Reviews of Sol Palmanova Mallorca 4 stars
Hermanos Pizón, s/n, 07181 Palmanova, Spain
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewWell maintained hotel, good facilities, great location, friendly staff and food and beverage good value for money.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewEntertainment
Nothing
Dear Marianne, Thank you for letting us know your opinion of your recent stay. We are delighted that you enjoyed our imaginative entertainment program, featuring everything from daytime activities for the body and mind to joyful evening shows and parties under the moonlight. Your perfect scores across all categories truly warm our hearts - it's exactly what we strive for in our crystal-clear waters paradise of Mallorca, where every moment is designed to create unforgettable memories. It would be a pleasure to welcome you back. Best wishes, Lara D., Voice of Customer Coordinator
Dear Marianne, Thank you for letting us know your opinion of your recent stay. We are delighted that you enjoyed our imaginative entertainment program, featuring everything from daytime activities for the body and mind to joyful evening … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewGood location and facilities
Beds were very had and rooms for 3 very small Also sunbed not enough
Dear Gayle, Many thanks for having taken the time to review your stay. We are delighted that you appreciated our prime location, just 120 meters from the stunning Palmanova Beach with its crystal-clear waters and white sand. Our four spectacular pools and extensive entertainment facilities truly make every stay special. Regarding the sunbeds, we maintain a strict policy to ensure fair access for all guests during peak times. As for the room comfort, while our beds meet hotel standards, we offer various room types including our spacious 35m² Family Rooms for guests requiring more space. We are particularly pleased that you found our staff excellent and appreciated the overall comfort of our facilities. Our team works tirelessly to ensure every guest enjoys the true spirit of Mallorca's hospitality. We hope to welcome you back in the future for an improved stay. Kind regards, Martina P., Voice of Customer Coordinator
Dear Gayle, Many thanks for having taken the time to review your stay. We are delighted that you appreciated our prime location, just 120 meters from the stunning Palmanova Beach with its crystal-clear waters and white sand. Our four spe… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThis is a very good hotel in an excellent location. It’s large, with two separate buildings, each having its own restaurant, and guests are free to use either one. The beach is only a 1–2 minute walk away and it’s fantastic! The all-inclusive offering is excellent — you can practically eat all day. Right after breakfast, there’s a generous snack selection with proper hot dishes from the fast-food range, available until 11 p.m. Meals for breakfast, lunch, and dinner were varied, fresh, and not much repetitive. In a full week, I never ate the same main dish twice, and I’m quite picky. Breakfast had everything you’d expect — cold cuts, eggs, pastries, salmon, fruit — and the drinks selection was equally impressive, with plenty of cocktails, juices, and most alcoholic drinks. The hotel has lots of staff, all friendly and helpful. The animation program for both children and adults runs all day and is excellent. The animation team is cheerful, fun, and makes a real effort to get guests involved in games and activities. Cleanliness is at a decent level; I’m quite particular about this, and while it wasn’t perfect, it was good enough to feel comfortable in the room and public areas.
Desserts were underwhelming — limited choice and often semi-frozen cakes. For a hotel of this size, there should be more elevators. With nine floors, waiting times can be long (up to 10 minutes at busy times). We stayed on the 3rd floor and used the stairs; our friends on the 9th had a much longer wait. The room is small if you have a rollaway bed (as we did for our child). Suitcases were difficult to open without blocking the walkway. Furniture is basic and worn, but functional. The bathroom is tiny, with a fixed glass panel along most of the bathtub, making entry/exit awkward. The doorstop is oddly placed in the middle of the bathroom floor, and I bumped into it more than once. Before arriving, I was told my child would have a sofa bed, but instead it was a rollaway bed, which creaked with every move and wasn’t as comfortable. Our double bed was actually two singles pushed together, which I’m not a fan of. Pools are small for the number of guests and there aren’t enough umbrellas/parasols. Loungers can be hard to get in shaded areas, as many guests “reserve” them for the day without using them, despite the hotel policy against it. Despite these points, the location, food variety, friendly staff, and excellent entertainment make this a great choice for a beach holiday. I would gladly return, but I’d hope for a slightly larger room and more poolside shade.
