Reviews of Royal Son Bou Family Club 4 stars
Playa de Son Bou, s/n, 07730 Son Bou, Spain
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewThe location was excellent, with very easy access to the beach directly from the hotel, which made our stay much more convenient and enjoyable. The breakfast and dinner were tasty and offered a good variety of options to eat, and the swimming pools were clean, fun, and well-maintained, providing great moments of relaxation for both adults and children.
On the negative side, the meal times could be better, as they started quite late, which was sometimes inconvenient, especially for families with young children. Another point that could be improved is the air conditioning: in our apartment it was only available in the living room and not in the bedroom, which made sleeping less comfortable on warmer nights.
Dear Mr. Mendes, Thank you very much for sharing your feedback with us and for highlighting the many positive aspects of your stay, such as our privileged location with direct access to the beach, the variety and quality of our breakfast and dinner, and the cleanliness and atmosphere of our swimming pools. We are delighted that these contributed to enjoyable moments for you and your family. Regarding the restaurant schedules, we understand your point and appreciate your comments. As a hotel welcoming guests from many different nationalities, we try to adapt our meal times to the varied needs and habits of our visitors. Nevertheless, we are continuously reviewing this aspect to improve the experience for families with young children. We are also sorry to hear about the discomfort with the air conditioning. Unfortunately, we had no record of this issue during your stay. If it had been reported to reception or through our app, our maintenance team would have been more than happy to attend to it promptly. For your next visit, please do not hesitate to let us know directly, so we can ensure everything is resolved without delay. We truly value your suggestions, as they help us improve our services. It would be a pleasure to welcome you back in the future and provide you with an even more comfortable stay. Nicky Nicolai - Guest Relations Manager
Dear Mr. Mendes, Thank you very much for sharing your feedback with us and for highlighting the many positive aspects of your stay, such as our privileged location with direct access to the beach, the variety and quality of our breakfast an… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewPool, entertainment for adults
Not much interesting activities for kids, buffet not good for people with allergies, bathroom not cleaned properly-lots of hair on the bathroom tiles since we arrived until we left-never cleaned.
Dear family, Thank you for sharing your feedback with us. We are glad to hear that you enjoyed the pool and entertainment for adults. However, we are sorry to learn that some aspects of your stay did not meet your expectations, especially regarding the activities for children, buffet options for guests with allergies, and the cleanliness of your bathroom. Please accept our sincere apologies for the oversight with the bathroom cleaning. This is certainly not the standard we strive to maintain, and we have already shared your comments with our housekeeping team to ensure immediate improvement. Regarding allergies, we would like to highlight that our Guest Relations teamis always available to assist guests with special dietary needs. In fact, we can prepare personalized menus tailored to accommodate specific allergies to ensure a safe and enjoyable dining experience. Thank you again for your valuable comments. We hope to welcome you back in the future and provide you with an improved stay. Nicky Nicolai - Guest Relations Manager
Dear family, Thank you for sharing your feedback with us. We are glad to hear that you enjoyed the pool and entertainment for adults. However, we are sorry to learn that some aspects of your stay did not meet your expectations, especially r… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewBreakfast excellent Room nice bit dated sitting area with pull out bed to small lovely balcony furniture on balcony old
Dear Karen, Thank you very much for taking the time to share your experience with us. We’re delighted to know that you enjoyed your stay at Royal Son Bou Family Club and that our team, as well as the breakfast, left such a positive impression on you. We also appreciate your feedback regarding the room. We understand that the sitting area with the pull-out bed may have felt a bit small, and we take note of your comment about the balcony furniture. Your suggestions help us continue improving our facilities and services. It was a pleasure having you with us, and we hope to welcome you back again soon for another lovely stay in Menorca. Nicky Nicolai - Guest Relations Manager
Dear Karen, Thank you very much for taking the time to share your experience with us. We’re delighted to know that you enjoyed your stay at Royal Son Bou Family Club and that our team, as well as the breakfast, left such a positive impressi… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewSuper location and very nice for families
Room was not smeling good and not very clean
Dear Omar, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed our privileged location and that you found the hotel to be a nice place for families. Creating a welcoming environment for families is one of our top priorities, and we’re happy that this aspect met your expectations. However, we’re truly sorry to hear that your room did not meet the standards of cleanliness and comfort we strive to offer. Please accept our sincere apologies for this inconvenience. We take your comments seriously and will pass them along to our housekeeping team to ensure improvements are made. Should you decide to visit us again, we encourage you to contact us in advance so we can help you choose a room that better suits your preferences. We’d love the opportunity to provide you with a more enjoyable stay. Nicky Nicolai - Guest Relations Manager
Dear Omar, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed our privileged location and that you found the hotel to be a nice place for families. Creating a welcoming environment for families is one … Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewExcellent breakfast (particularly the freshly squeezed orange juice and mini pancakes!). Great kids' zone and football match arranged. Really stunning beach just outside with excellent bar.
