Reviews of BYPILLOW Ramblas
Pasaje de la Banca, 2-4, Ciutat Vella, 08002 Barcelona, Spain
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewIt was in a great location
We had a leak in our bathroom which made it flooded. It took 2 days to move us from our room and it was disappointing not to get any form of credit for the disruption. We were also near the front door which means we could hear people coming and going at all hours
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation
Hard to locate Very small signage
Good Day Miss Daisy, Hope your day was good! Thank you for sharing your comment with us, We are glad that you are satisfied with the location of our hotel that gives you a very good access on the center of Barcelona. Hope to see you back with us in future. Reception.
Good Day Miss Daisy, Hope your day was good! Thank you for sharing your comment with us, We are glad that you are satisfied with the location of our hotel that gives you a very good access on the center of Barcelona. Hope to see you back… Show more
Reviewed: 22 August 2025 · Stayed in July 2025
Verified review- Excellent location! Right in the middle of everything - Clean and comfy rooms - Very quiet
Not many amenities
Good Day, Heyiysbryanm, Hope you day was good! Thank you for sharing your comment with us. We are glad to hear that you are satisfied with the location and service of our Hotel, Hope to see you in future. Regards.Reception.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewBreakfast was great! Locker facility useful.
No outside windows.
Thank you for your feedback! We’re glad you enjoyed the breakfast and the lockers. The room you chose is interior, so it doesn’t have windows facing outside. Next time, we’d be happy to offer you rooms with exterior views. Best regards, reception
Thank you for your feedback! We’re glad you enjoyed the breakfast and the lockers. The room you chose is interior, so it doesn’t have windows facing outside. Next time, we’d be happy to offer you rooms with exterior views. Best regards, rec… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewPerfect location, very nice staff, cosy room, cold water for free.
Room was small, but ok :)
Thank you so much for your lovely feedback! We're delighted to hear you enjoyed our perfect location, friendly staff, and cozy room. We truly look forward to welcoming you back soon! Best regards, reception
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewExcellent service. Great location. Good air conditioning.
No parking and smaller room size than expected.
Thank you so much for your kind words! We’re happy you enjoyed our service, location, and air conditioning. As stated on our Booking page, we don’t have private parking. For your next stay, we’d be glad to recommend a more spacious room. We look forward to welcoming you again! Best regards, reception
Thank you so much for your kind words! We’re happy you enjoyed our service, location, and air conditioning. As stated on our Booking page, we don’t have private parking. For your next stay, we’d be glad to recommend a more spacious room. We… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewAmazon staff, very clean, excellent location.
Good Day Sigriour, Hope your day was good, Thank you for sharing your comment with us! We are glad to hear from you that you are satisfied wit the service of the staff,.Hope to see you back with us in your future stay.Best Regarsd,Reception.
Good Day Sigriour, Hope your day was good, Thank you for sharing your comment with us! We are glad to hear from you that you are satisfied wit the service of the staff,.Hope to see you back with us in your future stay.Best Regarsd,Recept… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe hotel is very good for its price – clean and centrally located. The guy and the girl at the reception were very friendly. Overall, we really enjoyed our stay!
Thank you so much for your kind comment! We're really happy to hear that you enjoyed your stay and that our reception team made you feel welcome. Feedback like yours motivates us to keep giving our best. We’d be delighted to host you again! Kind Regards Reception
Thank you so much for your kind comment! We're really happy to hear that you enjoyed your stay and that our reception team made you feel welcome. Feedback like yours motivates us to keep giving our best. We’d be delighted to host you ag… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewGood location, nice sized shower, friendly staff
The room was very small, no furnishings to put clothing in
Dear Anna, Thank you for sharing your feedback. We’re glad to hear you appreciated our central location, the shower, and the friendliness of our staff. We're sorry to hear that the room size and storage options did not meet your expectations. Please note that the furniture and room layout are exactly as shown on our Booking.com page, and we always strive to provide accurate representations of our accommodations. Kind regards, Reception
Dear Anna, Thank you for sharing your feedback. We’re glad to hear you appreciated our central location, the shower, and the friendliness of our staff. We're sorry to hear that the room size and storage options did not meet your expect… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewLocation, clean, nice people
No elevator
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewNothing
I had something stolen from my room, the care factor was zero
Dear Patrick, we are very surprised to read this. We take these accusations very seriously. After you mentioned a couple of small items consisting of a small luggage padlock and its pouch had gone missing from your room, we thoroughly checked all the security cameras and keypads and can veryify that no one other than yourselves entered your room during your stay, therefore it is impossible for them to have been stolen from your room at any point. I appreciate that losing personal items on holiday can be frustrating, but we take false accusations very seriously and will be pursuing further action. Kind regards.
Dear Patrick, we are very surprised to read this. We take these accusations very seriously. After you mentioned a couple of small items consisting of a small luggage padlock and its pouch had gone missing from your room, we thoroughly check… Show more
Reviewed: 14 July 2025 · Stayed in May 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewThe staff were accommodating and polite and the location was spot on close to everything you need and want in Barcelona.
Stairs are harsh with luggage being a very old building.
Dear Brown, Thank you for your kind review. We’re happy to hear that you appreciated our central location and found our staff accommodating and polite. Regarding the stairs, we understand it can be challenging, especially with luggage. As mentioned on our Booking.com page, the building is quite old and protected for its historical value, which prevents us from installing an elevator. We appreciate your understanding. Kind regards, Reception
Dear Brown, Thank you for your kind review. We’re happy to hear that you appreciated our central location and found our staff accommodating and polite. Regarding the stairs, we understand it can be challenging, especially with luggage. As … Show more
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewExcellent location, clean room, freindly staff
Tiny room
Dear Kolbert, Thank you for your feedback. We’re glad to hear that you enjoyed our excellent location, the cleanliness of the room, and the friendliness of our staff. We understand that the room size might have felt small; however, the layout and furnishings are exactly as shown on our Booking.com page. We truly appreciate your comments and hope to welcome you again. Kind regards, Reception
Dear Kolbert, Thank you for your feedback. We’re glad to hear that you enjoyed our excellent location, the cleanliness of the room, and the friendliness of our staff. We understand that the room size might have felt small; however, the lay… Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewExcellent Location and Staff.
Small, but it’s worth for what you pay
Thank you so much for your kind words! We're glad you enjoyed the location and our team. While our space is small, we strive to offer great value for the price. We hope to welcome you back soon!
Reviewed: 22 June 2025 · Stayed in May 2025
Verified reviewGreat view from the balcony to the street :) Nice room, central location
Construction works next to the hotel are super loud
Thank you so much for your feedback! We're glad you enjoyed the lovely view from the balcony and the central location of the room 😊 We're truly sorry for the inconvenience caused by the nearby construction noise. We understand how important a peaceful stay is and regret that this affected your experience. We hope to welcome you back again under quieter circumstances.
Thank you so much for your feedback! We're glad you enjoyed the lovely view from the balcony and the central location of the room 😊 We're truly sorry for the inconvenience caused by the nearby construction noise. We understand how … Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in May 2025
Verified reviewNo lift - which is a real problem!
Dear Stewart, thank you for your review. It is clearly stated before booking that we are located on the second floor of a protected patrimonial building and do not have an elevator. Kind regards.