Dear Madam, Thanks for taking the time to review your stay at our hotel. We are delighted that you enjoyed our prime location just 120 meters from the stunning Palmanova Beach, where turquoise waters meet white sand beaches. Your praise for our all-inclusive offering makes us proud - our creative gastronomy team works hard to ensure a tempting variety of fresh dishes throughout the day. We're thrilled that our animation team's joyful spirit and imaginative activities program left such a positive impression. Regarding the elevator waiting times, we recommend using our stairs for lower floors as a quicker alternative during peak hours. We understand your comments about room space and have various room sizes available, including our 35m² Family Rooms which offer more comfort for families. While we maintain strict policies about sunbed reservations, we've increased our staff monitoring of pool areas to ensure fair access for all guests. It's wonderful to hear that despite some concerns, you found great value in our location, gastronomic variety, and our team's warm hospitality. The Balearic sun, crystal-clear waters, and endless entertainment truly make every stay special. All of the team hope that we may be able to see you again in the future. Kindest regards, Caroline P., Voice of Customer Coordinator
Dear Madam, Thanks for taking the time to review your stay at our hotel. We are delighted that you enjoyed our prime location just 120 meters from the stunning Palmanova Beach, where turquoise waters meet white sand beaches. Your praise … Show more
Reviewed: 10 August 2025 · Stayed in June 2025
Verified reviewFab location, friendly staff, lovely hotel.
No tea or coffee machine at lunch or dinner in the dining room. We love a wee cappuccino after dinner, and the shutters were down. Lifts are slow and tiny, but that is the case in a lot of hotels. Food is average for melia. I stay in other Melias and the food has more variety. But a lovely hotel otherwise
Dear Maxine, Thank you for taking the time to share your experience at our hotel. We are delighted that you enjoyed our prime location, just 120 meters from the stunning Palmanova Beach where crystal-clear waters meet white sand. Your kind words about our friendly staff warm our hearts - they truly strive to make every guest feel special. Regarding the dining experience, we apologize for the coffee machine availability - we've noted your feedback about post-dinner beverages. While our elevators may experience peak times, we maintain multiple units to serve our 668 rooms. Our culinary team continuously works to provide a creative and tempting gastronomic offer for all tastes. It's wonderful to hear that you found great value in your stay, appreciated our thorough cleaning standards, and enjoyed the comfort of our recently renovated facilities. All of the team hope that we may be able to see you again in the future. Kindest regards, Caroline P., Voice of Customer Coordinator
Dear Maxine, Thank you for taking the time to share your experience at our hotel. We are delighted that you enjoyed our prime location, just 120 meters from the stunning Palmanova Beach where crystal-clear waters meet white sand. Your kin… Show more
Reviewed: 10 August 2025 · Stayed in May 2025
Verified reviewFabulous hotel, fantastic staff and an amazing location. Incredibly clean and a huge selection of food available for every taste and great AI drinks. As a solo traveller, I felt safe and welcomed.
It was perfect!
Dear Madam, It was a pleasure to receive this great review. We are delighted that you felt safe and welcomed as a solo traveler - our multilingual staff takes pride in creating a secure and friendly environment for all our guests. Your appreciation of our cleanliness standards reflects our commitment to daily housekeeping excellence. The crystal-clear waters of Palmanova Beach just 120 meters away, combined with our extensive all-inclusive service offering a tempting variety of food and creative drinks, truly make for an unforgettable Mallorcan experience. We hope to have the occasion to welcome you back. Kind regards, Lara D., Voice of Customer Coordinator
Dear Madam, It was a pleasure to receive this great review. We are delighted that you felt safe and welcomed as a solo traveler - our multilingual staff takes pride in creating a secure and friendly environment for all our guests. Your a… Show more
Reviewed: 7 August 2025 · Stayed in May 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewNot enough fresh vegetables for breakfast.
Drinks were too sweet. Ice cream didnt taste well.
Dear Guest, Thank you for the time you have taken to review your stay. We are sorry to hear that our breakfast selection didn't meet your expectations. Our buffet restaurant offers fresh salads, vegetables, and a variety of local and international cuisine with show-cooking stations to provide a gastronomic experience for all tastes. Regarding the beverages and ice cream at our Snack Bar, we offer an extensive selection of drinks, fruit juices, and premium ice creams for both adults and children, carefully selected to cater to diverse preferences. We are truly sorry for the inconvenience. We hope to welcome you back on future occasions. Best regards, Martina P., Voice of Customer Coordinator
Dear Guest, Thank you for the time you have taken to review your stay. We are sorry to hear that our breakfast selection didn't meet your expectations. Our buffet restaurant offers fresh salads, vegetables, and a variety of local and inte… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewIf you’re looking to stay in luxury rooms, you won’t find that in this hotel. The rooms are very basic, economy-class. But if you want to have a fun and exciting vacation, then this is definitely the place for you. The food is very tasty and varied. There’s pretty much everything: three types of meat, seafood, desserts, a variety of fruits. Champagne in the mornings, and all the alcohol is high-quality. You guys are doing a great job! A special and huge thank you to the animation team. The animators are simply amazing! You create the mood for the whole vacation! You’re a team! You’re awesome! Especially animator Alex!!! If you’re traveling with kids, this place is fantastic — the kids will never be bored. Plus, the animators take the kids for two hours for games or a movie, giving parents some time for themselves! You’re the best! Keep it up! I hope to come back to you more than once! Thank you for a wonderful vacation!
