The restaurants in the immediate surrounding areas were very average but the food at the hotel was very good and the Kabo Beach House (part of the hotel) was great.

The property was expansive, exceptionally clean, full of like minded interesting and respectful people. I lived that they offered morning yoga five times a week and there were loads of families there so our daughter made a lot of friends which we all enjoyed. Lovely to have the pool and the ocean right there.

Stayed in August 2025

The breakfast could offer a broader and fresher selection. The staff, while mostly friendly, should be more customer-focused, especially at reception and during check-in where first impressions matter most. Although we booked and specifically requested a fully ocean-facing suite, the one we received was only partially ocean-facing, which was disappointing.

It is overall a nice hotel and very close to the beach. The beach itself is okay. The rooms are nice. Breakfast and meals were good to very good, although not exceptional. The check-in service was slightly awkward and complicated. The staff at the restaurant were very nice and helpful.

Stayed in August 2025

Nothing we didn’t like.

We have stayed here before. Nice quiet location but a 10 min walk into Palma nova or short cab ride.

Stayed in August 2025

We had breakfasted included. It was pretty good, but can add a bit more variety to non-pork meat options.

Good location, not far from the airport and with direct access to the beach with sunbeds. The beach is not big and not crowded. It’s also very pretty as it is a bit away from the city. All areas are clean and taken care of. Beautiful flowers and plants all around. Staff is outstanding - always with a smile and providing great service. Spa area is pretty good too.

Stayed in August 2025

Location

Stayed in August 2025

Nothing I did not like

Exceptional stuff, superb room, outstanding SPA facilities

Stayed in August 2025

We got the superior double room with partial sea view. I did expect to see more of the sea but apart from that the view was still amazing. There's not much to say that I didn't like. The staff were very friendly and nice.

Very clean! Our room was great for comfort and wasn't small. The breakfast and dinner buffet was delicious, so many different options for both breakfast and dinner which would alternate every 2-3 days. It would mainly be the same food but was nonetheless delicious.

Stayed in August 2025

The evening dinner buffet somewhat let the hotel down, the quality of the food is not as good as the rest of the hotel, it feels rather canteen ish. Expensive per night just like all other hotels in Mallorca.

Hotel itself could easily be a five star. Is set on a lovely beach that has no immediate access to the water, you need to enter the sea via a jetty. Important to know this as it's not immediately apparent. All restaurants on the beach are delicious and affordable. Spa is superb and was included. Good breakfast. Staff were amazing. Beds were perfect.

Stayed in August 2025

Not much info provided upon check in but it was midnight

Great facilities, private beach, not crowded, and good customer service

Stayed in July 2025

I can’t think of anything!

The most loveliest staff who looked after us. The adults pool upstairs. Cannot fault this place. It was amazing. And defo do an upgrade - it’s worth it

Stayed in July 2025

The beach in front of the hotel was not good at all . Deep water not clear as other beaches in Mallorca and we can't swim with a baby as we can't stand.... We had to go to palmanova playa to swim .

The hotel was super clean 👌 The staff were so friendly and helpful. The food was delicious 😋

Stayed in August 2025

Relaxed, comfortable and beautiful hotel

Stayed in August 2025

Stayed at this hotel many many years ago and so much has changed but nothing has been spoilt. All looks a lot smarter. Huge extension. Stayed in a superior double which was in the newer part of the hotel. The gardens are lovely. Fantastic choice in food and each evening has a different theme.

Stayed in July 2025

Chairs on balcony could be more comfortable

Beautiful hotel, grounds and facilities. Extremely clean and amazing restaurant

Stayed in July 2025

Breakfast was lovely Hung out at the beach and loved it Beach front restaurant Lounge areas throughout the lobby

Stayed in July 2025

No tissue in room

Smells great Service Breakfast Access to pool and private beach

Stayed in July 2025

Everything was so amazing the only small thing I could say could be improved was the sun loungers by the pool as they weren’t that comfortable but a very minor thing and didn't affect our holiday badly what so ever.

Fabulous hotel in the perfect location for our first family holiday with our one year old. Close enough to walk to Palma Nova which is quite lively but far enough away for it to feel very calm and peaceful. Beautiful little beach outside the hotel. Perfect pool for children and adults. Breakfast was great & not too busy. We found the staff at the hotel extremely friendly especially the lady who welcomed us to breakfast every day, she was so lovely to our little girl who is visually impaired. The hotel allowed us to have a highchair in our room which was very accommodating. Everything was so easy and just what we wanted for our first time abroad with a baby.

Stayed in July 2025

Nothing

Excellent facilities , staff very attentive. It was very clean , staff worked hard to keep it that way . Small beach , lovely pool and fantastic spa inside pool . Just booked to return again , one month after returning . I can see this being my go to hotel for short weekends breaks too.

Stayed in June 2025

Nothing

Peaceful and quiet, the private beach and beach bar attached to the hotel. We stayed in a swim up room and it was worth every penny. The staff were incredibly helpful and were on hand for anything we needed. A short walk in to palmanova for restaurants was also a major plus.

Stayed in June 2025

Nothing

Just love this place! Staff are lovely, the hotel is tucked slightly out of the way in its own cove with easy access to the sea. 20 mins in a taxi from the airport. Was my second trip and hoping to pop back for a third.

Stayed in June 2025

Communication, we requested and early checking but was not available. Were not told we had access to the Portals Lounge, we found this out by speaking to other guests. Hotel entertainment was good but was positioned were guests had to walk between the performers and the audience. Also the entertainment was inside and feel it would have added a better atmosphere it was outside or at least transmitted outside. Lunch menu not great, limited choice and given the food in the surrounding restaurants was not up to par. Not a hotel issue but we did struggle with Taxis on the island but was not given any other options on public transport but the hotel.

Hotel was lovely, staff were excellent. Breakfast and amenities were also very good

Stayed in June 2025

Nothing

Service and cleaning as always brilliant !!

Stayed in June 2025

Staff at check in were rude and unhelpful

Great hotel overall, food was good and the beach area was lovely

Stayed in June 2025

I loved everything

Staff food beaches

Stayed in April 2025