The loud music playing across the main area / pool.
Dear family, Thank you for sharing your experience. We are glad you enjoyed the breakfast and that your children had fun in Kikoland—especially the football match! We’re also happy you liked the beautiful nearby beach. Regarding the loud music by the pool, we appreciate your feedback and will keep it in mind as we work to improve guest comfort. We hope to welcome you back soon! Warm regards, Alexandra Medveczky – Guest Relations
Dear family, Thank you for sharing your experience. We are glad you enjoyed the breakfast and that your children had fun in Kikoland—especially the football match! We’re also happy you liked the beautiful nearby beach. Regarding the loud mu… Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewWonderful place! Well thought and set out to accommodate families. The room I was in was of a good size and just perfect amount of light. The amenities are fantastic and Kikoland is great, so many activities. Food has all the variety you would want and was delicious. The real joy are the staff, warm, welcoming and they remember you and create such a rapport. I felt truly valued. I cannot fault Royal Son Bou.
Dear Venessa, What an absolutely amazing review! Thank you so much for taking the time to share your experience at the Royal Son Bou. It fills us with immense joy to hear that you found our resort a "wonderful place" that's "well thought and set out to accommodate families." We're delighted that your room met your expectations and that our fantastic amenities and the wide array of activities at Kikoland were a hit. It's also great to know you enjoyed the delicious food and its variety. However, what truly stands out in your feedback is your glowing praise for our staff. Knowing that their warmth, welcoming nature, ability to remember guests, and the rapport they create made you feel "truly valued" is the highest compliment we could receive. Our team works incredibly hard to create memorable experiences, and your words are a testament to their dedication. We are so pleased that you "cannot fault Royal Son Bou" and that you rated every aspect a perfect 10! We sincerely hope to welcome you back again very soon for another fantastic stay. Nicky Nicolai - Guest Relations Manager
Dear Venessa, What an absolutely amazing review! Thank you so much for taking the time to share your experience at the Royal Son Bou. It fills us with immense joy to hear that you found our resort a "wonderful place" that's &q… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewWe had a wonderful stay. The staff is extremely friendly towards kids and in general. They make an attempt to accommodate everything their guests ask for. The location is wonderful too!
The sofa was a bit uncomfortable. That’s the only minor thing, otherwise not much to not like.
