Reviews of Hotel Puerta Santander 3 stars
Abilio García Barón, 1 - Parque Empresarial Nueva Montaña, 39011 Santander, Spain
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewStaff were charming. Room good size. Bed good size. Breakfast excellent.
Nothing
Reviewed: 29 August 2025 · Stayed in June 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewGood beds, nice breakfast, parking space, airconditioning, good shower. Overall great service, especially of Michelle 😊
No wifi in the room
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewClean and friendly
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewEasy to park, nice and spacious room, everything clean.
Breakfast was poor when it comes to food quality: orange juice is the worsf we’ve ever tasted. Scrambled and fried were cold and bread was often stale. Also, the staff at reception were not very helpful.
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThe best thing about the hotel was the personnel, who were very helpful, polite and friendly. They accommodated all our requests. The breakfast was superb. The parking was also very spacious and convenient.
We were relatively far from the city centre and the beach, and parking next to the beach was quite difficult, as the spots were limited. The toilet was not properly cleaned but the rest of the room very clean.
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewGood clean, omfortable & well managed hotel.
Its a little over priced for what it is
Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewThe accessible room for really good
Getting to and from the accessible room was a nightmare
Reviewed: 10 July 2025 · Stayed in June 2025
Verified reviewVery friendly staff
Nothing
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewFriendly and helpful staff. We got lost and when we phoned the reception the girls were very good guiding us in! We also managed to get a secure indoor parking place as we had a lot of luggage left in the car.
Minimal toiletries etc in the room
Dear Royston, Thank you for sharing your experience. We are pleased that you appreciated our facilities, service, and our charming location. We regret that if you needed any additional toiletries, you didn't ask for them as we have more anemities at Reception. All rooms have shower gel, shampoo, hand soap, and moisturizer. We hope you visit us again in the future. Sincerely, S Palazuelos, Manager
Dear Royston, Thank you for sharing your experience. We are pleased that you appreciated our facilities, service, and our charming location. We regret that if you needed any additional toiletries, you didn't ask for them as we have mo… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewClean, spacious modern room good shower
Pillows uncomfortable, cafe food selection poor
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewGood View
Nothing
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThe location to the ferry port
Nothing to dislike ,it serves its purpose to jump on the Ferry .nothing much around the area,except though for the big chain El Corte Ingles and a Petrol garage open.
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewFantastic staff who couldn't have been more helpful. Spacious room with very comfortable bed - great bathroom. Very close to Santander ferry port - so convenient for travellers. Superb buffet breakfast.
Would have liked some tea/coffee making facilities in the room
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewe modern clean and well run hotel. Big rooms and everything clean and working.
Could be difficult to find if you do not have a good satnav.