Reviews of Sercotel Puerta de la Catedral 4 stars
Plaza Juan XXIII, 5, 37008 Salamanca, Spain
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Reviewed: 3 September 2025 · Stayed in July 2025
Verified reviewA lovely hotel right next to the cathedral. All the staff were very friendly and helpful. The room was perfect with a great terrace to sit out on. There was also secure underground parking for our motorcycle which was easy to find.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewAccommodation is always spotlessly clean, comfortable and welcoming Great location too! Not my first stay and definitely not my last.
Love it here so nothing!
Dear Lorraine, Thank you for your kind words regarding your stay at Sercotel Puerta de la Catedral. We are delighted to hear that you found our accommodation to be clean, comfortable, and welcoming. We look forward to welcoming you back for many more memorable stays. Best regards, Miguel Benitez Guest Experience Sercotel Puerta de la Catedral
Dear Lorraine, Thank you for your kind words regarding your stay at Sercotel Puerta de la Catedral. We are delighted to hear that you found our accommodation to be clean, comfortable, and welcoming. We look forward to welcoming you back fo… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewFantastic location right in the heart of Salamanca. Well appointed good size room with comfortable bed. Nice breakfast served in basement dining room. Easy to navigate to by car in spite of being inside the old town.
Spaces in the underground parking garage were a little snug.
Dear Deborah, Thank you for your kind feedback regarding your recent stay at Sercotel Puerta de la Catedral. We are delighted to hear that you enjoyed our central location, comfortable accommodations, and breakfast service. We appreciate your mention of the underground parking; we strive to offer convenient access despite our historical setting. Your insights are valuable to us as we continuously seek to enhance our guests' experiences. Best regards, Marta López Guest Experience Sercotel Puerta de la Catedral
Dear Deborah, Thank you for your kind feedback regarding your recent stay at Sercotel Puerta de la Catedral. We are delighted to hear that you enjoyed our central location, comfortable accommodations, and breakfast service. We appreciate y… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewI like the location. The breakfast was excellent. I have stayed in other Sercotel hotels in Spain and I prefer it to other hotels .
I didn’t like that there is no fan in the bathroom.
Dear Ruby, Thank you for your positive feedback regarding your stay at our property. We are delighted to hear that you enjoyed the location and breakfast, and we truly appreciate your recommendation. We acknowledge your concern about the absence of a fan in the bathroom and will take your feedback into consideration for future improvements. Warm regards, Marta López Guest Experience Sercotel Puerta de la Catedral
Dear Ruby, Thank you for your positive feedback regarding your stay at our property. We are delighted to hear that you enjoyed the location and breakfast, and we truly appreciate your recommendation. We acknowledge your concern about the a… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewNear to church. The location is very good. Clean bedsheet. Good ameneties
Dear Agnes Edwina, Thank you for your kind words regarding our location and amenities. We are thrilled to know you enjoyed your stay with us and appreciated the cleanliness of our facilities. We look forward to welcoming you back in the future. Best regards Alberto Barrios Guest Experience Sercotel Puerta de la Catedral
Dear Agnes Edwina, Thank you for your kind words regarding our location and amenities. We are thrilled to know you enjoyed your stay with us and appreciated the cleanliness of our facilities. We look forward to welcoming you back in the fu… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewOne of the best bed i have ever sleep. Amazing breakfast. Perfect location
No parking available
Dear Sandra, Thank you for your kind words regarding your stay with us. We are delighted to hear that you enjoyed the comfort of our beds, the breakfast, and our prime location. We apologize for any inconvenience regarding parking and appreciate your understanding. Best regards, Mónica de Frutos Guest Experience Sercotel Puerta de la Catedral
Dear Sandra, Thank you for your kind words regarding your stay with us. We are delighted to hear that you enjoyed the comfort of our beds, the breakfast, and our prime location. We apologize for any inconvenience regarding parking and appr… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewEverything
The parking spots are very small, very hard to park a car
Dear Maria, Thank you for your positive feedback! We're delighted to hear that you loved your stay. We appreciate your comments regarding the parking spots and will take them into consideration for future improvements. Best regards, Miguel Benitez Guest Experience Sercotel Puerta de la Catedral
Dear Maria, Thank you for your positive feedback! We're delighted to hear that you loved your stay. We appreciate your comments regarding the parking spots and will take them into consideration for future improvements. Best regards, Migue… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewvery noisy air conditioner, which had to be turned off at night because it was impossible to sleep.
Dear Kseniia, Thank you for your positive feedback. We're terrible sorry and we appreciate your comments regarding the air conditioning noise and will take them into account as we continually strive to enhance our guest experience. Best regards, Raúl López Guest Experience Sercotel Puerta de la Catedral
Dear Kseniia, Thank you for your positive feedback. We're terrible sorry and we appreciate your comments regarding the air conditioning noise and will take them into account as we continually strive to enhance our guest experience. Best r… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewExcellent location. Garage. Friendly staff. Superb breakfast
Dear Jayne, Thank you for your kind words. We are delighted to hear that you enjoyed our excellent location, friendly staff, and superb breakfast. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Raúl López Guest Experience Sercotel Puerta de la Catedral
Dear Jayne, Thank you for your kind words. We are delighted to hear that you enjoyed our excellent location, friendly staff, and superb breakfast. Your satisfaction is our priority, and we look forward to welcoming you back in the future.… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewIn the heart of the city
Dear Nancy, Thank you for your kind words regarding our hotel's cleanliness, staff, and prime location. We are delighted to hear you enjoyed your stay and the convenience of being in the heart of the city. Best regards, Miguel Benitez Guest Experience Sercotel Puerta de la Catedral
Dear Nancy, Thank you for your kind words regarding our hotel's cleanliness, staff, and prime location. We are delighted to hear you enjoyed your stay and the convenience of being in the heart of the city. Best regards, Miguel Benitez Gue… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLoved the location and terrace.