Dear Deya, Thank you so much for your wonderful review and for sharing your experience! It’s especially rewarding to know that our staff's friendliness and willingness to accommodate your requests made such a positive impression, especially with your children. We also appreciate your kind words about our wonderful location. We've noted your feedback regarding the comfort of the sofa and will certainly take this into consideration for future upgrades as we continuously strive to improve our guest experience. We hope to have the pleasure of welcoming you back for another memorable family holiday soon! Nicky Nicolai - Guest Relations Manager
Dear Deya, Thank you so much for your wonderful review and for sharing your experience! It’s especially rewarding to know that our staff's friendliness and willingness to accommodate your requests made such a positive impression, especi… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewStaff is very kind and service is superb
Nil
Dear Chandru, Thank you so much for your wonderful review and the perfect score across the board! We truly appreciate you taking the time to share your positive experience. It's fantastic to hear that you found our staff to be kind and the service superb. We strive to provide exactly that for all our guests, and your feedback validates our team's hard work. We hope to have the pleasure of welcoming you back again soon at the Royal Son Bou! Nicky Nicolai - Guest Relations Manager
Dear Chandru, Thank you so much for your wonderful review and the perfect score across the board! We truly appreciate you taking the time to share your positive experience. It's fantastic to hear that you found our staff to be kind and … Show more
Reviewed: 28 September 2024 · Stayed in September 2024
Verified reviewReviewed: 28 September 2024 · Stayed in September 2024
Verified review- Kids pool - Kids and Baby club - Very helpful and friendly staff - Kids care during dinner - Large rooms with a baby chair and a baby bathtub - Entertainment for kids - Very clean rooms, they changed the bedding every two days
The wardrobe was very damp and moldy Mattress in one of the rooms smelled of dampness
Dear Irena, Thank you very much for sharing your holiday experience with this review. We appreciate your kind words towards our staff and are happy that you enjoyed your stay at our hotel. We feel sorry for the inconvenience regarding the dampness of the wardrobe and mattress. Maybe it would helped if you informed us so would could have looked for a solution. We hope it didn't affect your holiday too much! Receive our warmest greetings from all the Family People of the Royal Son Bou and hopefully you decide to stay with us again in a near future. Nicky Nicolai - Guest Relations Manager
Dear Irena, Thank you very much for sharing your holiday experience with this review. We appreciate your kind words towards our staff and are happy that you enjoyed your stay at our hotel. We feel sorry for the inconvenience regarding the d… Show more
Reviewed: 2 September 2024 · Stayed in September 2024
Verified reviewThis resort is designed for families with small children, and for that it's great. I would not recommend it for any other demographic. There are two beautiful pools (open from 8 am to 8 pm), one for kids, and one for parents with kids. The pools are for playing, although I suppose someone who gets there at 8 am would be able to swim laps without getting bonked by a large unicorn inflatable toy. The meals are served buffet style. While the food isn't up to Club Med standards (for example), it's perfectly good and there were a few nice surprises. In any case, kids will find plenty to eat. We were on half-pension, which meant breakfast & dinner. That was plenty of food, really. One day we were allowed to trade dinner for lunch, and that wasn't a problem. No drinks (except tap water) are included for lunch and dinner. Coffee (real espresso available), tea, juices, and bottled water (both regular and sparkling) are included with breakfast. And there's a huge machine that squeezes fresh orange juice (breakfast only). The rooms are not luxurious but are functional, clean, and comfortable, and our room (a typical family room, I think) had a bedroom for two and a living-room with a sofa / trundle bed. We have only one child, but a second child wouldn't have been a problem. There was also a tiny but useful kitchenette, complete with plates, sink, mini-fridge and cookware. The wifi is included...and mediocre. Even though our daughter is shy, she enjoyed spending a few hours each day at the mini-club. The staff were all very friendly and engaged. In fact, I would say that about everyone who works there: friendly, helpful people. The waiters in the restaurant, the people at reception, and the concierges. The concierges helped us to organize our excursions. The one we spoke to the most (Judit), was from a nearby town and had lots of good suggestions. The after-dinner shows were fun--and again, pretty much aimed at kids.
There's a beach right near the resort, which is nice, but other than that the surroundings are a tourist wasteland, with overpriced restaurants and Polynesian-themed bars. Other than a walk to the beach to enjoy the sunset, there really isn't much exploring to be done on foot, in the immediate vicinity. Most of the guests were Spanish, German, French, English, or Italian. No Americans, as far as I could tell, and few if any Catalans. Also, the pool is the center of the resort. There aren't many other activities. If you don't like spending lots of time at a pool, go somewhere else.
