Reviews of Hotel Sercotel Plana Parc 3 stars
c/Oroval, 8 - Pol. Ind. Ull Fondo, 12539 Alquerías del Niño Perdido, Spain

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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewHotel tranquilo y comodo
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewLocation
Thank you so much! See you soon! HPP ***
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe location as close to motorway
We were so disappointed, we stayed here about 8/9 months ago - the restaurant then served excellent food, this time was inedible, we did complain to waitress but not acknowledged. Bed was uncomfortable.
Thank you. Best Regards. Sercotel Plana Parc
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewreally easy to get to and great for parking, good reception. Basic room very clean with comfortable bed.
Flies in the restaurant . Had to send a meal back as it was cold. Profiteroles were frozen solid. One waitress with bad attitude.
Thank you. Best Regards. Sercotel Plana Parc
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewIt was a perfect stay along the highway!
Thank you very much. Best Regards. Sercotel Plana Parc
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewBreakfast, location
Thank you. Best Regards. Reception
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 May 2025 · Stayed in April 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewEasy to find, near the motorway. Parking space near the hotel. Very tasty dinner.
Low food variety at breakfast. Hot rooms because they turn off the a/c durring the night.
Thank you very much for your rating. Please note that our air conditioning system is automatic and operates with an adjustable thermostat. Hotel staff cannot operate it without entering your room. HPP***
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewthe location just off the highway was excellent. the bed was very comfortable.
would have been better if there was at least a small fridge and coffee maker in the room. I brought my own.
Thank you very much for your excellent score. We inform you that we have refrigerators and coffee makers 24 hours a day, which is why there are none in the rooms. HPP***
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 March 2025 · Stayed in March 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewClose to motorway and petrol stations. Quiet. Staff friendly and efficient. Good breakfast. Comfy beds. Good shower. Easy and plentiful parking.
Bathroom needs a little updating. Hairdryer in my room not working, but receptionist kind enough to lend me her own! Really need a second coffee machine at breakfast and for coffee facilities to not be in the same alcove as the food - it causes a real traffic jam!
Thank you very much! You're right. We are doing all we can to have better breakfast and another coffee machine. Best regards. Sercotel Plana Parc
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewEverything was just better than I expected for the price. It really is a bargain.
The hotel is kind of a labyrinth, because it is divided in 2 and you can't move so intuitively between parts.
Thanks! HPP***
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewFriendly staff. Very easy to find just off the motorway. Secure garage for motorbikes. Great evening meal at a very reasonable cost.
Bed on the hard side
Thanks a lot and see you soon! HPP***
Reviewed: 2 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewVery clean Breakfast was very good selection
No coffee making facilities but also not available at reception
Thanks for your rating. Regarding coffee, if you had asked us, we have a coffee maker in service 24 hours a day. HPP***
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewbe
res
Reviewed: 25 January 2025 · Stayed in December 2024
Verified reviewReviewed: 23 January 2025 · Stayed in November 2024
Verified reviewNice Hallway, room ok, good price (but only if discounted otherwise it will be overpriced imho), easy checking, free parking, nice staff!
Breakfast can be improved given the hotel location (not so close to the city center)
Thank you HPP
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewclean, comfortable nice hotel with P garage. good menu 15€ available in restaurant
nothing
Bedankt
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewBed very good 👍 breakfast, scrambled eggs a little over done, kept warm for some time in a warmer, therefore hard not that good!
Shower head bracket broken, needs replacement and the basin plug was also broken, needs attention urgently. It was the same when we stayed last time 2.5 weeks before in a different room, maintenance needs looking at 😡
Thank you for everything The sinks have a hidden opening system for aesthetic reasons. HPP
Reviewed: 5 January 2025 · Stayed in January 2025
Verified review