29 Calle Gran Vía, Madrid City Center, 28013 Madrid, Spain
#116 of 435 hotels in Madrid
Guests' ChoiceBased on 1925 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.7
Facilities
8.7
Staff
9.2
Value for money
8.4
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 8, 2024
Rafael
United States of AmericaThe room is small but I understand that it is like the size of European rooms , and sometimes at night you can hear the noise from the street.
The hotel has a nice decoration, very modern, very clean and its location is more than excellent.
Stayed in April 2024
Reviewed: May 8, 2024
Marija
Croatiaexcellent location
Stayed in February 2024
Reviewed: May 7, 2024
Saad
QatarHonestly the cleaning staff not that good they just reprepare the bed and leave the room
Stayed in May 2024
Reviewed: May 6, 2024
Maria
United KingdomThe breakfast
The location superb. The breakfast could improve a bit on the variety of things
Stayed in May 2024
Reviewed: May 2, 2024
Colin
SpainBedroom too hot
Stayed in April 2024
Reviewed: May 1, 2024
Rosemary
United States of AmericaFriendly customer service
Stayed in April 2024
Reviewed: April 29, 2024
Makram
LebanonThe location
Stayed in April 2024
Reviewed: April 29, 2024
Kimberly
Costa RicaGreat location and views from the rooftop. Breakfast was great.
Stayed in April 2024
Reviewed: April 27, 2024
Juan
Puerto RicoRoom was too small
It’s cleanliness and helpful staff
Stayed in April 2024
Reviewed: April 26, 2024
Marcos
ParaguayEverything was really good! Nice view, great location, staff were kind.
Stayed in April 2024
Reviewed: April 24, 2024
Sami
United KingdomRooftop bar was closed the entire time, with no reason given
Location was great, staff were superb, friendly and the hotel itself was fantastic, would def stay again
Stayed in March 2024
Reviewed: April 23, 2024
Rushbrook
United KingdomSuperior twin was quite small.
Very helpful staff, clean central and comfortable
Stayed in April 2024
Reviewed: April 21, 2024
Orit
IsraelSomee rooms are very small . They changed our room to a bigger room .
The location is great
Stayed in April 2024
Reviewed: April 19, 2024
Tarik
United Arab EmiratesRooms are too small, but this we can understand since the hotel is in the heart of Madrid.
Hotel location is exactly in middle of everything. Staff are polite and helpfull.
Stayed in April 2024
Reviewed: April 18, 2024
Antonioflores
LuxembourgEverything was very good with my stay, nothing to complain about. The interior room could be a great option if you're looking for absolute silence
I liked the hotel, it's located in the best location. It's not very luxurious, but its staff has a very proactive attitude. My flight arrived in Madrid at 4 AM and they gave me the room as soon as I arrived at the hotel, which was incredible because I wanted to freshen up and rest a bit
Stayed in April 2024
Reviewed: April 17, 2024
Kristine
CanadaLocation, cleanliness, decor, amenities
Stayed in April 2024
Reviewed: April 16, 2024
Yaz27
United Arab EmiratesGreat location on a major street in shopping district. The staff were friendly and helpful. Also, the restaurant on the roof has the best pizza.
Stayed in April 2024
Reviewed: April 15, 2024
Mohamed
United Arab Emiratesnothing really but rooms facing the main road were sometimes noisy due to police siren.
The location was great and the hotel service was great too.
Stayed in April 2024
Reviewed: April 14, 2024
Saleem
QatarAccess is funny! Steps and two elevators only! Room AC makes a funny sound whenever it goes off!
Location location location
Stayed in April 2024
Reviewed: April 14, 2024
Karl
United States of AmericaSmall room mm
Stayed in March 2024
Reviewed: April 13, 2024
Manuel
United States of Americanada
location, breakfast and comfort in the room with the amenities courteous front desk personnel, resto people and helpful doormen and baggage handlers
Stayed in April 2024
Reviewed: April 11, 2024
Corry
Belgiumairco wasn't working we needed to pay to see the football match of Real Madrid on the tv of the room.
Very good breakfast nice rooftop location is perfect for a city trip
Stayed in April 2024
Reviewed: April 9, 2024
Amir
IsraelAll was excellent
The best location in the city. The room was clean and the staff were amazing.
Stayed in April 2024
Reviewed: April 7, 2024
Irini
GreeceThe location was perfect. In the heart of Madrid.
Stayed in March 2024
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