7.0

Reviews of Rinconada Real - Zand Properties

Juan Fuster Zaragoza, 10, 03503 Benidorm, Spain

  • Neil

    Reviewed: 5 July 2025 · Stayed in July 2025

    Verified review

    Nothing staff are teerible

    Everything

  • Norma

    Reviewed: 4 April 2025 · Stayed in April 2025

    Verified review

    I liked it was away from noisy parts of zBenidorm .

    Not hot water until I found that boiler wasn't plugged in ..also all rooms very bare ..headboards not even attached to beds ...so very noisy ..

  • Gavin

    Reviewed: 9 November 2024 · Stayed in November 2024

    Verified review
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  • Kim

    Reviewed: 29 October 2024 · Stayed in October 2024

    Verified review

    Owners are brilliant very friendly and helpful and in a good location not much noise apart from other families and this is out of the owners control and it’s to be expected anywhere

    Fantastic value for the money

  • Mella

    Reviewed: 18 October 2024 · Stayed in October 2024

    Verified review
  • Mary

    Reviewed: 27 September 2024 · Stayed in September 2024

    Verified review

    Apartment, cleanliness, facilities. friendly staff, pools , been able to have nice safe walks in the complex

    The green hedging around the back of appartment.

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  • Jane

    Reviewed: 17 July 2024 · Stayed in July 2024

    Verified review

    Nothing

    The thilthy apartement, with other peoples dirty clothes in the wardrobe, grubby windows, fridge that didn't work, broken hob with sharp glass. Offered to move us as it was so bad but then demanded another £92. We had no where else to stay.

    Property response:

    It was unfortunate that you had made a mistake when reserving the apartment, thinking that you had reserved a two bedroom terraced house which made you unhappy on check-in. Part of the bedroom wardrobe has been sectioned off and locked with the owners belongings inside. When the lock was forced their belongings were, in fact, on view. I have checked the fridge and it is in perfect working order. We offered you a different apartment as you were unhappy, not that we acknowledged there was a problem with the apartment. Although you did damage the wardrobe, left your rubbish and dirty the bathroom. I find it strange that there was nowhere else in Benidorm to stay - probably there was nowhere else at the same price, even although you had to pay 92 pounds for the upgrade.

    It was unfortunate that you had made a mistake when reserving the apartment, thinking that you had reserved a two bedroom terraced house which made you unhappy on check-in. Part of the bedroom wardrobe has been sectioned off and locked with… Show more

    Rinconada Real - Zand Properties
    18 July 2024
  • Linda

    Reviewed: 1 July 2024 · Stayed in June 2024

    Verified review
  • Susan

    Reviewed: 27 June 2024 · Stayed in June 2024

    Verified review

    Location and space

    Patio area wasn't very clean

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  • Dave

    Reviewed: 20 June 2024 · Stayed in June 2024

    Verified review

    Beds we're comfortable and clean bathroom was clean and big .living room was not so comfortable. Pool area big and clean couple of sun loungers and chairs

    The apartment needs to be updated flet like it was the first time to be let out. one part of the wardrobe was full of owners stuff sitting room old and needs to be upgraded to a hoilday standard if they continue to let out .flet like owner moved out for a week Iand I moved in

  • Denis

    Reviewed: 29 May 2024 · Stayed in May 2024

    Verified review
  • Alex

    Reviewed: 25 May 2024 · Stayed in May 2024

    Verified review

    This is a 2 storey apartment with 2 rooms and a lovely terrace. We have stayed in this complex before and we will be back

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  • Rachel

    Reviewed: 13 March 2024 · Stayed in March 2024

    Verified review

    The location was perfect for us. Everything was within walking distance. We loved the swimming pool. The place felt very secure as it was a gated complex. We really enjoyed our stay and we will definitely go back again.

  • Kirsty

    Reviewed: 6 January 2024 · Stayed in January 2024

    Verified review

    Location was close to the new town

    No hot water or heating for 2 days, it was like my great grandparents apartment, very uncomfortable beds, with poor bedding, very cold at night used the blankets, but I wouldn’t give them to my dogs, same towel for 9 nights had to buy some beach towels, arrived Xmas eve so had to wash in the sink with cold water for 2 days as the office was closed. No apology from the office when we told them. Boiler was broken. Very dissatisfied with accommodation I think a hostel would have been better, if it wasn’t Xmas we would have left, plastic cover on bed that scrunched ever time you moved and I slept on a camp bed thing. Wouldn’t recommend to future guests

  • Angela

    Reviewed: 22 November 2023 · Stayed in November 2023

    Verified review

    Great location clean secure apartment excellent customer service from staff

    The stairs inside the apartment (due to old dodgy knees)

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  • Kevin

    Reviewed: 2 October 2023 · Stayed in September 2023

    Verified review

    Great location Very clean Exceptional value

  • Kuganaesan

    Reviewed: 7 June 2023 · Stayed in May 2023

    Verified review

    Location was brilliant

    The mattress was bad. Bed was creaky and had back aches. I finally decided to sleep in the sofa .

  • Margaret

    Reviewed: 29 May 2023 · Stayed in May 2023

    Verified review

    The apartment was very bad fridge not working toaster broken toilet button was broken food we bought with us had to throw out would like to be able to speak to someone about a refund as we had to book another apartment can someone ring me please 0876197394 thanks Margaret Walsh

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  • Amy

    Reviewed: 1 May 2023 · Stayed in April 2023

    Verified review

    Rinconada Real is a self catering complex ,everything you could need was in the apartment including washing machine. The toaster, however , could have done with replacing. We stayed in 238 which was above some shops & the only access was by stairs which had a bearing on how many times we entered & left the apartment as we are both in our seventies. We did though make the most of our stay & couldn't fault the premises or the staff. Please be aware ,anyone with mobility problems , there are no properties with lifts & no charging points for mobility scooter. If you have all your faculties though this is a great place to stay, pretty close to everywhere ,shops ,nightlife & 15 minutes easy walk to the beach.. Prices very reasonable ,go & enjoy this very well kept complex .

  • Anonymous

    Reviewed: 12 April 2023 · Stayed in April 2023

    Verified review

    we’re beautiful grounds , being gated so really secure

    nothing really

  • Dean

    Reviewed: 27 November 2022 · Stayed in November 2022

    Verified review

    Very secure complex, everything you could possibly need in the apartment itself. Really polite, friendly staff member looking after the apartments.

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  • Joyce

    Reviewed: 26 November 2022 · Stayed in November 2022

    Verified review

    In great location , it was clean and spacious offered lots of extras. staff were super friendly and felt really secure due to metal shutters and locked gates really couldn’t fault it.

    the tiled stairs very slippy if wearing socks , Decor was tired but for price paid couldn’t expect more

  • Carolyn

    Reviewed: 23 November 2022 · Stayed in November 2022

    Verified review
  • Stuart

    Reviewed: 17 November 2022 · Stayed in November 2022

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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