At the reception desk, administrators need to be taught to smile like animators.🙂
Dear Madam, Thank you for taking the time to leave a review of your recent stay. We are delighted that you enjoyed our gastronomic offering, with its tempting variety of meats, seafood, and high-quality beverages throughout the day. Your kind words about our animation team warm our hearts – they truly embody the joyful and imaginative spirit we aim to create. It's wonderful to hear how our kids' activities program helped create the perfect family balance, giving parents some peaceful moments while ensuring the little ones had endless fun. Regarding our rooms, while they are designed for comfort rather than luxury, they include all essential amenities including flat-screen TVs, minibars, and private balconies. We appreciate your feedback about our reception team and will work on enhancing our welcome experience. Your perfect scores across all categories truly honor us, and we're thrilled that our dedication to creating memorable family moments resonated so well with you. We hope to see you again. Best regards, Lara D., Voice of Customer Coordinator
Dear Madam, Thank you for taking the time to leave a review of your recent stay. We are delighted that you enjoyed our gastronomic offering, with its tempting variety of meats, seafood, and high-quality beverages throughout the day. Your… Show more
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewHotel is clean
The food is absolutely disgusting and repetitive! Raw chicken! Had to tell receptionist every day to clean room! Would never go back even if it was free! Cheap copied drinks vile. Everyone scrapping for sunbeds as everyone goes down at 2am to get a bed. No control an absolute disaster. Get me home…
Dear Daniel, We appreciate the time you have taken to provide us with your opinion of your stay. We appreciate your recognition of our hotel's cleanliness, which is maintained through our dedicated daily housekeeping service. Regarding our dining experience, we want to assure you that our buffet restaurant features show-cooking areas where our chefs prepare fresh dishes right before your eyes, ensuring food quality and safety. Our housekeeping team provides daily room service, and we're sorry to hear about the communication issues you experienced. About the sunbeds, we have extensive pool areas totaling over 720m² with designated sunbed zones and garden areas to accommodate our guests. As for our beverage selection, we offer a wide range of local alcoholic and alcohol-free drinks, along with premium-brand options at our Lounge Bar. We hope that you will allow us the opportunity to welcome you back in future. Best regards, Marina N., Voice of Customer Coordinator
Dear Daniel, We appreciate the time you have taken to provide us with your opinion of your stay. We appreciate your recognition of our hotel's cleanliness, which is maintained through our dedicated daily housekeeping service. Regardi… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in May 2025
Verified reviewGreat location. Close to the shops, restaurant and beach.
Dear Madam, Thank you for this wonderful review of your stay with us. We are delighted that you appreciated our prime location, just steps away from the stunning Palmanova Beach where crystal-clear waters await, surrounded by fantastic shops and restaurants. Your perfect scores across all categories truly warm our hearts - from our spotless rooms maintained by our dedicated housekeeping team, to our extensive facilities including four spectacular pools and entertainment areas. Our passionate team strives to create memorable moments for all our guests, and we're thrilled that you experienced the true spirit of Mallorcan hospitality. We would be honored to welcome you back for another perfect stay in our slice of paradise. Warm regards, Lara D., Voice of Customer Coordinator
Dear Madam, Thank you for this wonderful review of your stay with us. We are delighted that you appreciated our prime location, just steps away from the stunning Palmanova Beach where crystal-clear waters await, surrounded by fantastic sh… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewThe entertainment team were good, location was central, staff friendly
Wasn’t a great choice of food and very bland and tasteless ended up eating out all the time
Dear guest, Thank you for taking the time to share your experience with us. We are delighted that our entertainment team made your stay more enjoyable with their dynamic program of activities and shows. Your kind words about our friendly staff warm our hearts - they truly strive to provide the best service possible. Our central location, just 120 meters from the stunning Palmanova Beach with its crystal-clear waters, is indeed one of our greatest assets. Regarding the food, we are sorry to hear that it did not meet your expectations. Our buffet restaurant offers fresh local and international cuisine with show-cooking stations, and we continuously work to ensure variety and quality in our culinary offerings. The combination of our prime location in the beautiful Balearic Islands, with its turquoise waters and picturesque sunsets, along with our dedicated staff and entertainment team, creates the perfect setting for an unforgettable holiday. We hope to welcome you back for another stay with us. Best regards, Paz M., Voice of Customer Coordinator
Dear guest, Thank you for taking the time to share your experience with us. We are delighted that our entertainment team made your stay more enjoyable with their dynamic program of activities and shows. Your kind words about our friend… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in May 2025
Verified reviewReviewed: 25 June 2025 · Stayed in May 2025
Verified reviewVery clean, cleaners came every morning to give fresh towels and bedsheets. Food was pretty decent for the price and had something for everyone.