Car park was a nightmare. Scraped my car on the wall trying to get out before the iron gate closed on me. Added 250e to the 1 night stay. Staff should have helped me get it such a tight entrance. They knew I had a large 4x4.Its a great place to stay if you don't have a large car.
Dear Gary, Thank you for your positive feedback regarding our location and terrace. We regret to hear about your experience with the car park and understand the challenges it may present, especially for larger vehicles. While we strive to assist our guests, we recognize that certain situations can be more difficult than anticipated. We appreciate your understanding and hope to welcome you again in the future for a more seamless experience. Best regards, Elizabeth Candia. Guest experience, Sercotel Puerta de la Catedral.
Dear Gary, Thank you for your positive feedback regarding our location and terrace. We regret to hear about your experience with the car park and understand the challenges it may present, especially for larger vehicles. While we strive to … Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe room
I would like it to have a little gym
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewPosition
Nothing
Dear Nigel, Thank you for your wonderful feedback! We are delighted to hear you had a fabulous stay and appreciated our location. We look forward to welcoming you back in the future. Best regards, Mónica de Frutos Guest Experience Sercotel Puerta de la Catedral
Dear Nigel, Thank you for your wonderful feedback! We are delighted to hear you had a fabulous stay and appreciated our location. We look forward to welcoming you back in the future. Best regards, Mónica de Frutos Guest Experience Sercot… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewThe location of the hotel, next to Salamanca's main points of interest is absolutely fabulous. The staff was very welcoming and helpful, the room comfortable, and having a parking space in the building really is a bonus. The only drawbacks were: - breakfast room located in basement without windows, but there are many nearby street cafés where we could do breakfast – it would be nice to have an espresso machine in the bedroom – we would have appreciated to be explained the parking location and that way to access it In the reservation confirmation We will certainly stay there when we come back to Salamanca and have recommended it to our friends
Dear FrenchGuyMiami, Thank you for your kind words regarding your recent stay at Sercotel Puerta de la Catedral. We are delighted to hear that you enjoyed our fabulous location, modern facilities, and the service provided by our staff. Your positive feedback about the comfortable room and on-site parking is greatly appreciated. We value your observations regarding the breakfast area and understand that a more pleasant environment is preferred. While our breakfast room is located in the basement, we are glad to know you found excellent alternatives nearby. We acknowledge your suggestion about including an espresso machine in the room and will take this into consideration for future enhancements. Furthermore, we apologize for any confusion regarding parking information in your reservation. Clear communication is essential, and your feedback will help us improve our guest experience. We look forward to welcoming you back on your next visit to Salamanca. Thank you for recommending us to your friends. Best regards, Miguel Benitez Guest Experience Sercotel Puerta de la Catedral
Dear FrenchGuyMiami, Thank you for your kind words regarding your recent stay at Sercotel Puerta de la Catedral. We are delighted to hear that you enjoyed our fabulous location, modern facilities, and the service provided by our staff. You… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect Amazing breakfast!!!
Dear Shlomit, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay and found our breakfast exceptional. Your satisfaction is our top priority, and we look forward to welcoming you back soon. Best regards, Raúl López Guest Experience Sercotel Puerta de la Catedral
Dear Shlomit, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay and found our breakfast exceptional. Your satisfaction is our top priority, and we look forward to welcoming you back soon. Best rega… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLocation and ambience
Unfortunately, we could not work out how to operate the bath/shower - zero water (hot or cold) Ok in sink but not bath - Room 214
Dear Ray, Thank you for your feedback regarding your recent stay. We are pleased to hear you enjoyed the location and ambience, but we regret the inconvenience you faced with the bath/shower. Your comments will be taken into account for future improvements. Best regards, Mónica de Frutos Guest Experience Sercotel Puerta de la Catedral
Dear Ray, Thank you for your feedback regarding your recent stay. We are pleased to hear you enjoyed the location and ambience, but we regret the inconvenience you faced with the bath/shower. Your comments will be taken into account for fu… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewEverything
Signage for the parking at the hotel
Dear David, Thank you for your kind words regarding our hotel, location, and staff. We appreciate your feedback about the parking signage and will take it into consideration for future improvements. Best regards, Raúl López Guest Experience Sercotel Puerta de la Catedral
Dear David, Thank you for your kind words regarding our hotel, location, and staff. We appreciate your feedback about the parking signage and will take it into consideration for future improvements. Best regards, Raúl López Guest Experien… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewLocation excellent with parking. Breakfast top class Staff very helpful Everything 4 star quality
Nothing
Dear Joseph, Thank you for your kind words regarding your recent stay at Sercotel Puerta de la Catedral. We are delighted to hear that you enjoyed our location, views, and breakfast, as well as the service provided by our staff. We look forward to welcoming you back in the future. Best regards, Raúl López Guest Experience Sercotel Puerta de la Catedral
Dear Joseph, Thank you for your kind words regarding your recent stay at Sercotel Puerta de la Catedral. We are delighted to hear that you enjoyed our location, views, and breakfast, as well as the service provided by our staff. We look fo… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewDe ligging.
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in June 2025
Verified review