8.1

Reviews of NH Ciudad de Valencia 3 stars

Avenida del Puerto, 214, Camins al Grau, 46023 Valencia, Spain

  • Ana

    Reviewed: 4 September 2025 · Stayed in August 2025

    Verified review
  • Divina

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • Selimi

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • He

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Breakfast is good with reasonable price.

    Property response:

    Dear Guest, It's a delight to hear that you enjoyed our breakfast offerings and found them reasonably priced. We take pride in our culinary services and strive to provide our guests with a great start to their day. Your feedback serves as an affirmation to our efforts. We look forward to welcoming you again and hope to exceed your expectations in all aspects of your stay. Best Regards. Ricardo López Hotel Manager NH Ciudad de Valencia

    Dear Guest, It's a delight to hear that you enjoyed our breakfast offerings and found them reasonably priced. We take pride in our culinary services and strive to provide our guests with a great start to their day. Your feedback serves as … Show more

    NH Ciudad de Valencia
    25 August 2025
  • Davide

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Romy

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Friendly staff, in a great area, felt local. Comfy bed and clean room.

    It is a bit outdated and could use a touch up. The aircon was a bit smelly.

    Property response:

    Dear Guest, It is heartening to know that you enjoyed our hospitality and found the location to your liking. Our team always strives to make our guests feel welcome and provide a clean and comfortable environment. However, your constructive feedback regarding the room decoration and the air conditioning unit has been noted. In the spirit of continuous improvement, we are always looking for ways to enhance our guest's experience. Your remarks provide valuable insight into areas where we might focus our attention. Once again, we appreciate your comments and look forward to serving you again in the future. Ricardo López, Director NH Ciudad de Valencia

    Dear Guest, It is heartening to know that you enjoyed our hospitality and found the location to your liking. Our team always strives to make our guests feel welcome and provide a clean and comfortable environment. However, your constructi… Show more

    NH Ciudad de Valencia
    23 August 2025
  • See the hotel
  • Dmytro

    Reviewed: 23 August 2025 · Stayed in July 2025

    Verified review
  • Sebastian

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Nice room, very clean, very kind people.

    Property response:

    Greetings, It indeed warms our hearts to hear that our accommodations and staff met your expectations. We take pride in maintaining the cleanliness of our rooms and the professionalism of our team. Your commendation serves as a wonderful reminder of what we strive to offer all our guests. We hope to have the pleasure of welcoming you back soon. Ricardo Lopez Sarasa Director Hotel NH Ciudad de Valencia NH Ciudad de Valencia

    Greetings, It indeed warms our hearts to hear that our accommodations and staff met your expectations. We take pride in maintaining the cleanliness of our rooms and the professionalism of our team. Your commendation serves as a wonderful r… Show more

    NH Ciudad de Valencia
    21 August 2025
  • Shauna

    Reviewed: 19 August 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Aliko

    Reviewed: 15 August 2025 · Stayed in July 2025

    Verified review
  • Hayley

    Reviewed: 14 August 2025 · Stayed in July 2025

    Verified review
  • Mubarak

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Nothing it’s was a bad experience in the website they put free parking available once in the hotel they tell us the parking it’s full no comfortable matelas no water no coffee nothing in the room the staf its not nice also

    The staf its was not professional

    Property response:

    Dear guest, We are very sorry to hear about your experience at our hotel. Your satisfaction is our top priority, and we deeply regret that our services did not meet your expectations. We also take note of your comments regarding the amenities and comfort of the room. It is our goal to ensure that all rooms are comfortable and welcoming spaces for our guests, and we regret that this was not the case during your stay. Finally, we would like to address your comments about our staff. We pride ourselves on the professionalism and friendliness of our team, and we are saddened to hear that this was not the case during your visit. Your feedback is very valuable and helps us improve. While our goal is always to provide an exceptional experience, we understand that on this occasion we did not achieve that. We hope you will give us another opportunity to provide you with the quality service we are known for. Sincerely Ricardo López, Director NH Ciudad de Valencia

    Dear guest, We are very sorry to hear about your experience at our hotel. Your satisfaction is our top priority, and we deeply regret that our services did not meet your expectations. We also take note of your comments regarding the ameni… Show more

    NH Ciudad de Valencia
    14 August 2025
  • See the hotel
  • Chiriac

    Reviewed: 13 August 2025 · Stayed in June 2025

    Verified review
  • Enrico

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Staff kindness, Breakfast buffet, room

    Property response:

    Dear Guest, It fills us with joy to learn that your stay with us was enjoyable. We take great pride in our friendly staff, the breakfast buffet, and comfortable rooms, and it's delightful to hear that these aspects of our service met your expectations. Your positive feedback serves as great encouragement to our team. We hope to have the opportunity of welcoming you back in the future for another pleasant stay. Best Regards. Ricardo López, Director NH Ciudad de Valencia

    Dear Guest, It fills us with joy to learn that your stay with us was enjoyable. We take great pride in our friendly staff, the breakfast buffet, and comfortable rooms, and it's delightful to hear that these aspects of our service met your… Show more

