincerely hope that we can meet your expectations on your next visit. Thank you for your valuable feedback. Pablo Castelvechi Jefe de recepción NH Eixample

    Dear Guest, We regret to hear about your recent experience at our hotel. We strive to provide a comfortable and clean environment for our guests, and it appears we fell short in your case. The issues you've mentioned regarding the room f… Show more

    NH Barcelona Eixample
    7 August 2025
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  • Harsha

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    The staff were friendly, helpful and location of the hotel is good

    The standard single room they gave me had old interiors and wallpapers were kind off peeling off

    Property response:

    Dear Guest, It brings us joy to know that our staff's friendly demeanor and the hotel's location met your expectations. Our team always strives to provide a helpful and welcoming atmosphere for all our guests. In regards to the room condition, we take your observations seriously. While we aim to provide an experience that combines both comfort and a touch of history, it's clear that your room didn't completely live up to this vision. We appreciate you bringing this to our attention and rest assured, your feedback is valuable to us. We hope to see you again in the near future, where we can provide you with an even better experience. Kind regards. Pablo Castelvechi Jefe de recepción NH Eixample

    Dear Guest, It brings us joy to know that our staff's friendly demeanor and the hotel's location met your expectations. Our team always strives to provide a helpful and welcoming atmosphere for all our guests. In regards to the room condi… Show more

    NH Barcelona Eixample
    7 August 2025
  • Patience

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Close to most attractions, quieter neighborhood, spacious rooms

    Bathroom was not all that clean.

    Property response:

    Dear guest, Your recent stay at our hotel and your detailed feedback are deeply appreciated. We are delighted to learn that you found our location convenient and our rooms spacious. As for your concern regarding the cleanliness of the bathroom, we sincerely apologize if it did not meet your expectations. Our goal is to provide a comfortable and spotless environment for all our guests. We look forward to welcoming you back for a more seamless and enjoyable stay in future. Pablo Castelvechi Jefe de recepción NH Eixample

    Dear guest, Your recent stay at our hotel and your detailed feedback are deeply appreciated. We are delighted to learn that you found our location convenient and our rooms spacious. As for your concern regarding the cleanliness of the b… Show more

    NH Barcelona Eixample
    7 August 2025
  • David

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Location best aspect. Good quality hotel and staff fine.

    A little bit noisy at night, room noise insulation lacking. could hear room neighbours if they spoke loudly and even running hot water or closing doors

    Property response:

    Dear Guest, Your feedback is greatly appreciated. It's wonderful to hear that you were pleased with our hotel's location and that our staff met your expectations. We strive to provide a comfortable and enjoyable stay for all our guests. On the other hand, we are sorry to hear about the noise issues you experienced during your stay. Although we cannot offer an immediate solution, we can assure you that your comfort is our top priority, and your feedback provides us with valuable insight which will help us strive for improvement. Once again, thank you for your feedback and we hope to have another opportunity to serve you better in the future. Pablo Castelvechi Jefe de recepción NH Eixample

    Dear Guest, Your feedback is greatly appreciated. It's wonderful to hear that you were pleased with our hotel's location and that our staff met your expectations. We strive to provide a comfortable and enjoyable stay for all our guests. … Show more

    NH Barcelona Eixample
    7 August 2025
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  • Hao

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Front desk staff are helpful

    The towels are dirty

  • Luca

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    All good as always

  • Andrew

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
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  • Anonymous

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    My room was 108. i did enjoy the night at the hotel. The man working at the desk during the evening and overnight, brought some towels to my room at my request himself with not much wait time.

    i had asked for a wake up call from one man working at the hotel however I never received it. The man working at the desk my not have understood my request or he forgot.

    Property response:

    Dear Guest, We are delighted to hear that you enjoyed your stay in room 108 and that our staff was able to promptly assist with your request for towels. Our team members are always dedicated to ensuring our guests have a comfortable stay. We are, however, deeply regretful to hear about your missed wake-up call. Our aim is to provide a seamless experience for all our guests, and it seems we fell short in this instance. We sincerely apologize for any inconvenience this may have caused. As a hotel, we are always striving to improve our services and your feedback is invaluable in this regard. We hope to have another opportunity to host you, ensuring an even better experience. Best regards. Pablo Castelvechi Jefe de recepción NH Eixample

    Dear Guest, We are delighted to hear that you enjoyed your stay in room 108 and that our staff was able to promptly assist with your request for towels. Our team members are always dedicated to ensuring our guests have a comfortable stay. … Show more

    NH Barcelona Eixample
    27 July 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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