Reviews of Hotel SERHS Rivoli Rambla 4 stars
La Rambla 128, Ciutat Vella, 08002 Barcelona, Spain
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewCentral location plus excellent security.
No problems to report
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewClean and cozy. Bottle of wine waiting was a nice gesture.
N/a
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGood location, freshly renovated, with a great rooftop and views.
The metro runs directly under the building, and the vibrations are very noticeable. If you’re a light sleeper, I wouldn’t recommend this hotel because of the constant noise. La Rambla street is still under restoration, and the hotel entrance goes straight into the construction site. There were plumbing issues in just three days I had to ask twice to have the shower and bathroom sink unclogged. My window faced the wall of another building, so definitely pay attention to the room view when booking.
Dear Guest, First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona and for taking the time to share your detailed feedback. We are pleased to hear that you appreciated our location, recent renovations, and the rooftop views. At the same time, we are truly sorry to learn that certain aspects of your stay did not meet your expectations. We apologize for the noise disturbance caused by the metro. While this is a known challenge in some central locations of Barcelona, we understand how it can affect guests who are light sleepers. We also regret the inconvenience caused by the construction on La Rambla, which is part of an ongoing city improvement project beyond our control. However, we understand how this impacted your overall experience and will continue working to minimize the effect on our guests. Regarding the plumbing issues, we sincerely apologize for the delay and inconvenience. Your comments have been shared with our maintenance team to ensure more efficient service moving forward. We also recommend that guests note any preferences for room view or layout during booking, and we are always happy to do our best to accommodate them when availability allows. Thank you again for your honest feedback. It helps us improve and offer better service to our future guests. We do hope to have the opportunity to welcome you again and provide you with a more enjoyable experience. Warm regards, Marília Bobb Guest Relations Hotel Serhs Rivoli Rambla
Dear Guest, First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona and for taking the time to share your detailed feedback. We are pleased to hear that you appreciated our location, recent reno… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewExcellent location ,nice big clean room . The breakfast selection was excellent.
No iron in room but available on request . No ironing board provided with the iron .
Dear guest First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us and that everything was to your liking. We take note of your comment about the ironing board. Thank you once again for your visit and we look forward to welcoming you again soon. Best regards, Patricia Delgado Guest relations Hotel Serhs Rivoli Rambla
Dear guest First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us and that everything was to your liking. We take note of you… Show more
Reviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe location was very nice, and the room was well put together and roomy
I had booked a room with a king bed, and that is what was advertised for the room and the only option. However, I ended up with two single beds pushed together. I asked about it, and they said that some rooms come that way and they couldn't do anything about it. Then they should say it was possible since I never would have booked a double single bed room.
Dear guest, First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona and for taking the time to leave us this comment. For us, it is very important to know the opinion of all our clients because it allows us to congratulate our teams when we receive good comments, and it also helps us to correct and improve our mistakes when the comments are not positive. We are sorry that we did not meet your expectations regarding the bed arrangement. We understand how this situation may have been disappointing and apologize for any confusion regarding the room type. We will work on ensuring that such information is clearer in our future communications. We hope to welcome you again in the future and that you give us the opportunity to show you how we can improve our service. Warm greetings, María Castillo Guest Relations Hotel Serhs Rivoli Rambla
Dear guest, First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona and for taking the time to leave us this comment. For us, it is very important to know the opinion of all our clients beca… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation
The AC in our room didn’t work, but also the control the temperature for the rooms. It was very uncomfortable.
Dear guest, First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona and for taking the time to leave us this comment. For us it is very important to know the opinion of all our clients because it allows us to congratulate our teams when we receive good comments, and it also helps us to correct and improve our mistakes when the comments are not positive. We are sorry that we did not meet your expectations, especially regarding the air conditioning in your room. We understand how uncomfortable this must have been and we sincerely apologize for the inconvenience caused. We hope to welcome you again in the future and that you give us the opportunity to show you how we can improve our service. Warm greetings, María Castillo Guest Relations Hotel Serhs Rivoli Rambla
Dear guest, First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona and for taking the time to leave us this comment. For us it is very important to know the opinion of all our clients becau… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe hotel is right on La Ramblas, and is surrounded by coffee shops, bars, restaurants and gellatias. The staff were AMAZING! We arrived at 10 in the morning (after travelling for 15 hours) and they had our room ready for us, despite check-in time of 3pm. The rooms were spacious, very clean, and extremely comfortable. Highly recommended!
The only issue that we had was with noisy protesters on La Ramblas opposite the hotel. Nothing to do with the hotel, but was annoying. They fortunately stopped around 9pm. This was the only issue. It should be noted that there is fairly major construction on La Ramblas (renovation) and this will probably take another couple of years.
Dear guest, First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona and for taking the time to share such a detailed review. We are truly delighted to hear that you enjoyed your stay and that our location, facilities, and especially our staff contributed to making your visit memorable. Your kind words about the early check-in, spacious and clean rooms, and the vibrant surroundings are a great motivation for all of us. We also appreciate your understanding regarding the external noise from the nearby demonstrations and the ongoing renovation works on La Rambla. As you rightly pointed out, these are situations beyond our control, but we are glad they did not overshadow your overall experience. Once again, thank you for your recommendation. We hope to welcome you back in the near future so you can enjoy an even better stay. Best regards, María Castillo Guest Relations Hotel Serhs Rivoli Rambla
Dear guest, First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona and for taking the time to share such a detailed review. We are truly delighted to hear that you enjoyed your stay and that ou… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewAmazing location and beautiful room
Nothing
Dear guest, First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an amazing experience with us and that you enjoyed both our location and your room. Your words are a real source of motivation for our team. Thank you once again for your visit, and we look forward to welcoming you again soon. Best regards, María Castillo Guest Relations Hotel Serhs Rivoli Rambla
Dear guest, First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an amazing experience with us and that you enjoyed both our location and your room.… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation & staff
Room Service
Dear guest, First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you appreciated our excellent location and the service provided by our team. Your positive feedback is a true source of motivation for all of us. Thank you once again for your visit and we look forward to welcoming you again soon. Best regards, Núria Puig Guest Relations Hotel Serhs Rivoli Rambla
Dear guest, First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you appreciated our excellent location and the service provided by our team. Your positive… Show more