    NH Ciudad de Valencia
    14 August 2025
  • Edgar

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Ruslan

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    good processes and service

    address of property leads to neighbouring street. central conditioning works a bit strange. temperature scale a bit misleading

    Property response:

    Dear Guest, Your review is greatly appreciated. We are pleased to hear that our service and processes met your expectations. Regarding the address of the property, we will definitely take note of this. The exact location of the hotel is a crucial detail, and we apologize for any inconvenience you might have experienced. On the topic of the central conditioning, we understand the importance of a comfortable stay. We strive to ensure our guests feel at home and will continue to improve to ensure we meet this goal. Once again, your feedback is invaluable to us, and we hope to have the opportunity to serve you better in the future. Ricardo López Hotel Manager NH Ciudad de Valencia

    Dear Guest, Your review is greatly appreciated. We are pleased to hear that our service and processes met your expectations. Regarding the address of the property, we will definitely take note of this. The exact location of the hotel is a… Show more

    NH Ciudad de Valencia
    12 August 2025
  • Milana

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Nice location, clean and staff is kind

    Property response:

    Dear Guest, It pleases us to learn that you appreciated our strategic location and cleanliness standards. Your kind words about our staff have been well-received. It is always wonderful to know when our team's efforts positively impact a guest's experience. We look forward to serving you again soon. Best Regards Ricardo López Hotel Manager NH Ciudad de Valencia

    Dear Guest, It pleases us to learn that you appreciated our strategic location and cleanliness standards. Your kind words about our staff have been well-received. It is always wonderful to know when our team's efforts positively impact a g… Show more

    NH Ciudad de Valencia
    12 August 2025
  • Eleonora

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Vika

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
  • Francesco

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
  • Cem

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Location— fitted my needs

    Very nice photos on the Website. I wish they were true. Saw a new, clean, bright room on the site. Stayed in an old, dirty, worn room. Not nice.

    Property response:

    Dear Guest, It's great to hear that our location suited your needs perfectly. However, we are truly sorry to hear that the room you stayed in did not meet your expectations. Our mission is to provide an exceptional experience to every guest and we deeply regret that you did not have this experience. Each of our rooms is designed to provide a comfortable and pleasant stay, and we are disheartened to learn that this was not reflected in your stay. Your feedback is valuable and we appreciate your honesty. It enables us to continuously improve and strive for excellence in our service. Yours sincerely, Hotel Management Ricardo López, Director NH Ciudad de Valencia

    Dear Guest, It's great to hear that our location suited your needs perfectly. However, we are truly sorry to hear that the room you stayed in did not meet your expectations. Our mission is to provide an exceptional experience to every gu… Show more

    NH Ciudad de Valencia
    6 August 2025
  • See the hotel
  • Fernando

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review
  • Jose

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    All of it

    A little bit far from the City Center

    Property response:

    Dear Guest, It's delightful to hear that you enjoyed your stay with us. Your satisfaction and comfort are our utmost priorities. Regarding the location, while we understand that we're a bit far from the city center, we believe the tranquility and peaceful environment we offer add to the charm of our establishment. We trust it provides a perfect retreat after a day of hustle and bustle in the city. Thank you for sharing your thoughts. We look forward to welcoming you back soon. Ricardo López. Hotel Manager NH Ciudad De Valencia

    Dear Guest, It's delightful to hear that you enjoyed your stay with us. Your satisfaction and comfort are our utmost priorities. Regarding the location, while we understand that we're a bit far from the city center, we believe the tranqui… Show more

    NH Ciudad de Valencia
    5 August 2025
  • Anonymous

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • John

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review

    Room was basic but very clean. Breakfast was superb. Proximity to the aquarium, modern exhibition museums etc was a bonus, Short walk to the port. Underground parking was a bonus.

    Not the hotels fault but the nearest metro station was closed so getting into the old part of Valencia took a while longer and meant changing trams

    Property response:

    Dear guest, We are delighted to hear that you appreciated the cleanliness of our rooms, the quality of our breakfast, and our hotel's location. The proximity to attractions such as the aquarium and modern exhibition museums is indeed one of the perks we are proud of. Your mention of our underground parking facility is noted, as we strive to provide amenities that enhance our guests' convenience. Regarding the metro station's closure, we understand it may have presented some temporary challenges in accessing the old part of Valencia. While it is beyond our control, we hope that the beauty and charm of the city made the journey worthwhile. We look forward to welcoming you back to our hotel in the future. Yours sincerely. Ricardo López Hotel Manager NH Ciudad de Valencia

    Dear guest, We are delighted to hear that you appreciated the cleanliness of our rooms, the quality of our breakfast, and our hotel's location. The proximity to attractions such as the aquarium and modern exhibition museums is indeed one o… Show more

    NH Ciudad de Valencia
    31 July 2025
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

Mercure Jelenia Góra

Jelenia Góra, Poland

Tatra Pension & Restaurant

Liptovský Mikuláš, Slovakia

Tropical Winds Apartment Hotel

Saint Philip, Barbados

Casa Mediterranea

Medulin, Croatia

Hotel Inter Bogotá

Bogotá, Colombia

Hampton Inn York

York, United States

Hostal Arrayanes del Lago

Puerto Varas, Chile

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...