Reviews of Hotel Saurat 3 stars
Plaça Sant Martí, s/n, 25597 Espot, Spain
Loading
Guests also reviewed these properties:
Alghero, Italy
Siegburg, Germany
Narita, Japan
Mumbai, India
Mount Maunganui, New Zealand
Queenstown, New Zealand
Saas-Grund, Switzerland
Tianjin, China
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewBeautiful views. Beautiful hotel grounds. Clean rooms. Good breakfasts. Unbeatable restaurant.
No air conditioning
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat breakfast included, and eating outside with view of mountains totally recommended! Cute balcony with nice views and privacy. Everything felt really clean in the room.
We didn't sleep well, the mattress, beds and pillows could be better quality, and for future guests the option.of a fan would be a good idea as summers become hotter each year.
Good afternoon Stuvvv, Our goal is to make your stay comfortable in every way, both in terms of the furniture in your room and other areas of the hotel, so we are a little surprised by your comment... We kindly ask that you report any inconvenience, no matter how small, immediately to the Reception department, as this is the only way we can resolve it. Thank you very much. See you soon HOTEL SAURAT***
Good afternoon Stuvvv, Our goal is to make your stay comfortable in every way, both in terms of the furniture in your room and other areas of the hotel, so we are a little surprised by your comment... We kindly ask that you report any inc… Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewThe little town of Espot is a beautiful location. The hotel was exceptional clean and homely. The staff were pleasant and the breakfast spread was a delight.
There were smokers below our windows on the balcony below.
Good afternoon Liv, Thank you for your kind words about both the facilities and the cleaning staff. It will be our pleasure to welcome you back. HOTEL SAURAT***
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe garden was great.
Breakfast could be improved
Good afternoon, Anna, thank you for your positive feedback on our well-tended garden, which we make available to our guests for their enjoyment. Regarding your assessment of the breakfast, this is an all-you-can-eat buffet, offering croissants and Neapolitan pastries baked daily (30 minutes before opening to customers so they can enjoy them fresh), creamy yoghurt, local cold meats, cheeses, freshly made scrambled eggs, sausages, cereals, butters and jams, seasonal fruit, etc. We hope to see you soon. HOTELSAURAT***
Good afternoon, Anna, thank you for your positive feedback on our well-tended garden, which we make available to our guests for their enjoyment. Regarding your assessment of the breakfast, this is an all-you-can-eat buffet, offering croissa… Show more
Reviewed: 14 August 2025 · Stayed in June 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewVery nice garden to chill out and relax. Dogs are very welcome and that’s nice!
The breakfast staff was a bit too intense. I didn’t know I couldn’t take out any food from the breakfast buffet so I made a little sandwich for me with two slices of bread a some cheese. The waitress run after me as I was getting in the elevator to get to my room and told me I couldn’t take food out. She asked me to show her the bread wrapped in my hand and told me I would be charged for for the cheese sandwich! Never experienced anything like this before and I was very surprise! Also, our room was very hot during the day and I couldn’t use it.
Good afternoon, Cinzia, we are surprised both by the rating you have given us and by your words... An buffet is, as you know, a place where you can try whatever you want as many times as you want, as long as you don't take food outside, which is not allowed, as stated on the signs located in all buffets, which you could read in ours. Thank you for your visit. HOTEL SAURAT***
Good afternoon, Cinzia, we are surprised both by the rating you have given us and by your words... An buffet is, as you know, a place where you can try whatever you want as many times as you want, as long as you don't take food outside… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewTot en general ,la netaja de l'habitació impecable
Rés a dir
Good afternoon, Nuria, Thank you for your kind words. It will be a pleasure to welcome you back! HOTEL SAURAT***
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewFriendly and helpful staff. Good food. Excellent location and lots of parking space. Beautiful building.
Beds are definitely not comfortable. Also no mini fridge in the room.
Good afternoon, Jori, We would like to thank you for your kind words about both the Saurat Team and our facilities. It is our desire that you feel at home! We have Superior rooms with terraces and mini fridges. If you wish, you can ask us about them when you make your next reservation. We have taken note of your comment about the beds. Kind regards, HOTEL SAURAT***
Good afternoon, Jori, We would like to thank you for your kind words about both the Saurat Team and our facilities. It is our desire that you feel at home! We have Superior rooms with terraces and mini fridges. If you wish, you can ask us … Show more
Reviewed: 28 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewThe staff was super friendly, breakfast was good with a lot of options, the view from the room was amazing. We will definitely go back! The taxi to go to St Maurici is 2 minutes from the hotel
-
good afternoon Paula, Thank you very much for highlighting in your review both the great location of the hotel and the friendliness of the staff, it is our wish that your stay is satisfactory in every way, we are pleased to have achieved it! will be a pleasure to welcome you again! thank you! HOTEL SAURAT***
good afternoon Paula, Thank you very much for highlighting in your review both the great location of the hotel and the friendliness of the staff, it is our wish that your stay is satisfactory in every way, we are pleased to have achieved it… Show more
Reviewed: 8 June 2025 · Stayed in May 2025
Verified reviewGood afternoon Luis It is a pleasure for us to know that everything has been optimal for you to enjoy your days of rest We hope to see you again soon. HOTEL SAURAT***
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewFab hotel, fab location and Marta on reception was such a helpful smiley lady
No air con (my fault I didn’t specify on the search)
Good afternoon Rebecca, We would like to thank you for each and every one of your words about the facilities and the hotel, as well as the words you dedicated to our receptionist Marta, words that we will pass on immediately! Our job is to make your stay welcoming in every way, we are glad to have achieved it! It will be a pleasure to welcome you again! HOTEL SAURAT***
Good afternoon Rebecca, We would like to thank you for each and every one of your words about the facilities and the hotel, as well as the words you dedicated to our receptionist Marta, words that we will pass on immediately! Our job is to … Show more
Reviewed: 6 June 2025 · Stayed in May 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewLocation was fantastic and so was our room . Just the problem with breakfast and the food in the restaurant was nothing special at all.
After e mailing about being coeliac and told it was fine and to mention to breakfast staff . Only to be told on arrival no breakfast was available to us because there was a party of children in the hotel so we could have it.
Good afternoon Clive, , we thank you for choosing us to enjoy this wonderful environment, we are sorry for the misunderstanding about the breakfast, our aim is to make your stay as you wished We will be delighted to welcome you back. HOTEL SAURAT***
Good afternoon Clive, , we thank you for choosing us to enjoy this wonderful environment, we are sorry for the misunderstanding about the breakfast, our aim is to make your stay as you wished We will be delighted to welcome you back. HOTEL … Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewHotel Saurat is located in the heart of Espot and is the perfect base for hiking in Sant Maurici National Park. The rooms were clean, and the staff were incredibly friendly.
Nothing
Good afternoon, we would like to thank you for your rating and your feedback It will be a pleasure to welcome you again ! Att HOTEL SAURAT***.
Reviewed: 25 May 2025 · Stayed in April 2025
Verified review