Dear William, We thank you very much for sharing your holiday experiences on this platform and also for recommending us to other families. We are pleased that you were satisfied with our culinary offer and even found a few nice surprises. Guests on half board are allowed to switch from dinner to lunch as often as they like. Please note that the change only applies to the same day. It is nice to know that your daughter had fun in Kikoland, even though she is a bit shy. We really appreciate your compliment about our staff and Judit, from Guest Relations, will certainly be particularly pleased to receive your personal mention. We regret that Son Bou did not offer you enough variety and that our activity program seemed too weak for you. We hope that you have collected many great holiday memories and the Family People would be very happy if you decided to spend another holiday at Royal Son Bou. Nicky Nicolai - Guest Relations Manager
Dear William, We thank you very much for sharing your holiday experiences on this platform and also for recommending us to other families. We are pleased that you were satisfied with our culinary offer and even found a few nice surprises. G… Show more
Reviewed: 30 August 2024 · Stayed in August 2024
Verified reviewReviewed: 12 August 2024 · Stayed in August 2024
Verified reviewPerfect hotel for a family holiday! Everything is adapted to kids, from the room to the pool, animation, sport. Location is just infront of the great beach, so I reccomend the sea view room. The staff is also great, polite and smiling.
There was an invation of flies, little ones on every corner,, that was the only bad part
Dear Sladjana, Thank you for your kind words about the staff. It is nice to know that your kids enjoyed the room, the pool and the entertainment offered. We are sorry about the inconvenient you mentioned, we take your opinion into account. We hope to welcome you again some other time. Kind regards, Judit Llambías - Guest Relations
Dear Sladjana, Thank you for your kind words about the staff. It is nice to know that your kids enjoyed the room, the pool and the entertainment offered. We are sorry about the inconvenient you mentioned, we take your opinion into account. … Show more
Reviewed: 28 July 2024 · Stayed in July 2024
Verified reviewA lot of activities for children of all ages. Could not fault the facilities on offer Choice of meals was fresh and abundant and we enjoyed the different themes each night. The freshly cooked fish and meats was a bit hit and miss, dependant on the cook and how busy it got. But overall a 9 out of 10.... Appreciated that there was so much different fish to choose from each night. Entertainment varied. Catered for younger kids first and then adults.
The sofa bed mattress was quite hard. They quickly resolved this by bring a mattress topper.
Dear Daniel, Thank you very much for sharing your holiday experience and we are delighted that you enjoyed quite much our gastronomy, specially the fish offered. We are happy that we could solve the issue with the mattress and you slept better afterwards. The Family People would be glad if they could welcome you again in a near future and send you their best regards. Nicky Nicolai - Guest Relations Manager
Dear Daniel, Thank you very much for sharing your holiday experience and we are delighted that you enjoyed quite much our gastronomy, specially the fish offered. We are happy that we could solve the issue with the mattress and you slept bet… Show more
Reviewed: 8 July 2024 · Stayed in July 2024
Verified reviewFriendly staff; facilities; kids area (kikoland)
Dear Paulo, Thank you very much for giving us the maximum marks in all categories and we hope you had a wondeful time during your stay at our establishment. We send you our best wishes and hope you'll decide again to spend a holiday with us! Nicky Nicolai - Guest Relations Manager
Dear Paulo, Thank you very much for giving us the maximum marks in all categories and we hope you had a wondeful time during your stay at our establishment. We send you our best wishes and hope you'll decide again to spend a holiday wit… Show more
Reviewed: 12 June 2024 · Stayed in June 2024
Verified reviewChild specific elements: kikoland, kids pool. Restaurants - food choice and quality.
Small room Gym / adult fitness class choice was limited.
