Reviews of Hotel Servigroup Calypso 3 stars
Avenida Derramador, 4, 03503 Benidorm, Spain
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Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe Hotel was very clean and had lots of communal spaces to sit and relax. The pool was warm and not too over crowded but it wasnt very clean. The rooms were cleaned every day and were great but the beds were quite hard
pool could have been cleaned more, beds bit more comfortable
Dear Janice, Thank you very much for your positive review. We would like to thank you for taking the time to post your comments, as our customers' opinions are very important to us. We have taken note of your comments, which will undoubtedly help us to improve. We hope to have the opportunity to welcome you back in the future. Kind regards, Customer Service. Hotel Servigroup Calypso
Dear Janice, Thank you very much for your positive review. We would like to thank you for taking the time to post your comments, as our customers' opinions are very important to us. We have taken note of your comments, which will undo… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewHotel was clean, staff were friendly, perfect location, excellent pool area
One small bugbear, no free drinks with your evening meals, just a jug of water would have been ideal but you had to buy ALL drinks.
Dear Ben, Thank you for your excellent review of our hotel! We would like to thank you for posting your review on Google, as hearing from our guests is extremely important to us. We would just like to point out that our website states that drinks are NOT included in meals in the dining room. We hope to see you again in the future. Kind regards, Customer Service Department. Hotel Servigroup Calypso
Dear Ben, Thank you for your excellent review of our hotel! We would like to thank you for posting your review on Google, as hearing from our guests is extremely important to us. We would just like to point out that our website states that… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewCentral to amenities beach
Fleas in my bed,room was small,food was average, really gone downhill and no entertainment at night...won't be back even if we got it for nothing
Dear Cazzer, First of all, we would like to thank you for spending your holiday with us and for taking the time to rate your experience with us We are very surprised by your comment, as the hotel complies with all the health and fumigation controls required by current Spanish legislation. If you had informed us of this issue during your stay, we would have done everything in our power to resolve it. We regret that the hotel did not meet your personal expectations and hope that you will reconsider visiting us in the future. Kind regards, Customer Service Department. Hotel Servigroup Calypso
Dear Cazzer, First of all, we would like to thank you for spending your holiday with us and for taking the time to rate your experience with us We are very surprised by your comment, as the hotel complies with all the health and fumigation… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewFriendly
Funny smell in the room and breakfast wasn’t great
Dear Nicola, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and be assured that we will pass on your kind comments to our staff, we work very hard to offer the best customer experience possible and when we receive such positive feedback such as yours makes all our efforts worth while. We will take note and apologise if you did not enjoy the variety of the breakfast. We understand that when it comes to food, the preferences of each guest are very important and we always try to offer a variety of dishes to suit different tastes. We apologise if we were unable to meet your expectations. We look forward to welcoming you back in the near future. Kind regards, Customer Service Department. Hotel Servigroup Calypso
Dear Nicola, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and be assured that we will pass on your kind comments to our staff, we work very hard to offer the best customer experience possible and whe… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewStaff very helpful when I slipped in the pool
Slipping in the pool
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewGreat location
Spotless and breakfast was lovely
Dear Sandra, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Customer Service Department. Hotel Servigroup Calypso
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewGreat food at breakfast
Dear Buttle, Thank you for the great review of our hotel! At ServiGroup we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater to all palates, we are therefore very pleased that we could satisfy yours. Again, thank you for your visit and heartwarming review, we certainly look forward to welcoming you back at your earliest convenience. Kind regards, Customer Service Department. Hotel Servigroup Calypso
Dear Buttle, Thank you for the great review of our hotel! At ServiGroup we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide… Show more
Reviewed: 6 May 2025 · Stayed in April 2025
Verified reviewperfect location, clean and spacious
Dear Guest, We would like to thank you for your publishing your comment on Booking. com as knowing our guests opinion is of the utmost importance for us. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Customer Service Department. Hotel Servigroup Calypso
Dear Guest, We would like to thank you for your publishing your comment on Booking. com as knowing our guests opinion is of the utmost importance for us. Thank you for the great review of our hotel! We are glad that you enjoyed your stay … Show more
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 2 May 2025 · Stayed in April 2025
Verified reviewThe breakfast
All good
Dear William, We would like to thank you for the time invested in leaving your opinion, as the most important resource is always our guests' feedback. We always try to give our clients an excellent treatment and we put all our effort in making our customers spend lovely moments to remember at our hotel. We really put all our heart in giving our clients an exclusive personalized service during their stay, and in this case, we manages to prived you with a very good one. We hope to see you again in the near future. Kind regards, Customer Service Department. Hotel Servigroup Calypso
Dear William, We would like to thank you for the time invested in leaving your opinion, as the most important resource is always our guests' feedback. We always try to give our clients an excellent treatment and we put all our effort i… Show more
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewThe selection and quality was excellent. Your chef kept all items plentifully available and well cooked
Dear Hickman, We would like to thank you for your publishing your comment on Booking.com as knowing our guests opinion is of the utmost importance for us. At ServiGroup we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater to all palates, we are therefore very pleased that we could satisfy yours. Again, thank you for your visit and heartwarming review, we certainly look forward to welcoming you back at your earliest convenience. Kind regards, Customer Service Department. Hotel Servigroup Calypso
Dear Hickman, We would like to thank you for your publishing your comment on Booking.com as knowing our guests opinion is of the utmost importance for us. At ServiGroup we know that meals are an important aspect of our guests' overall… Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewNice hotel, good location and hotel bar
Need cards for doors and lift, often cards needed resetting several times a day. Could tell staff were also frustrated with this. Good hotel but cards annoying.
Dear Simon, We are sorry to hear that your experience at our hotel did not meet your expectations. We will take your comments into account and pass them on to the relevant departments so that they can follow up on the matter and evaluate possible improvements. We hope to have the opportunity to welcome you back in the future and exceed your expectations. Kind regards, Customer Service Department. Hotel Servigroup Calypso
Dear Simon, We are sorry to hear that your experience at our hotel did not meet your expectations. We will take your comments into account and pass them on to the relevant departments so that they can follow up on the matter and evaluate p… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewOut dated hotel rooms
Pool
Dear guest, We are sorry that we did not meet your expectations during your stay. We are aware that a good service to our guests is what can differentiate us and that is what we do our best. However, as we see that in this case we have not achieved it, we hope that if we have another opportunity for you to stay with us we can improve them. Kind regards, Customer Service Department. Hotel Servigroup Calypso
Dear guest, We are sorry that we did not meet your expectations during your stay. We are aware that a good service to our guests is what can differentiate us and that is what we do our best. However, as we see that in this case we have not… Show more
Reviewed: 17 April 2025 · Stayed in March 2025
Verified reviewGreat location
Dear Michelle, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Customer Service Department. Hotel Servigroup Calypso
Reviewed: 16 April 2025 · Stayed in March 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 8 April 2025 · Stayed in April 2025
Verified review