They tried to push a room without air-conditioning in the middle of the Summer, then offered to swap a twin room for a double. In the end they were nice to give us a compromise and it all worked out, but they could have been proactive with the solution instead of waiting for us to complain. They clearly knew the air-conditioning was faulty.

The morning receptionist was friendly and professional. The breakfast was great.

Stayed in August 2025

A toilet brush would be nice, location a bit far from centre but good transport links! Maybe some rugs or slippers to prevent dust from the wooden floors coming onto the bed!

Really nice hotel and staff were lovely! If room service missed us they would leave a note to contact reception if we still needed them by 3pm which was really useful. WiFi was also good!

Stayed in August 2025

Pour sound isolation, neighbor was singing late at night.

Good location. Clean and tidy hotel

Stayed in August 2025

The location is a little bit far from the centre even though tram line is like 10-13 minutes away if you chose to walk

Really nice and clean hotel

Stayed in August 2025

The breakfast is horrendous. Poor quality for everything. Choice is ok but everything is of poor quality from Danish to juices to eggs. I’d be happy to pay 20 euro instead of 15 for a much better experience. Like Ibis standard for example

Clean as it should be. Great receptionist when we arrived. Pro, fast and very nice, giving tips..

Stayed in July 2025

The staff is very helpful and friendly. The hotel is nice, although the rooms are a bit old, but the facilities are great. It has a nice terrace and good gym too. Great service for the price we paid. With public transport you can get to the center in 45 minutes.

Stayed in August 2025

We could hear street noise and people from outside hallways

It was comfortable and kind of spacious

Stayed in July 2025

I liked the cleanliness of the hotel. The breakfast was also very good with lots of food options. Highly recommended.

Stayed in July 2025

Lack of facilities, no coffee station as advertised, machine offering drinks/snacks virtually empty during our stay. Disappointing! We've stayed in a few Sercotel hotels, all far better run than this one.

Comfy bed

Stayed in July 2025

The location is very far from the center, good connection but it’s something to take seriously into account. Also, we had an issue with the toilet that was running all day and night and it was a bit annoying.

The hotel is very nice and the service was great!

Stayed in June 2025

Too expensive.

The breakfast is great! Very comfortable and clean room.

Stayed in May 2025

The door to the room did not isolate noise from hallway enough. It was disturbing when somebody passed by the room and talked at night, Luckily it was not too often. I would like better selection of (cut) vegetables on breakfast. There were only a few whole tomatoes that seemed not washed. Coffee machines capacity in breakfast room could be better, lines were forming. Only 2 capsule for coffee machine and tee bags in the room and were not refiled after use during our stay (5 nights).

Spacious room, good bed, clean bathroom, good breakfast (including salmon some days), everything we needed. I liked coffee machine and mini bar fridge in the room. Location is in relatively quiet area, access to city main attractions is not the best by public transport, but is manageable. In nation wide blackout that happened during our stay, at least lobby had electricity from generator, so where was a place to recharge mobile phones.

Stayed in May 2025

You can hear noises from neighbours and from the highway nearby.

Very good price for value.

Stayed in May 2025

Hotel bar doesn't have much choice. Breakfast was basic.

Good location outside the emissions charging zone. Safe underground parking, paid extra for. Walked to nearby restaurants and bars. Great room and bed.

Stayed in April 2025

Bit far from city

Good room

Stayed in April 2025

Very noisy on the first night with our neighbours - their window opened out onto an area that adjoined our room and their cigarette smoke from them smoking out of the window permeated into our room along with the noise !

Stayed in April 2025

Nothing

The quietness

Stayed in April 2025

The hotel is clean, breakfast tasty. Everything I needed was available

Stayed in April 2025

Location is relatively far from the city center, however Barcelona's public transit is punctual and high quality.

Clean, comfortable, and cozy

Stayed in April 2025

found some hair strains in the bathroom, a part of the shower hose was broken (it was working tho), the heater in the room was on for the whole night but i doubt the temperature even changed

hotel close to tram station, comfortable room, bathroom had a bidet too, overall felt safe and welcomed

Stayed in March 2025

No kettle in room. We wake up earlier than breakfast so would have been nice to have coffee

Dog friendly. Secure parking. Clean. Comfy bed, nice staff. The dog kit was super cute, mini bar if needed.

Stayed in March 2025

No coffee maker in the room

Clean and comfortable rooms with bathtub and a mini bar

Stayed in March 2025

need only kettle in rooms.

Its my second stay at Sercotel Porta. Im always traveling by car and there is many free parking spaces in front of hotel. The breakfast is also perfect.

Stayed in February 2025

The breakfast was too cold even though it was early in the morning.

It was a good place for a night stay

Stayed in February 2025