Dear Charlotte, It's great to know that our attention to the details for children really made your holiday and you enjoyed our restaurants and the offered meals there. It's a shame that you didn't find our selection of fitness classes varied enough. But only one class repeats on the seven days of the week, all the others are different every day. Nevertheless we hope you made a lot of pleasant holiday memories and we would be happy to welcome you again in the future! Nicky Nicolai - Guest Relations Manager
Dear Charlotte, It's great to know that our attention to the details for children really made your holiday and you enjoyed our restaurants and the offered meals there. It's a shame that you didn't find our selection of fitness c… Show more
Reviewed: 9 June 2024 · Stayed in May 2024
Verified reviewReviewed: 8 June 2024 · Stayed in June 2024
Verified review- the swimming pools! The kids one is great for younger children and the larger one is huge and perfect for the whole family to enjoy. -kikkoland (kids play area) is a large area with so many activities for the kids to enjoy. You can choose to drop your kid off there or stay and play with them. There is a bouncy castle, a mini soft play with slides and ball pit, playground, arts and crafts, giant building bricks and a special baby area with swings and toys for younger children. This area is hugely under-advertised and such a pro for families with young children. - las basilicas restaurant was our favourite. We.have stayed at multiple family hotels now and this is definitely the best buffet. The fresh pasta and pizza every night was delicious.. - we hired a buggy for the whole week for 15 euros - there was an onsite doctor. He came within 5 minutes of us calling him to see both our children who needed antibiotics. - there is a handy tunnel for access to the beach - evening entertainment. The most popular kids disco we have seen and some fun shows such as acrobats and magic bubbles. - I also want to add the hotel must have taken into account the reviews that stated knives were kept in low down drawers. They had installed a knife rack up high in the kitchenette so my toddler just played with the recycling bins rather than the knives. - not too noisy. Some family hotels have loud music playing all day. This wasn't the case. There was the odd loud aqua aerobics class but it wasn't long and the music was very fun. We would recommend it to friends.
The double bed was two twin beds and made up as such. Would have been nice to have an actual double. So these are being very fussy but.... Needed a bit more storage as a family of 4 in our room. Nowhere to hang long dresses in the wardrobe and even my husband's shirts creased at the bottom. Bedroom lights very bright. No dimmer light for bedtime reading.
Dear Nikkita, We would like to thank you for taking the time to write this detailed review and also for recommending us to your friends. We are very proud that you found the best buffet and the most popular mini disco ever with us. We are following up on your three comments about the double bed, the lack of storage space and the bedroom lighting to see how we can improve these aspects. We hope you took home many great holiday memories and we would be very happy if you would decide to spend again a holiday at the Royal Son Bou. Nicky Nicolai - Guest Relations Manager
Dear Nikkita, We would like to thank you for taking the time to write this detailed review and also for recommending us to your friends. We are very proud that you found the best buffet and the most popular mini disco ever with us. We are f… Show more
Reviewed: 30 May 2024 · Stayed in May 2024
Verified reviewamazing swimming pools and great activities for adults and for kids. The area around the hotel is also great, plenty of things to visit.
Dear David, Thank you so much for this fabulous review and for sharing your impressions here! We are glad that you enjoyed your stay with us and liked the surroundings of the hotel. We hope you made a lot of unforgettable memories and it would be a pleasure to have you again as our guests. Nicky Nicolai - Guest Relations Manager
Dear David, Thank you so much for this fabulous review and for sharing your impressions here! We are glad that you enjoyed your stay with us and liked the surroundings of the hotel. We hope you made a lot of unforgettable memories and it wo… Show more
Reviewed: 25 May 2024 · Stayed in May 2024
Verified reviewThis was our first time holiday with kid in this type of resort and I was really astonished. We decided according the very good reviews and it was worthy of it. All people working there are really kind and trying as hard as possible to make your stay memorable. As it is "family" place, there were kids of very small age everywhere, and I liked a lot the preparedness of all facilities for it, especially two restaurants, where you automatically get a chair for a small kid, even a bib. Such small details surprised me and I admire the all employees who were managing very well all types of situations, mainly the busy breakfast and dinners, where kids are running everywhere. All spaces all cleaned every day, the access to beach is very practical and easy, the nature around is beautiful. We had a really great stay, thanks a lot.
Dear Lenka, It is really satisfying for us to read that we could make your first ever family holiday memorable. Every staff member of each department gives every minute of his shift everything to fufill our clients expectations. We know that everybody is looking forward so much to this special time of the year and all our efforts are focused to give you the best possible experience at the Royal Son Bou. We thank you so much for your kind words and we would love to have again as our guest. Best regards from all the Family People! Nicky Nicolai - Guest Relations Manager
Dear Lenka, It is really satisfying for us to read that we could make your first ever family holiday memorable. Every staff member of each department gives every minute of his shift everything to fufill our clients expectations. We know th… Show more