Only downside would be more seating space in the dining room, can get pretty busy at some points and very loud.
Dear Oscar, We appreciate that you took the time to share your experience with us. We are delighted that you enjoyed our impeccable cleanliness standards, with our dedicated housekeeping team providing fresh towels and linens daily. Your praise for our air conditioning system with its three modes reflects our commitment to guest comfort in the Mediterranean climate. The variety in our buffet restaurant truly offers a gastronomic experience for all tastes. Regarding the dining room capacity during peak times, we recommend trying our flexible dining hours to enjoy a more relaxed atmosphere. Our team actively manages seating arrangements to minimize waiting times. It's fantastic to hear that you found great value in our beachside location, just 120 meters from Palmanova's crystal-clear waters, and that our extensive facilities met all your expectations. Our dedicated staff takes pride in providing excellent service to create memorable stays. We are looking forward to welcoming you again. Best wishes, Caroline P., Voice of Customer Coordinator
Dear Oscar, We appreciate that you took the time to share your experience with us. We are delighted that you enjoyed our impeccable cleanliness standards, with our dedicated housekeeping team providing fresh towels and linens daily. Your … Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewLocation wss very good, hotel was very clean.
Food in restaurant repetitive, the noisiest place I ever stayed in my life . It was like a creche . No sunbeds to be got at the pool the place was so full . The restaurant was like a zoo at breakfast, dinner and lunch time . Staff had very little english and not very nice at all.
Dear Madam, Thank you for taking the time to share your feedback. We are delighted that you appreciated our prime location, just steps away from the stunning Palmanova Beach with its crystal-clear waters and white sand. Your perfect cleanliness score reflects our commitment to maintaining impeccable standards through our daily housekeeping service. Regarding the restaurant experience, we offer show-cooking areas and diverse international and local cuisine options throughout the day. We are concerned about your experience with crowding - we do maintain four distinct pool areas totaling over 720m² to accommodate our guests. While we are a family-friendly resort which can create a lively atmosphere, we offer quieter areas in our higher floors and interior rooms. Our multilingual staff speaks English, Spanish, French, Italian, and Russian, and we will address your feedback about communication with our team. We truly value your perfect scores for location and cleanliness, as these are fundamental to the premium holiday experience we strive to provide in our beautiful corner of Mallorca. We hope we can provide you with an improved stay in the future. Kind regards, Caroline P., Voice of Customer Coordinator
Dear Madam, Thank you for taking the time to share your feedback. We are delighted that you appreciated our prime location, just steps away from the stunning Palmanova Beach with its crystal-clear waters and white sand. Your perfect clean… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThe hotel reviews re cleanliness was not justified, the hotel is very clean, cleaners constantly cleaning and keeping on top of things.
Too many people booked in a once, packed in like sardines at the pool, no tables beside loungers and literally on top of each other.
Dear Guest, Many thanks for having taken the time to review your stay. We are delighted to hear your praise for our outstanding cleanliness standards - indeed, our dedicated housekeeping team works tirelessly to maintain impeccable conditions throughout our facilities with daily cleaning services. Regarding the pool area occupancy, we strive to provide the best experience possible by offering four different pool areas, including our spectacular lagoon-style pool, an outdoor pool, and dedicated pools for children and babies. We carefully manage the distribution of guests across these areas to ensure comfort for everyone. We're pleased that overall you had a pleasant stay, and we appreciate your high ratings for our location, which puts you just 120 meters from the beautiful Palmanova Beach with its crystal-clear waters. We would be delighted to welcome you back for another stay in our slice of Mallorcan paradise. Best regards. Lara D., Voice of Customer Coordinator
Dear Guest, Many thanks for having taken the time to review your stay. We are delighted to hear your praise for our outstanding cleanliness standards - indeed, our dedicated housekeeping team works tirelessly to maintain impeccable condi… Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewLocation
Bed comfort, noise in corridors
Dear Madam, Thank you for sharing your experience with us. We appreciate your recognition of our prime location, just 120 meters from the stunning Palmanova Beach with its crystal-clear waters and white sand. Regarding the comfort concerns, our rooms are equipped with quality single beds and daily housekeeping service. For noise sensitivity, we recommend our higher floor rooms which offer a quieter environment, as mentioned by many of our guests. Our team maintains high standards across our facilities, including four distinctive pools, extensive entertainment programs, and thorough cleaning protocols. We are committed to providing excellent value through our all-inclusive service, which includes meals, drinks, and access to numerous activities. We hope to have the opportunity to welcome you back and demonstrate our true standard of service. Best regards. Lara D., Voice of Customer Coordinator
Dear Madam, Thank you for sharing your experience with us. We appreciate your recognition of our prime location, just 120 meters from the stunning Palmanova Beach with its crystal-clear waters and white sand. Regarding the comfort concern… Show more